We came because of the price, we have 4 kids and got the "suite". There was nothing sweet about our stay. From the moment we checked in we had issues. Right away I noticed for a suite for 6 people there were not enough towels or pillows. We asked for more and were asked to pick them up from the front desk. Fine. Went to pick them up, they were not there. The manager scrounged up 1 pillow and 1 towel from his cabinet up front. A few hours later we realized our remote didn't work. This vacation was not a park vacation, but a relaxing beach vacation we wanted to lounge in our room and visit the beach. With the tv stuck on one Chanel we called maintenance to come they never came. Went to the front desk and finally someone came, I also asked for someone to come with the other towel and pillow, no one came. Went back again and finally the manager brought someone down with the pillows and towels. After 3 attempts over a day 1/2 our tv was never fixed and we were told sorry ! Our room was not clean upon check in there was paint scrapped off see wrap places on the wall. It looked like poop was splattered on the popcorn ceiling of our suite. There was ink all over one of the shower curtains. The blow dryer didn't work. You had to unplug the tv to use the microwave. Want to charge your phone or laptop? Forget it not enough plugs ! Now the caterpillars. Upon checking in the first day we only found one dead one this was about the time I notified them about the tv. The housekeeper came and removed it. The next morning there was a gross alive red slimy one in the bathroom then one one the carpet I almost stepped on. I called the front office and they said they would have someone come spray. The same maintenance man that couldn't fix the tv proceeded to smash the caterpillars in front of my door where there happened to be one more trying to come in. He never sprayed anything. At that point I had had enough and started searching another hotel in the 30 min I was searching we found 3 more in our room. Please save yourself the trouble. Find another hotel. At the very least never stay in the caterpillar suite.
- Official Description (provided by the hotel):
- A warm California welcome awaits you when you visit the Days Inn Buena Park hotel, located in sunny Buena Park, CA. Conveniently located off SR-91, our 100% non-smoking hotel is pleased to offer many popular amenities, such as free continental breakfast and free Wi-Fi, in order for your stay to be as convenient and comfortable as possible. Start your day with an invigorating swim in our outdoor heated pool, followed by a relaxing soak in our hot tub. Guests staying at the Days Inn Buena Park hotel also enjoy the new pillow top mattresses, daily complimentary coffee, tea and USA Today, located in our relaxing lobby. One mile from Knott's Berry Farm & 10 minutes to Disneyland & California Adventure. Discount coupon available for certain local restaurants. ... more less
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- Also Known As:
- Red Roof Inn Buena Park Hotel Buena Park
- Buena Park Red Roof Inn