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“Family Vacation to California” 5 of 5 bubbles
Review of Embassy Suites by Hilton Brea - North Orange County

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Embassy Suites by Hilton Brea - North Orange County
Ranked #1 of 5 Hotels in Brea
Certificate of Excellence
Arlington, United States
2 reviews
“Family Vacation to California”
5 of 5 bubbles Reviewed 12 August 2014

We had a wonderful experience at the Embassy Suites in Brea. We had a wonderful experience in Brea, it was a great city. This experience changed my mind about Southern California, I will definitely travel there again.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Rolanda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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785 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
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  • English first
  • German first
  • Italian first
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English first
Brea, United States
1 review
5 of 5 bubbles Reviewed 12 August 2014

Hotel was close to my job site and close to shopping for my wife. Everything was clean and fresh. Staff was very attentive and efficient. Will certainly stay here in the future. Complimentary parking and WiFi were a definite plus. Good selection of restaurants nearby.

  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Neil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
74 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 11 August 2014

As I checked into the hotel, Devin made sure everything was superb. He provided outstanding service by providing me a couple refreshments, thanked me for staying with the Embassy, offered me a room with two beds, microwave and refrigerator. He informed me of the complementary breakfast in the morning and free refreshments at the bar in the late afternoons.

The room was clean with plenty of towels, two flat screen TV's, a work desk and a couple couches which were very comfortable compared to other establishments.

.i would stay her again the next time I am in Southern California due to the staff and this amazing hotel.

Room Tip: Request rooms on the upper floors versus the ground floor. Be friendly to the staff as they are do...
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  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank n w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, United States
1 review
5 of 5 bubbles Reviewed 11 August 2014

I would rate this hotel as a 5 star for its level of service and amenities! The staff is very friendly and helpful. Everyone is a true professional. Hotel is well appointed and offers updated amenities. We especially appreciate the heating/cooling system which is central instead of the loud, unmanageable, dirty wall units in most hotels. The breakfast is great too! We will definitely stay at this hotel when we return to the area. There were no disappointments here!

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 10 August 2014

We usually stay at this hotel twice a year. The location is very nice as it is walking distance to good shopping and some nice chain restaurants. The rooms are going downhill. The hotel is dirty and not well maintained. We booked the premier room on the 6th floor and they put us in the handicapped room on the first floor. I book a corner suite and the manager said they overbooked the hotel, so they had to move us to a standard room on the 5th floor. For the first three nights the fire alarm went off. I asked Maintenance to fix it, but during the night it went off again, so finally I disarmed it myself. The towels are old and dirty. I have included some pictures of the room condition. The morning buffet was also dirty. The floors and tables had food stains and food hanging off them. I hope the management changes soon. The Hilton Corp should spend some money for renovation as the hotel could be one of the best in their ES portfolio if they just cared.

  • Stayed July 2014, travelled with family
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank BackC08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa K, Director of Sales at Embassy Suites by Hilton Brea - North Orange County, responded to this review, 28 November 2014
Dear BackC08,

I apologize you were not satisfied with your stay. We appreciate your loyalty to the hotel each year and are disappointed we did not meet your expectations. During 2014 we've received many new upgrades including new mattresses, linen package, desk chairs, sofas and sofa beds. in addition the exterior was painted and the pool area resurfaced. We will continue to complete upgrades in 2015 and hope you will join us again, please call me at the hotel directly to make your reservation.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dhahran, Saudi Arabia
1 review
4 of 5 bubbles Reviewed 9 August 2014

The hotel is very good with free breakfast (includes lots of items to select from). Evening reception is an added value with some snacks. The suite is suitable for business and family with 2 children. It is very close to Brea shopping mall and some restaurants are in walking distant.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Mohammed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 August 2014

Free made-to-order breakfast was the main reason we booked this hotel. Omelet line was long, but food was great. I wish internet were free, if not for everyone, then at least for Hilton honors guests. That was disappointing.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Nancy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Brea - North Orange County

Property: Embassy Suites by Hilton Brea - North Orange County
Address: 900 East Birch Street, Brea, CA 92821
Phone Number:
Region: United States > California > Orange County > Brea
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Brea
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Brea - North Orange County 3.5*
Number of rooms: 228
Official Description (provided by the hotel):
Nestled in the foothills of North Orange County, the Embassy Suites Brea is the only full-service, all-suite hotel in Brea, CA. Our spacious suite accommodations feature separate living and bedroom areas complete with a refrigerator, microwave, and coffeemaker. Business and leisure guests alike enjoy our modern amenities on-property including an outdoor pool and spa, fitness center, business center, and restaurant. Join us for complimentary cooked-to-order breakfast each morning and wind down every night with cocktails and snacks at the Complimentary Evening Reception. Guests enjoy our convenient location adjacent to the Brea Mall and within walking distance of shopping, dining and entertainment. The city of Brea is an upscale community just 8 miles north of the Anaheim Resort and Anaheim Convention Center. This arts community offers one of the nation's largest "Art in Public Places" displays. With over 10,000 square feet of meeting space and expert event planners on staff, the Embassy Suites Brea is the perfect place to hold an upcoming wedding, business meeting, or family reunion. ... more   less 
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Also Known As:
Embassy Suites Brea - North Orange County Hotel Brea
Brea Embassy Suites
Embassy Suites By Hilton Brea - North Orange County CA

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