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“Horrible service”

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Best Western Plus Media Center Inn & Suites
Ranked #9 of 20 Hotels in Burbank
GreenLeadersBronze level
Reviewed 10 June 2014

good easy clean room - horrible front desk. The front desk was clueless about how to get to the airport... didn't try to help out - very uncaring. Free parking is easy... hotel fine... elevator slower than mud...

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
4  Thank Lynn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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255 - 261 of 461 reviews

Reviewed 31 May 2014

this BW is in a nice quiet place with good free parking underground. The parking is very roomy and clean. The hotel is nice and has many eating options within walking distance.
But its overpriced. If you are skilled with Priceline and can get a room here for 100 bucks then do it. But 150 is too much.Dont let them overcharge you. The staff is average..younger studio wannabes I guess. Burbank is very nice...much better than most of LA except maybe Santa Monica.All the big movie studio lots are within a 5 minute walk if thats your thing.

Stayed: May 2014, travelled solo
Thank jon b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

Good family oriented, quiet.Everthing was good with the exception of the breakfast room. It was dirty and messy. Garbage can was full and it took a long time for somedoy to clean it up. As well as the counter top it was always dirty, food was running low all the time and we had to keep talking to the cleck that itmes were missing. All the 3 days that I was there, I never saw a dedicated person to clear the breakfast area. Overall all everything was good. I can stay here again.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank Veronica O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2014 via mobile

My wife and I stayed here for two nights and loved it. It has free parking and free breakfast, both of which are hard to find in the LA area. It's walking distance to Warner Brothers Studios, and a short 10 minute drive to Universal. Only about 20 minutes to Griffith Observatory. I would highly recommend staying here if you are seeing sights on the north side of LA.

Stayed: May 2014, travelled as a couple
1  Thank MNSiouxFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

The place is modest but clean./ Stayed there a couple of times on business. Every time I stayed I seam to pay more. I found that the price online is different from when you check out. I paid $199 for one night at Best Western!! I didn't even have a view of the ocean or anything. Not even the Hollwood sign, which I was told is not too far from Burbank. Location wise it's close to all the studios and TV companies, which might explain why the room was $200/ night!!?

  • Stayed: May 2014, travelled on business
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Tarek H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2014

This is an excellent property with great value for the area in which it is located. Other hotels of similar quality will cost at least $50.00 more per night when you accont for paring charges and internet fees. Areally good value.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank GLENN J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2014

Pluses:
- Close proximity to restaurants, attractions
- Clean and quiet room
- Free Parking
- 100+ of HD channels
- Fast Wired internet connection
- Friendly staff

Could Improve:
- Breakfast selection and variety
- Fitness area
- WIFI bogs down during peak hours (8pmish)

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank TravelJunkieToo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Media Center Inn & Suites

Address: 3910 W Riverside Dr, Burbank, CA 91505-4326
Phone Number:
Region: United States > California > Burbank
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Burbank
#7 Family Hotel in Burbank
#9 Business Hotel in Burbank
#10 Romantic Hotel in Burbank
Price Range: £156 - £208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Media Center Inn & Suites 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
Brand new hotel in an excellent Burbank location, only minutes from famous attractions and major media headquarters. All our rooms are large and feature: elegant furnishings, pillow top beds, microwaves, minifridge & much more. Complimentary continental breakfast and high speed Wi-Fi, and we have a fully featured business room, pool, guest laundry, & fitness room. ... more   less 
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Also Known As:
Best Western Media Hotel Burbank
Best Western Burbank
Burbank Best Western

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