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“Service Made All the Difference”

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Hotel Amarano Burbank
Ranked #5 of 20 Hotels in Burbank
Certificate of Excellence
Bothell, Washington
1 review
“Service Made All the Difference”
Reviewed 25 March 2013

The Amarano's staff really goes above and beyond to make your stay enjoyable and to make you feel welcome and cared for as a guest. Their service is wonderful. The property is very cute...and well appointed and the rooms are very comfortable. Easy access to the freeway, and couple of great neighborhood haunts (breakfast, coffee, etc.) are well within walking distance. It was an
awesome find for my daughter and I...and if we come back, we'll stay again.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TamiV2645
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
twhelan, General Manager at Hotel Amarano Burbank, responded to this review, 26 March 2013
Thank you for taking time out to write a review and we are happy that you enjoyed your stay with us and even more delighted to hear that you will be back.

Sincerely,

Tom Whelan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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855 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (217)
Date | Rating
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English first
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 March 2013

This boutique hotel was very well maintained. It was in close proximity to Universal Studios and Warner Bros. Studios. The rooms are spacious and clean. The staff was super! The staff was always available to help and friendly. The pool area was a little small, however, the pool area was very well designed. Only draw back was our room was on the front of the hotel and the street and valet area was a little busy starting around 6 am.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank LisaA6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
twhelan, General Manager at Hotel Amarano Burbank, responded to this review, 26 March 2013
We are glad that you enjoyed your stay with us and had the opportunity to spend some time at our new pool. The Hotel Amarano prides itself on superior service and guest satisfaction and we are happy that we were able to deliver during your stay. We look forward to your return.

Tom Whelan
General Manager
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Rome, Italy
Level Contributor
175 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 18 March 2013

Very beautiful boutique hotel in Burbank, good service and spacious rooms. Cozy and intimate and very close to Warner Bros Studios (5 minutes walk) and Universal Studios, 15 mins by taxy/car to Hollywood. The bar is very cool and open til late.

Room Tip: Ask for a pool view, relaxing and quiet.
See more room tips
  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tinnirik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
twhelan, General Manager at Hotel Amarano Burbank, responded to this review, 26 March 2013
Thank you for your review. We are glad that you enjoyed your stay and that let everyone know how close we are to Hollywood and all the studios. Yes, we do have a great lounge that gets a lot of buzz. Thank you again!

Sincerely,

Tom Whelan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
3 hotel reviews
Reviewed 16 March 2013

Stayed two days recently while on business in Burbank.

Positives: These people understand customer service. They are friendly, attentive, and helpful. The property was spotless...clean and well maintained. Rooms were modern, well designed, upscale finishes and appliances (Koureg coffee machines, large walk in showers, new electronics and wi-if.

Negative: I was on the 2nd floor over the fitness room. Rather noisy in the morning when people hit the treadmills. Significant noise from hallway and adjacent rooms as well.

Overall, would definitely come back.

Room Tip: Far away from fitness center...
See more room tips
  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
twhelan, General Manager at Hotel Amarano Burbank, responded to this review, 26 March 2013
We appreciate you taking the time out to write a review and to find out that you enjoyed your stay. Thank you for giving us your feedback with regards to our fitness center. We will be addressing this issue, going forward. We'd also like to thank you for your comments with regards to our service, which is something we pride ourselves on.

Sincerely,

Tom Whelan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, British Columbia, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 March 2013

We booked this hotel as a part of a last minute flight/hotel deal as we got invited to the Ellen show just around the corner and the expectation of this hotel was nowhere near to what we walked into. This stunning boutique hotel was charming, unique, clean , filled with (almost, a couple of the valet staff were condescending) excellent staff. The location was perfect for where we needed to be. The pool is perfect for the 80 deg weather we were lucky to encounter. The only problem was LAX is about an hour away without traffic so if you can, book to Bob Hope Airport, very close. I will definately book at this hotel again.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Dezilu H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
twhelan, General Manager at Hotel Amarano Burbank, responded to this review, 26 March 2013
Thank you for your review and we are happy that you enjoyed your stay. I will be addressing your comments with regards to our Valet staff. It is always nice to hear when someone uses words like "breath taking" to describe our hotel in their experience. Look forward to meeting you on your next visit.

Sincerely,

Tom Whelan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mesa, Arizona
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 March 2013

Stay was in 10/2012 - The only negative I have is that the pictures make the hotel look much nicer than it is in real life (but thats true with almost any hotel) It just looked lived in. But the staff was A+ very very nice people. If I called and asked or something it came right away. No surprise charges, Overall good stay.

  • Stayed October 2012, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank beautyforthebusy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
twhelan, General Manager at Hotel Amarano Burbank, responded to this review, 11 March 2013
Thank you so much for your review and we are glad to see that you enjoyed your stay with us. Please let us know if there's anything we can do on your next trip to the LA area.

Sincerely,

Tom Whelan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Potomac, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 February 2013

Stayed two nights, and we didn't want to get out of bed, they were so comfortable! The front desk was friendly and helpful. We used the shuttle to go to Warner Bros. and they were very quick to pick us up. Our room faced the street, but was still very quiet. The location was convenient for getting around town.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank jV5O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
twhelan, General Manager at Hotel Amarano Burbank, responded to this review, 11 March 2013
It was great to hear you enjoyed your stay. We are always getting comments with regards to how comfortable our beds are. It was nice that you utilized our shuttle service to the studios as we do provide a shuttle within a 3-mile radius of the hotel, including Burbank Airport.

We look forward to your next stay with us.

Sincerely,

Tom Whelan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Amarano Burbank

Property: Hotel Amarano Burbank
Address: 322 N Pass Ave, Burbank, CA 91505-3882 (Formerly The Graciela Burbank)
Phone Number:
Region: United States > California > Burbank
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 20 Hotels in Burbank
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Amarano Burbank 4*
Number of rooms: 132
Official Description (provided by the hotel):
Hotel Amarano Burbank is the only luxury boutique hotel in Burbank, California. We welcome our guests with personalized service, elegant room and suite accommodations, and an intimate atmosphere.With only 132 rooms and suites at our boutique Burbank hotel, we provide individualized attention to our guests and their unique needs. Because we are a "home away from home" for so many of our guests, many of our accommodations have full kitchenettes and walk in closets. Spacious and stylishly designed, our uniquely crafted Burbank hideaway seamlessly blends upscale tranquility with affordable luxury. Our accommodations in Burbank are perfect for business, leisure or long term stays in Los Angeles, Hollywood and the Media District.Our luxury Burbank hotel is located in the heart of the entertainment capital of the world, around the corner from Warner Bros. Studios, one mile from Universal Studios, and only minutes away from NBC Studios and The Tonight Show with Jay Leno. Hotel Amarano is also convenient to all other media centers and studios including Paramount Pictures, ABC Studios, DreamWorks Animation Studios, Capitol Records and Turner Broadcasting along with Hollywood Bowl, Pantages Theater and Hollywood Blvd. ... more   less 
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