Arrived to the hotel and greeted joyfully, and the room was great. Thank your staff and management for the awesome stayMore
Arrived to the hotel and greeted joyfully, and the room was great. Thank your staff and management for the awesome stayMoreShow less
Thank you so very much for your review of Extended Stay America Los Angeles - Burbank Airport. My entire staff strives to make every guest experience totally enjoyable and our greatest reward is validation that we've done just that. We know that you have many choices in lodging so we appreciate you choosing us. Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area.
The entire team is great. Free Internet makes my life really easy.
It was very kind of you to for take the time to publish the review of your stay at the Extended Stay America Los Angeles - Burbank Airport. It's always satisfying to read positive feedback from our valued guests like you. It would be our pleasure for you to repeat your experience with us in the future.
Our group of 5 stayed for a week. It had what we basically needed for our stay. The beds were comfortable. Wi-Fi internet worked fine for us. We enjoyed the kitchen, especially the full sized refrigerator. We had to bring in more cooking supplies than what was there, but Target is right next door. The room was clean and comfortable. The bathroom was clean and in good condition. The staff was courteous and friendly. There are restaurants within walking distance, but the wait for a table every night was 45 minutes or more. The windows opened which gave us a little fresh air every morning, otherwise the air conditioner/ heater worked fine. Do not be afraid of the proximity of the railroad tracks. With the windows closed, we barely heard the trains. The only problems we had were being robbed twice. Our vehicle was opened and items stolen one night. Some items were missing from the room after the maid service. What was taken was clothing from the vehicle (they left the GPS) and small gifts from the room (they didn't touch the laptops). The Inn is not responsible for any thefts. Walking in the area at night was safe. Would probably stay there again, or in another Extended Stay Inn.
I stayed in this hotel twice. - first visit in Nov and Dec 2011 for 3 weeks. And then Jan/Feb for 8 weeks.
Management was responsive. The staff has been very friendly. Housekeeping was excellent on both trips. The maintenance technician was very prompt and proactive to fix any minor issues on my long stay.
Rates are affordable for long stay.
They have renovated the rooms with new TV, mattresses, and bathroom areas. Renovation was handled carefully, and with planning and with advance notice.
Good part is that the Target grocery, BestBuy, Staples and a few of good shops are very much in the same complex. This was a great convenience factor.
I made several short business trips across US and Burbank airport was nearby which saved my commute time.
I had booked this room for a month long stay in the LA area. Unlike many hotels of this type, the room was smaller than a regular hotel room, just with a small kitchen in the front of the room. The furniture was in poor condition and the room smelled overwhelmingly of fish. We opened the windows and left for a few hours to see if it would air out but nothing had changed upon our return. We immediately packed up our bags and cancelled our reservation.