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The Buena Park Hotel & Suites
Ranked #7 of 18 Hotels in Buena Park
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“RIP OFF!”
Reviewed 27 November 2010

My friend booked this room through Expedia for our one night stay for Knott's Scary Farm.she booked it for $69 but two days later got an email that due to our itinerary change (we hadn't changed anything ) the price was now $89. I was meeting her there and was the first to arrive. Checking into the room I was met with the disgusting smell of stale cigarette smoke. The bathtub had mold in it and a constant drip. I went to the front desk and requested a different room. I had the choice of two others and I picked the "cleaner." When showering we found the tub was SLOW to drain. The towel I picked was stained with some black substance. All of the rooms are named after southern California communities. Our room was the Mexicali room which isn't even in the United States! They need to take the word "Suites " off their name. It's false advertising. Small, dirty, tacky rooms. At beat this was a $45 room. I would never stay here again

  • Stayed October 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dojerblu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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301 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Visalia, California, USA
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 October 2010

I bought 4 days at this hotel through Hotwire. With all the taxes and fees, it was less than $45 a night. After buying, and finding out which hotel it was, and reading some of the reviews here, I was a little worried. My concerns were unfounded. The rooms were clean and resonably well maintained. The facilities were acceptable, and it was quiet. Once in our room (opening into the courtyard, near the pool), we couldn't hear the freeway (91) that was 50 yeads away, and with the A/C running, heard nothing from any other guests.

I've stayed in much nicer hotels, but they were much more expensive. For the price, I don't think I could have expected anythying better, and I've paid more for shabby motels. This was a pleasant surprise. We didn't use the pool or spa, so I can't comment on those, I didn't even look closly, as each night after a full day at Disneyland, we stumbled to the room and crashed. It's a 6-7 min. dirive to Disneyland on the freeway (without traffic) and about 10-12 min, on surface streets. I really liked the location.

The beds were quite confortable, and I'm usually picky. We got good nights sleep.

The included breakfast was nice, and much better than most other places I've stayed in this pricerange. It included toast (with butter and jam), muffins, 2 types of cereal, coffee, Orange and Apple Juice, Fruit (a canned fruit coctail) and waffels (a pre-packaged toaster type) with syrup. Not too shabby and for my family, easily worth $10-12 a day.

Our direct contact with staff was limmited to check in/out which was simple and easy and handled by chearful and helpfull employees. Maid service was good, and what I would expect.

  • Stayed October 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iamquestar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anaheim, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 September 2010

I was very unhappy with this stay. The air conditioner didn’t work upon check in. the staff tried to fix it for an hour however it never worked properly even after they said it did. The lights and outlets on one wall did not work requiring another worker to come in and try and fix it. The bathroom was extremely dirty. The shower did not drain and no water pressure due to water was coming out of the bottom and top and to switch to top for shower did not work. At check out Juan at the front desk explained in a very rude manor that there is no manager available and that he didn’t know when one would be in or his or her name.
I had to be somewhere at 4 pm and since all the repairs were being done to my room while I waited I was late to my appointment. I don’t understand why we were not offered another room. The hotel was not busy at all.
Thank You for your time,

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank getatme33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spring, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 August 2010

Day 1 in room 271 the bathroom walls had mold and the ceiling too.. Not enough towels or face cloths. Day 2 we changed rooms "better " but still no face cloths and when I went to the front desk they had no additional face cloths. Day 3 same thing!!! The bed was uncomfortable, and the morning breakfast was not the best. The free WIFI was terrible, I had dial up faster. The people at the front desk tried to be as helpful as they could, but they did not have much to work with! I will not stay here, you get what you pay for. My next trip to Kknotts Berry Farm for an additional $40 per night I will stay down the street at the park.

Stayed August 2010, travelled with family
Helpful?
Thank Taveler2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2010

The serivice at the hotel was very good. The hotel clerk gave us the option to have two bathroom. At first the first bathroom tub was not draining fast enough. Before i even complain, it was fixed the next day. The hotel room was very clean with average updated furniture. I had free wireless internet in my hotel. The breaksfast was ok but I really like the fresh fruit.
The location was perfect just right of out the 91 and a quick walk to Knotts' Berry Farm and Soak City.

I like the free wireless internet and location
I dislike nothing.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank drigo770
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancaster, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2010

My husband had business at the nearby convention center. To save him from a long drive home late at night, I booked this hotel. He called me at 10pm and told me that the noise from the freeway was terrible. He explained the room was right by the freeway off-ramp. My husband was very tired and rarely complains. I encouraged him to request a different room. Minutes later I get a call from my husband - despite the empty parking lot at the hotel, the staff said the hotel was sold out and no other rooms were available. No attempt was made by the staff to find a nearby hotel and my husband left the hotel and drove home. Needless to say we will never book this property again or any other Inn and Suites property.

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank desertvixen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fresno
1 review
Reviewed 2 April 2010

This hotel served its purpose. It was a good resting place after a day at Knott's.The price was even better ($40 a night). Granted, it was not the best place we've ever stayed, but the beds were comfortable and the continental breakfast was a good added touch. We'd
stay here again.

  • Stayed March 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kamylle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Buena Park Hotel & Suites

Property: The Buena Park Hotel & Suites
Address: 7555 Beach Blvd, Buena Park, CA 90620-1835
Phone Number:
Region: United States > California > Orange County > Buena Park
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Buena Park
Price Range (Based on Average Rates): £
Hotel Class:2 star — The Buena Park Hotel & Suites 2*
Number of rooms: 171
Official Description (provided by the hotel):
The Buena Park Hotel & SuitesFamily vacationers and business travelers alike will find a lot to like at The Buena Park Hotel & Suites in Buena Park, California. Our reasonably-priced, newly renovated rooms will charm you with spacious guestrooms and suites, friendly service, and ample amenities. A convenient location makes it easy to reach a multitude of must-visit Orange County attractions ... more   less 
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Also Known As:
The Buena Park Hotel And Suites
The Buena Park Hotel Buena Park
Hotel Buena Park
Motel Buena Park

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