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Holiday Inn Buena Park Hotel & Conference Center
Ranked #4 of 18 Hotels in Buena Park
Certificate of Excellence
Billings, Montana
Level Contributor
181 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Nice hotel”
Reviewed 9 November 2013

Booked this hotel after a mid-stream change of vacation plans. Very nice hotel with a very nice pool area. This is one of the bigger hotel pools that I have seen recently. Staff is very friendly and helpful. Hotel is within easy driving distance from Knotts Berry Farm, Disney, and Huntington Beach. Hotel has a very nice breakfast for IHG Platinum members. Parking lot tends to fill up fast so you may end up parking a long way away from your room. Nice comfortable rooms. I highly recommend the poolside rooms. We had three rooms side-by-side and really enjoyed being able to sit outside in our own private courtyards and eat lunch, drink coffee, or even check email.

Room Tip: Book a poolside room. Costs a bit more but it is really nice to be able to sit outside.
See more room tips
  • Stayed November 2013, travelled with family
    • Value
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Helpful?
Thank Tacoboy4000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review, 11 November 2013
Thank you for your review. We're so pleased you enjoyed your stay and the poolside patio rooms.
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485 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (79)
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English first
London
2 reviews
Reviewed 9 November 2013

Just returned from a family holiday and spent 6 nights here as a family of 5 (3 adults and 2 small kids). Contacted the hotel in advance to ask for inter connecting rooms and was a little worried when they never replied but needn't have as they had sorted this for us.
Hotel is in great location for Disneyland and even better for Knott's Berry Farm which is walking distance if you don't mind a 15 minute trip.
The reception staff were great and the guest services I concierge guys were amazing with their knowledge and help. Think Benny was the head man and he was great at getting us booked onto the shuttle bus they ran to Disneyland multiple times a day. That service was amazing. He also remembered we were going to a basketball game and booked us a cab no worries.
Hotel rooms are great, as good as 4 star I would say and pool was big and warm considering it was end of October.
Would definitely recommend and stay there again in future.

Stayed October 2013, travelled with family
Helpful?
Thank roly66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review, 11 November 2013
Thank you for your feedback. We are so pleaed you enjoyed your stay. We were surprised that you had contacted us prior to your stay without response.. as we do respond diligently to our guests before, during and after their stay. We'll look further into this, but we are very pleased you enjoyed all aspects of your recent stay. We appreciate the recommendation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scottsdale, Arizona
Level Contributor
211 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
Reviewed 7 November 2013

I wouldn't pay more than $100 to stay here! If you can get a cheap rate its ok! Room was nice & big! Staff at the front was not really friendly. The breakfast for members was ok! The location is close to the freeway, but not easy to get to!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WorldTraveler2054
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review, 11 November 2013
We apologize that you didn't fully enjoy your recent stay with us. Though we are pleased you found our rooms were big, location convenient and breakfast good -- management was concerned about your service experience. We pride ourselves on excellent service throughout our hotel.. anything less is not acceptable. Thank you for sharing.
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Los Angeles, California, United States
1 review
Reviewed 29 October 2013

The rooms were recently redone and were beautiful. The location is great for Disneyland and Knott's Berry Farm. The hotel staff were cheerful and helpful. There are a lot of family restaurants nearby.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rebecca E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review, 30 October 2013
Thank you for your review. We appreciate the feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 October 2013

First of all, I didn't purposely select this hotel. I bid the hotel from priceline accidentally. I tried to bid 2 1/2 star hotel in Buena Park. The priceline give me a 3 stars hotel instead which is not I want.
Anyway, the first night in this hotel is horrible. They give me room 110 on first floor which is the closet one to the lobby, party room, ice machine and even business area. My family and I can barely be asleep in the first night because of all kind of noise. Hard rock music even in the midnight and early morning... This side of rooms are very close to the free way, so you can hear the traffic very clear in the night.

In the morning, I asked to changed another room. And I had been assigned to the 3 floor and inner side. There is no noise at all. I have 3 good night sleep. In the room transfer, I would say the staff was very nice. The only thing I can complain is the AC. It can still work but it almost fall off the wall. Hopefully, they fixed it.

