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“A Great Place To Stay” 5 of 5 bubbles
Review of Courtyard Los Angeles Burbank Airport

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Courtyard Los Angeles Burbank Airport
Ranked #9 of 20 Hotels in Burbank
Certificate of Excellence
Venetia, Pennsylvania
Level Contributor
90 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“A Great Place To Stay”
5 of 5 bubbles Reviewed 5 August 2013 via mobile

This hotel is a great place to stay in a very nice location. The price is very reasonable for the Los Angeles area. Many restaurants and sores within walking distance. We will definitely be returning here again.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Johnandjoanne1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BURCY, Manager at Courtyard Los Angeles Burbank Airport, responded to this review, 9 August 2013
Dear Johnandjoanne1971:

Thank you very much for staying with us. We are very happy to hear that you had a wonderful stay. Our great location does make us an attractive choice, with dining, shopping, and attractions nearby. We look forward to welcoming you back on your next trip to Burbank!
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361 reviews from our community

Traveller rating
    158
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    40
    9
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
Phoenix, Arizona
Level Contributor
133 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed 31 July 2013

This is a very good property located within the Burbank Empire Center complex of stores and numerous types of restaurants (Olive Garden, Outback, Hometown Buffet, Subway, Starbucks and Krispy Kreme to name a few). Although the hotel says it is close to the Burbank Airport, there is NO hotel shuttle that provides free transportation from the airport to the hotel. That said, in my opinion, this is a much better property and much less expensive than the Marriott at the Burbank Airport. This hotel has FREE parking and free high speed internet service. They also have beautiful grounds with a fire pit and sitting area that include a nice pool and spa hidden within the interior courtyard of the hotel and away from the noise of a large complex. The hotel lobby is newly remodeled, equipped with a free business center, large map with information on area restaurants and activities, a dining area meal for breakfast (fresh eggs or an omelet made to your specifications) as part of a buffet. In the evening, there is a lounge in addition to the dining area that serves alcohol, soft drinks and a limited menu if you are worn out from sightseeing or work.
As for the staff, they were excellent and greeted me by name when I was walking in or out of the hotel. Check in time from start to finish was less than 5 minutes, as there were three people working the front desk counter when I arrived. My two rooms were typical Courtyard, clean with very comfortable beds and refrigerators in both. The room furnishings were clean and did not show any excess wear. The hotel is located close to I-5, about a 15 minute ride to Universal Studio's, Disney or Warner Brothers and about 35 minutes to Hollywood during non-rush hour travels. BTW, we never experienced any noise from either the airport aircraft or the freeway traffic! Enjoy!!

Room Tip: Ask for a room overlooking the pool and courtyard
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  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank pftambur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BURCY, Manager at Courtyard Los Angeles Burbank Airport, responded to this review, 5 August 2013
Dear pftambur:
Thank you very much for staying with us and for your wonderful review. We are happy to hear that you were able to enjoy the many services we offer. We pride ourselves in providing quality service and a clean and updated facility. While we do not offer an airport shuttle, we do offer complimentary parking which can save you some money if you drive in or rent a car. We hope that if your travels bring you back to Burbank, you choose to stay with us again!
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Atlanta, Georgia
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 30 July 2013

I stayed at this hotel for one night. The location of the hotel is right across from shopping and restaurants so the was really convenient.

Check in was fine and the rooms were nice a clean. The beds were comfy. The grounds were nice, with a fire pit and chairs to sit out in the courtyard.

I would have liked to have complimentary breakfast, but other than that, it was a pretty good stay.

Room Tip: Ask for a room facing the pool vs. the street.
See more room tips
  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank onlyone129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BURCY, Manager at Courtyard Los Angeles Burbank Airport, responded to this review, 5 August 2013
Dear onlyone129:
Thank you very much for staying with us. We are very happy to hear that you had a great stay. We are definitely in a convenient location to shopping, dining, and many wonderful attractions. We hope that if your travels bring you back to Burbank, whether it be for one night or more, you choose to stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Juan Capistrano
Level Contributor
208 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 25 July 2013

Very pleasantly surprised and impressed. Grounds with grass, tiki torches lit in evening by pool area. Very relaxing and feeling of being in Hawaii. Only 4 miles from Universal Studios and attractions. Staff very friendly and helpful. Plenty of free parking as well and across street from shopping and excellent choices for dining. A real surprise for an "Airport" hotel. Close to I-5 but far enough away not to realize its there.

