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DoubleTree by Hilton Hotel San Francisco Airport North
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Reviews (902)
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All reviewssan franciscodouble treewarm cookiesfree parkingnice hotelshuttle servicean early flightbreakfast buffetindoor poolview of the bayfront desk staffcomfortable roomrental careasy accessnice stayupon checkwould stay again
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821 - 826 of 902 reviews
Reviewed 28 April 2014

I had an awesome experience at this hotel. The staff was pleasant, the hotel was beautiful, and the food from the bar/restaurant was awesome. It was my first time in San Francisco and I stayed one night at another HHonors hotel, but wish I had just booked 2 nights at this location.

  • Stayed: April 2014, travelled solo
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Review collected in partnership with DoubleTree by Hilton
Thank Ashley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason D, General Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this reviewResponded 7 May 2014

Ashley B:

Thank you for staying with us and taking time to fill out a survey. I am glad you enjoyed our restaurant and bar. We would have liked to have you stay with us the second night as well!

Hope to see you again soon,
Jason Dorfman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2014

I was treated royally by the staff during my stay at the Double Tree. They made me feel at home. Offered me a drink and went out of their way to make me feel special. I would recommend this hotel to others needing a place to stay near SFO.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank SPF8486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason D, General Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this reviewResponded 7 May 2014

SPF8486:

Thank you for the nice comments regarding our staff. I will certainly pass these comments along to our team.

Regards,
Jason Dorfman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2014

Housekeeping was poor. Room had half empty bottle of shampoo when we got there. Cups and other items not cleaned daily. Hotel states close to San Fran attractions but is a fair distance away from the downtown area.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
1  Thank Kevin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason D, General Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this reviewResponded 7 May 2014

Kevin D:

I am concerned with your comments and would like the opportunity to make things right with you. Please feel free to reach out to me via my email below.

Regards,
Jason Dorfman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2014

small boutiqu-eish hotel, but amazing service and the restaurant food was quite good for a hotel restaurant. the Staff were so friendly, helpful, and accommodating throughout my stay. The rooms were quiet and accommodated my request of being away from the stairwells, etc

  • Stayed: April 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank 752elisas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason D, General Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this reviewResponded 7 May 2014

752elisas:

Thank you for taking the time to fill out a survey regarding your stay. I am glad you enjoyed your stay and the food and beverage at our hotel.

Look forward to seeing you again,

Jason Dorfman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2014

We stayed here at DoubleTree SF Airport North for 1 night to Miami, Fl. The staff are friendly, helpful and outstanding. Mr. Michael Williams, Tina Garza, Jonas and Andy (food server) they went above and beyond normal expectations. We are treated like a family away from home. We would also highly recommend the food in the restaurant!
Treat them we'll, and they will treat you we'll :-)

  • Stayed: April 2014, travelled as a couple
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Thank Lulu_650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason D, General Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this reviewResponded 7 May 2014

Lucila_808:

Thank you so much for the nice comments regarding our staff. I will certainly make sure they are recognized for their efforts.

See you next time!
Jason Dorfman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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