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“Amazing!”
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Very good
9 reviews
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Overview
Villa -
5 Bedrooms, 6 Bathrooms, Sleeps 10
Long Bay Beach, Providenciales, Turks and Caicos

Reviews from our community

Very good - based on 9 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Riley M
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Amazing!”
Reviewed 19 October 2017 for a stay in June 2017
2
people found this review helpful

Tip of the Tail is absolutely beautiful! Great staff, very friendly. Highly recommend this place!! We very much enjoyed our time here.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
udickson1...
Oakland, California
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Please Don't Waste Your Money”
Reviewed 21 July 2017 for a stay in July 2017
14
people found this review helpful

I just returned from a 6 night quick getaway with friends. This home is brand new and just started renting in about January of this year, so we didn't expect to have any problems. We rent homes all over the Caribbean at least 2x per year, and this has been the worst experience by far. One of the bedrooms smelled of sewage, so the maintenance people had to come work on the septic tanks while there. That left that bedroom unavailable. In one of the master bedrooms, the water from the sink was brown. It took some days for them to come out and work on the water filter system. We just used bottled water to brush just in case. The entire lower floor is a suite with a bedroom, sitting area and game room. The game room had broken pool cues and the darts were useless. There were signs of water damage or intrusion on the ceiling. The whole downstairs smelled of mold. There was actually black mold all over the ceilings in the bedroom and closets downstairs. We complained of this as well as one of our guests had planned to stay downstairs, and could not because of smell and the threat of mold exposure. The owner said he was not aware of it, but the staff made it clear that he had been made aware. A contractor came in to "fix" the problem and said we could use the room the next day. That was clearly not true as the room still had a hole in the ceiling and some signs of mold when we left. We could not use any of the downstairs the entire time we were there.

it is amazing that the house has so many problems this early on. The wood frames around the door are coming off and the wood outside has not be treated as it looks worn after 6 months of use. The pool is not heated, and the beach/lagoon is more like weird marsh area with slimy stuff that looks like sand.

The chef is not worth the money. Very basic cooking skills and over cooked everything. We ended up eating out more than expected as a result. One day, we had leftovers from lunch, went to the beach, and then came back for a late afternoon snack. The chef and butler had eaten the food that we paid for, and paid them to cook. Priceless.

I did let the owner know that we were absolutely disturbed by the condition of the house and that we felt it unfair that we did not have use of the entire house. There have been no offers of compensation to date. I'll keep you updated as to how that works out, but I would not recommend this house to anyone currently.

Would you recommend this hotel to a friend?   No.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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