We have stayed at the Hotel Amarano many times, but most of the time we leave disappointed. The location is perfect for us, we love the tasteful decor, but there is often a disconnect with the look and the service. The look easily deserves four stars, but the staff just doesn't live up to four stars. Several times, our room was right next to the gym and we'd wake up to the pounding of a treadmill or the noise of a jacuzzi motor from the hot tub or our room would be as hot as a sauna at night. Whenever we complain, all that we seem to get is an apology and someone promises to correct the problem. However, the problem rarely gets resolved. We are not complainers, but do wish that the staff would just do what they say they're going to do. Doubt that we'll stay there again.
- Official Description (provided by the hotel):
- Hotel Amarano Burbank is the only luxury boutique hotel in Burbank, California. We welcome our guests with personalized service, elegant room and suite accommodations, and an intimate atmosphere.With only 132 rooms and suites at our boutique Burbank hotel, we provide individualized attention to our guests and their unique needs. Because we are a "home away from home" for so many of our guests, many of our accommodations have full kitchenettes and walk in closets. Spacious and stylishly designed, our uniquely crafted Burbank hideaway seamlessly blends upscale tranquility with affordable luxury. Our accommodations in Burbank are perfect for business, leisure or long term stays in Los Angeles, Hollywood and the Media District.Our luxury Burbank hotel is located in the heart of the entertainment capital of the world, around the corner from Warner Bros. Studios, one mile from Universal Studios, and only minutes away from NBC Studios and The Tonight Show with Jay Leno. Hotel Amarano is also convenient to all other media centers and studios including Paramount Pictures, ABC Studios, DreamWorks Animation Studios, Capitol Records and Turner Broadcasting along with Hollywood Bowl, Pantages Theater and Hollywood Blvd. ... more less
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