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“OUR SECOND TIME AT AMARANO BURBANK”

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Hotel Amarano Burbank
Ranked #5 of 20 Hotels in Burbank
Certificate of Excellence
Virginia Beach, Virginia
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“OUR SECOND TIME AT AMARANO BURBANK”
Reviewed 10 May 2014

We cant say enough great things about this hotel...everyone that we came in contact with went above and beyond. From the first call to book a reservation, Sona & Arlando at check in, Dorothy and Angela in house keeping, Tracey and Norm at the bar, Edmund at the restaurant, and of course Michael Rose front manager.....We are looking forward to our next visit to the Burbank area and of course at the Amarano Burbank.

John and Gloria Dunn and John Sr at 91 years young ...

Room Tip: Top floor, top suites and top service.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
twhelan, General Manager at Hotel Amarano Burbank, responded to this review, 14 May 2014
Thank you so much for sharing your experience here at the Hotel Amarano. The Team is so happy that you have recognized them for going above and beyond. We all look forward to your next visit.

Sincerely,

Tom Whelan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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862 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (217)
Date | Rating
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English first
Pioneer, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 May 2014

I made my reservation based on other reviews. My daughter and I were having a mothers day get away and wanted somewhere nice to stay for a few days. I didn't have a car so didn't have to worry about paying the extra charge for parking, as some other reviewers complained about. Instead the hotel has a SUV shuttle that was awesome!! They picked us up and returned us to the airport, and also back and forth to Universal Studios, never waiting more than 4 or 5 minutes. The drivers were all very friendly as were all the employees at the front desk. We also purchased discounted tickets to Universal which was nice so we didn't have to wait in line The location was excellent, close enough to CBS studios where we went for a live taping, Hollywood blvd, etc. Went to the bar and the bartender did a few magic tricks. All in all we had a great time. Room was clean. Pool was on the small side but nicely heated and hardly anyone but us using it. Would stay there again.

Room Tip: Try to choose a room on the pool side. Our room faced the street and the road noise could be heard...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Theresa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
twhelan, General Manager at Hotel Amarano Burbank, responded to this review, 14 May 2014
Thank you for taking time out of your busy schedule to post a review and share your experience here at the Hotel Amarano. We are glad to hear that you will return again some time in the future and we look forward to seeing you.

Sincerely,

Tom Whelan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 8 May 2014

Very comfortable beds. At night I had to turn the A/C off because it was loud. Omg on the loud topic the floors are paper thin. The person in the room above me walked like an elephant, stomp stomp stomp. Rude!. Ok now on the Rude topic the assistant manager Jon - has no manners, I pointed out to him the he had "pawned me off to someone else" ..wtg. On arrival I had no internet connection, the front staff sent to my room..get this...the hotel maintenance guy with his tool belt. I wonder which "tool" made that decision. I thank Edwin - front desk, that got my internet going and with other suggestions regarding transportation. ""Thank you"" for not "pawning me off" to someone else and you did it yourself.
There's nothing complimentary in this hotel, not even the coffee. It's an expensive hotel for what you get. I liked that there was a plaza right across the street. Location is fantastic!

Room Tip: my room was on main floor. not sure about the others.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anna-vincent69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
twhelan, General Manager at Hotel Amarano Burbank, responded to this review, 14 May 2014
Thank you for posting a review and my apologies for any inconvenience during your stay. I have shared your concerns with our Team and I would ask that you give us another opportunity some time in the future.

The Hotel Amarano prides itself on superior service and guest satisfaction. Hopefully, we will have another opportunity to deliver on your next visit.

Sincerely,

Tom Whelan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beaconsfield, United Kingdom
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 May 2014 via mobile

I go to LA regularly and have stayed in several hotels but the Amarano is a hidden gem! Lovely rooms nicely finished and warm welcoming staff provides an intimate stay which makes you feel a valued guest. will stay there every trip from now on!

Stayed July 2013
Helpful?
Thank Paulrose69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
twhelan, General Manager at Hotel Amarano Burbank, responded to this review, 8 May 2014
Great to hear how much you enjoyed your stay and thank you for taking time to let us know. We are excited that you will be returning on your next trip to the Los Angeles area. Please let me know if I can be of any assistance with your reservation.

