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Hampton Inn Brentwood
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Reviews (294)
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Traveller rating
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9
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139
79
44
23
9
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All reviewsroom was cleanbreakfast barexcellent breakfastwould stay here againcomplimentary breakfasthot tubearly checkfront desk staffhome away from homeenjoyed my stayfitness centereasy accessconvenient locationweddingelevatoraccommodationshallway
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Reviewed 22 July 2014

Our stay at the Hampton Inn was excellent. I would definitely recommend this hotel. One of the good things was that we arrived before the 3:00 pm check-in time, but the hotel personnel gave us a room that was available. Since we were tired after hours of driving, this was something we really appreciated.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Hampton
Thank Juan Jose B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2014

We were pleased with the staff, the room, and the breakfast. We had a wonderful stay and will stay here again if we get back to Brentwood. k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k (to get this stupid 200 character minimum) k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank Jack R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

I needed a place to stay for the night prior to moving the next day. It was a great place to rest before taking off on a 13 hour drive. I would always choose Hampton Inn. I have stay at Hampton Inn before in other places Thought the price was a little high for the 3rd of July in Brentwood, California.

  • Stayed: July 2014, travelled solo
    • Value
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Review collected in partnership with Hampton
Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2014

This hotel is very clean and the room was very nice, except it did not have a refridgerator. The staff was generally engaging and friendly, except the evening desk clerk seemed somewhat distracted from customer service.

  • Stayed: July 2014, travelled solo
    • Value
    • Location
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Review collected in partnership with Hampton
Thank Wayne V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

This was our 6th stay at a Hampton Inn. We were in town for a family event and decided to stay here because of the hotel's close proximity to Discovery Bay. I have stayed at other Hampton Inn's in California and Nevada, and this hotel, by far is the worst of them all. Upon entering our room, we were overwhelmed by the strong odor of a cleaning agent used on the carpet or used to clean the rooms (still can't figure that one out). In order to get some fresh air, we had to run the a/c and leave the window open, which was a bad idea because our room faced Brentwood Blvd. and is a main thoroughfare with a lot of traffic (day and night). We chose to deal with the noise, rather than choke of the fumes in the room. The bench in front of the bed, the guest and desk chairs were old and filthy. When an 8 year old makes a comment about the drab furnishings, you know you're in a sub-standard room... The Pool Area: We were unable to get into the pool area due to the key card lock being out of order. The front desk person came out to try to get us in with her key card, however it did not work and she had to literally yank the door off the hinge to get us in. Once in the pool area; we were surprised to see old/non-functioning gym equipment stored in the same area as the tables and lounge chairs. WTH? Laundry machines and dryers are available, however they don't provide change in the laundry room. When we asked for change at the front desk; we were told they were out of change and didn't know when they would have any. Breakfast was "meh" to say the least. Coffee was cold straight out of the carafe, sweet breads were stale, etc... This place is a dump. I filed a complaint online, received a message from a rep saying that someone from this hotel would be contacting me to review and address the issues at this hotel... Still waiting.

Room Tip: Don't stay here.
  • Stayed: June 2014, travelled with family
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Thank peevee10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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