Room Tip: Poolside view.
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  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kenneth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BURCY, Manager at Courtyard Los Angeles Burbank Airport, responded to this review, 5 August 2013
Dear mikehcm:
Thank you very much for staying with us. We are very happy to hear that you had a wonderful stay. We pride ourselves in providing quality service and a clean, relaxing, and updated facility in a very convenient location. We hope that if your travels bring you back to Burbank, you choose to stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lees Summit, MO
Level Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 19 July 2013

Standard Marriott setup close to the airport and Interstate 5. Made it very easy to get around considering it is Cali. Great restaurants within walking distance as hotel only had breakfast and dinner. DInner menu was limited but breakfast buffet was reasonable $$ and wide selection.
Wifi was free, easy to connect and fast. Several PC stations separate from the ones for printing boarding passes.
Staff was very friendly and helpful.
Exercise facility had good variety for size of hotel or you could walk outside and take a short stroll to Target, Marshalls and TJ Max.
Ate at California Roll and Sharky's Woodfired Mexican Grill in the shopping area. Also had a couple of burger / sports bars, Olive Garden and Outback Steakhouse in the same area.

  • Stayed July 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank traveljunkie_MO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BURCY, Manager at Courtyard Los Angeles Burbank Airport, responded to this review, 20 July 2013
Dear traveljunkie_MO:
Thank you very much for staying with us. I am happy to hear that you had a great stay. We provide a quality product in a very convenient location. We hope you choose to stay with us again should your travels bring you back to Burbank!
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LA
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 16 July 2013

We used this hotel for one night for two relatives who needed a handicap accessible room. I was told that the room would include a special low-sided tub, allowing easy access to the shower. It didn't. We also struggled with a luggage cart on our own because there were no employees in the lobby when we checked in at 9:30 PM. Otherwise, this hotel was fine; clean rooms, quiet halls, efficient check-out. It seems like this is basically a business person's hotel - a little bare bones on the decorating but serviceable and well-located.

  • Stayed July 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank WestcoasterLa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BURCY, Manager at Courtyard Los Angeles Burbank Airport, responded to this review, 20 July 2013
Dear WestcoasterLa:
Thank you very much for choosing to stay with us. Courtyard by Marriott is a select service hotel within the Marriott brand that focuses on providing a quality product in convenient locations. Courtyards began as the hotel designed by business travelers for business travelers, but now we've grown to accommodate all types of travelers. We hope to have the opportunity to be of service to you again should your travels bring you back to Burbank.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ensenada, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 15 July 2013

I made a reservation for a room with two queen beds and the room turned out very small, the beds looked like single beds, we were four people in the room and we could hardly move inside it. And to make it worst we killed a cockroach in the bathroom floor.

  • Stayed June 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Bertha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BURCY, General Manager at Courtyard Los Angeles Burbank Airport, responded to this review, 20 July 2013
Dear Bertha S.:
Thank you very much for staying with us. I apologize that you felt your room was small. Our rooms either have one king bed with a sofabed or 2 queen beds. Based on everyone's comfort level, we do offer connecting rooms for those that wish to have more space. We hope that if your travels bring you back to Burbank, you consider staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Los Angeles Burbank Airport

Property: Courtyard Los Angeles Burbank Airport
Address: 2100 W Empire Ave, Burbank, CA 91504-3409
Region: United States > California > Burbank
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Burbank
#6 Romantic Hotel in Burbank
#7 Family Hotel in Burbank
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Los Angeles Burbank Airport 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Courtyard By Marriott Los Angeles Burbank Airport Hotel Burbank
Courtyard Burbank
Burbank Marriott
Burbank Courtyard

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