The location is OK. 10 minutes to Disneyland on highway without any traffic.
Overall, I think it is a OK hotel. Beware of room 110, don't take this room.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hongnan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review, 24 October 2013
Thank you for your feedback and for sharing about the mechanical issue in your room (as well as the room number). This helps us to quickly fix the problem (and we do ask guests to let us know during their stay if we can resolve any issue so that they may enjoy a restful stay. We are pleased that we were able to move your rooms to one that was more acceptable to you. After having very recently installed new double-paned windows, we have very few issues with noise but do understand some guests are very sensitive to sound.
Please be aware that when using bid services, those websites do not allow for guest requests in terms of rooms, locations, bed type, etc -- they are booked 'blindly' (for both the guest and the hotel). We are only able to accommodate guest requests for these reservations at the hotel based on our availability at the time of arrival. Just something to be aware of depending on the method of booking your reservations.

Thank you for posting your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Visalia, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 October 2013

We choose the this Holiday Inn for our recent trip to Disneyland because it was away from some of the hustle and bustle of Disneyland but still was close enough.
Parking was sparse near the hotel but in the back there was much more room and best of all parking was free.
We spent most of time during the day out and about at Disney and Dodger game but was great after a long day to relax in their comfortable beds.
Overall staff was polite and helpful, rooms were clean and lobby was beautiful. I am definitely coming back to this hotel again.
Once complaint that I let the front desk know was how loud the AC was when it was on. I saw down the hall that they had a AC guy taking one out so hopefully they upgrade all of them.

  • Stayed August 2013, travelled as a couple
    • Value
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    • Service
Helpful?
Thank eryssman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review, 16 October 2013
Thank you for choosing the Holiday Inn Buena Park for your Disneyland vacation. We're so pleased to hear you enjoyed your stay... and we're definitely looking into those A/C issues. Safe Travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 14 October 2013

This hotel seems a popular place for tour groups. The parking lot was full, the front desk was crowded, and some major construction work made the front entrance unusable.

The room was clean. Soaps and lotions are a step up from the motel category, and the towels were thick and soft. Small bathroom, but the first floor outdoor patio was nice. The walls are paper thin here, so don't expect peace and quiet in the room.

Drinks in the lounge were strong and the service friendly. Food in the Ventanas restaurant was typical hotel food. Not bad, not great. Lots of places within walking distance if you're not looking for fine dining. It is Buena Park, after all.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boojums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review, 15 October 2013
Thank you for your review. We are just completing our renovations and the front desk/lobby area is the last step. We are making every effort to keep any major construction away from the view of our guests keeping it as much as possible 'behind closed doors.'
We are so glad that you found your renovated guest room clean and a 'step up.' We are sure that you'll feel the same with the remainder of the upgrades once complete.
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Additional Information about Holiday Inn Buena Park Hotel & Conference Center

Property: Holiday Inn Buena Park Hotel & Conference Center
Address: 7000 Beach Blvd, Buena Park, CA 90620-1832
Phone Number:
Region: United States > California > Orange County > Buena Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Buena Park
#5 Business Hotel in Buena Park
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Buena Park Hotel & Conference Center 3*
Number of rooms: 248
Official Description (provided by the hotel):
Anaheim area hotel located in Buena Park, CA minutes from Disneyland, California Adventure, downtown Disney Shopping, Knotts Berry Farm, Soak City, Medieval Times and Pirate's Dinner Adventure, Holiday Inn Buena Park offers free parking and free shuttle to local attractions. This newly renovated hotel also boasts free wi-fi, the largest outdoor heated pool and whirlpool in the area, as well as a restaurant and bar serving breakfast, lunch, dinner and room service -kids always kids stay/eat free at Holiday Inn. ... more   less 
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Also Known As:
Holiday Inn Buena Park Hotel & Conference Buena Park
Holiday Inn Buena Park Hotel And Conference Center
Buena Park Holiday Inn

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