Sincerely,

Tom Whelan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlottesville, Virginia
2 reviews
Reviewed 4 May 2014

Stayed here for a family holiday and it was perfect for us, great location it was close enough to disney and central LA but was in a quiet spot. the room was perfect size as we had 2 kids it had a seperate lounge and a seprate walk in wardrobe which was big for a hotel. The staff were great and prompt. Would definitely stay here again.

Room Tip: We stayed in a 1 bedroom suite huge, with seperate lounge and kitchen was great.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Claire S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
twhelan, General Manager at Hotel Amarano Burbank, responded to this review, 8 May 2014
We want to thank you for taking time out of your busy schedule to post a review and we are delighted to hear how much you enjoyed your stay. It is always nice when we receive feedback from one of our guests letting us know that we have delivered. Thank you again.

Sincerely,

Tom Whelan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 April 2014

We made the reservation blind, based solely on the recommendation of a co-worker and we're glad we did. It's a beautiful hotel centrally located to some of Burbank's iconic locations, many of which are within walking distance. The room was nicely updated and furnished with modern style, a comfortable bed, and a nice balcony overlooking the pool area. Room service was great and timely, and I found the rest of the staff friendly and very helpful with restaurant recommendations, etc. Let's put it this way, my next trip to LA will include a stay at the Amarano.

Room Tip: Upgrade to the room with a balcony view of the pool area. With the gorgeous California weather, it...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
twhelan, General Manager at Hotel Amarano Burbank, responded to this review, 8 May 2014
Thank you for your review. We are glad that you took the advice of a friend and decided to stay with us here at the Hotel Amarano. I have passed your comments on to your staff and I know they do appreciate it. Look forward to seeing you on your next trip to the LA area.

Sincerely,

Tom Whelan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 April 2014

we really enjoyed this hotel. It is in a residential area, but is also across the street from the grocery store. Great location if you want to visit Griffith Park. It was a little expensive, but that goes for everything in that area. Cute little pool and jacuzzi area. Clean comfortable rooms. Nice bar and restaurant and very good room service. You really need to valet because there is not a lot of parking in the area. We found the staff very friendly and it seemed that all the guests we ran into were having a good time from 20 somethings to couples with kids. We took our little dog, but it was a $100 fee. However they let us take him out to the pool in his stroller, so that was nice. Very clean and well maintained property.

Room Tip: we liked the ground floor room by the pool, it was very convenient
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tsnye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
twhelan, General Manager at Hotel Amarano Burbank, responded to this review, 30 April 2014
We are delighted to hear that you enjoyed your stay and took time out to let us and everyone know about your experience. I have passed your kind words on to our staff. They always appreciate when someone lets them know they have done a good job and have met our guests' expectations.

Look forward to seeing you on your next trip to the LA area.

Sincerely,

Tom Whelan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Amarano Burbank

Property: Hotel Amarano Burbank
Address: 322 N Pass Ave, Burbank, CA 91505-3882 (Formerly The Graciela Burbank)
Phone Number:
Region: United States > California > Burbank
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 20 Hotels in Burbank
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Amarano Burbank 4*
Number of rooms: 132
Official Description (provided by the hotel):
Hotel Amarano Burbank is the only luxury boutique hotel in Burbank, California. We welcome our guests with personalized service, elegant room and suite accommodations, and an intimate atmosphere.With only 132 rooms and suites at our boutique Burbank hotel, we provide individualized attention to our guests and their unique needs. Because we are a "home away from home" for so many of our guests, many of our accommodations have full kitchenettes and walk in closets. Spacious and stylishly designed, our uniquely crafted Burbank hideaway seamlessly blends upscale tranquility with affordable luxury. Our accommodations in Burbank are perfect for business, leisure or long term stays in Los Angeles, Hollywood and the Media District.Our luxury Burbank hotel is located in the heart of the entertainment capital of the world, around the corner from Warner Bros. Studios, one mile from Universal Studios, and only minutes away from NBC Studios and The Tonight Show with Jay Leno. Hotel Amarano is also convenient to all other media centers and studios including Paramount Pictures, ABC Studios, DreamWorks Animation Studios, Capitol Records and Turner Broadcasting along with Hollywood Bowl, Pantages Theater and Hollywood Blvd. ... more   less 
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