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“Good hotel for a visit to Universal Studios” 3 of 5 bubbles
Review of Los Angeles Marriott Burbank Airport

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Los Angeles Marriott Burbank Airport
Ranked #7 of 20 Hotels in Burbank
Certificate of Excellence
San Diego, California
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Good hotel for a visit to Universal Studios”
3 of 5 bubbles Reviewed 21 May 2014

My family enjoyed our stay at this Marriott for a weekend trip to Universal Studios. Our group booked 2 1-bedroom suites for 4 adults and 4 children. What I loved most about the hotel were the large rooms. The kids had lots of room to play and even run around the parlor area (I felt sorry for anyone staying underneath us)...you can't say that about many hotel rooms.

The rooms were nicely decorated and modern. The beds were comfy and it was great that no one had to use the pull out sofa beds. There was a refrigerator in our rooms and a coffee maker.

The lobby was a little dark and dated. The pool seemed very small for a pool in Southern California. There was a firepit and seating area in the front of the hotel which was a nice place to relax and hang out in the mellow Burbank evenings.

There are some casual eateries across the street (like McDonalds) adjacent to the airport parking. Otherwise, we didn't really explore the neighborhood because we usually hit some of our favorite restaurants in LA (Roscoe's Chicken and Waffles/Versailles) when we're in town.

Overall, I would recommend this hotel for a short stay. It met all of our needs and was quite comfortable. The staff members were pleasant.

There's a coffee bar in the lobby in the mornings that serves Starbucks and some pastries.

The hotel has a shuttle that goes to Universal Studios once an hour. We decided to use our own car so that we could come and go on our own schedule.

  • Stayed March 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank alma c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottBurbankLA, General Manager at Los Angeles Marriott Burbank Airport, responded to this review, 30 May 2014
Thank you for the time you took to let us know about your family’s experience at the Los Angeles Marriott Burbank Airport Hotel. We’re so pleased to hear that you enjoyed our spacious suites and that everyone had a chance to sit and relax around our fire pit area. It would be our pleasure to welcome you and your family back for another great stay when you are in the Burbank area and we thank you for your kind review.
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793 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (142)
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English first
New York City, New York
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 20 May 2014

I stayed here for 4 nights for business. It's a standard Marriott hotel, nothing special but nothing preventing me from staying again. Good rates, nice staff and a restaurant that is open late made our stay enjoyable.

  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank FETEEVENTS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottBurbankLA, General Manager at Los Angeles Marriott Burbank Airport, responded to this review, 30 May 2014
It sounds like your stay at the Los Angeles Marriott Burbank Airport Hotel provided you with just what you needed during your business trip and we thank you for sharing. We look forward to seeing you again in the future and we thank you for your review.
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Level Contributor
112 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 18 May 2014

I stayed her overnight for a retreat. The lobby is nice, the service is friendly and efficient, and the rooms are clean. I think the parking is overpriced, Marriott rewards members should receive free wi-fi not only in the lobby, and the pools are not very nice for a hotel of this size. But with its convenient airport (not tourist) location and the professionalism of the staff - and the delicious Daily Grill attached in property - I still will heartily recommend this hotel.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank feiden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottBurbankLA, General Manager at Los Angeles Marriott Burbank Airport, responded to this review, 22 May 2014
We’re happy to hear that your recent visit to the Los Angeles Marriott Burbank Airport Hotel was enjoyable. While there were some areas that you felt needed some improvement, we’re glad that our dedicated staff and accommodations fully impressed you. It would be our pleasure to welcome you back and we thank you for your kind review.
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singapore
Level Contributor
268 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 bubbles Reviewed 11 May 2014

The good news is: the standard of service and room cleanliness is still high.
The bad news is: expensive parking rates and wi-fi free in lobby only are still there.

This is not the city area, why can't parking be included for hotel guests?

Stayed March 2014, travelled on business
Helpful?
Thank worddict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottBurbankLA, General Manager at Los Angeles Marriott Burbank Airport, responded to this review, 15 May 2014
We are definitely pleased to hear that you were met with excellent service from our staff during your stay with us at the Los Angeles Marriott Burbank Airport Hotel. We certainly do understand your concerns regarding parking fees and we assure you that we try very hard to keep our rates as reasonable as possible for our guests, with our lot being used not only for hotel guests, but also for Park & Fly patrons and Conference Center guests. Thank you for sharing your experience and we hope to welcome you back very soon.
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Seattle, Washington
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 9 May 2014

As a Gold member, I was quite please with this stay.
**Got upgraded to a suite on the 6th floor.
**The concierge room is well stocked and breakfast was good.
**Staff was very polite and plentiful. Was always asking if a guest needed assistance.
**Pool is on the smaller size for a hotel of that size but it was nice and clean.
**Bed was super comfortable.
**$24 for parking.
**Overall clean and close to the airport which is a plus.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank APncs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottBurbankLA, General Manager at Los Angeles Marriott Burbank Airport, responded to this review, 15 May 2014
Thank you for taking the time to let us know about your recent stay at the Los Angeles Marriott Burbank Airport Hotel and for your loyalty to the Marriott Rewards program. We are delighted that so many aspects of your stay were exceptional and that you received outstanding service from our staff. It would be our pleasure to welcome you as a guest in the future and we sincerely appreciate your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida, United States
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 May 2014

I was ‘cajoled’ by my client to stay at a Marriott close by to some appointments we had in the area, and we stayed at this hotel. It was REALLY NICE. The rooms were large and comfortable, the A/C worked great, the elevators were quiet and swift, the staff was friendly and warm and the concierge steered us to some great restaurants. I’d stay here again in a heartbeat.

My *only* complaint was that the Concierge Lounge was being remodeled, which was kind of a bummer, but the hotel MORE than made up for it by serving really good food in some of the improvised conference rooms.

Room Tip: 642 was quiet and well-located at the same time.
See more room tips
  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Roger S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottBurbankLA, General Manager at Los Angeles Marriott Burbank Airport, responded to this review, 8 May 2014
Thank you for taking the time to let us know how much you enjoyed your recent stay at our hotel and please extend our thanks to your client for their recommendation. We do apologize for the inconvenience of certain areas not being accessible during your stay, but we’re truly excited to welcome you back in the future to experience all the wonderful improvements that will be available to our guests. Thank you for your kind review of the Los Angeles Marriott Burbank Airport Hotel and please come back soon.
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Monte Nido, CA
Level Contributor
62 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 30 April 2014

This hotel has some nice new touches, including a fun entrance with great seating areas, but the menu is still Marriott's and the rooms are clean but unexceptional.

Staff strived to be friendly, so kudos for that, but sometimes toward no clear end which ultimately served to confuse.

I think this is by far your best option for the area though.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Wayne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottBurbankLA, General Manager at Los Angeles Marriott Burbank Airport, responded to this review, 8 May 2014
We’re pleased to hear our open-air lobby made your first impression of our hotel a good one. Overall, it seems like your stay was comfortable and we hope that during any future stays, you will let us know anything we can do to make your experience more enjoyable. Thank you for your feedback and we hope you return to the Los Angeles Marriott Burbank Airport Hotel soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Los Angeles Marriott Burbank Airport

Property: Los Angeles Marriott Burbank Airport
Address: 2500 North Hollywood Way, Burbank, CA 91505-1019
Region: United States > California > Burbank
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Burbank
#5 Business Hotel in Burbank
#9 Family Hotel in Burbank
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Los Angeles Marriott Burbank Airport 4*
Number of rooms: 488
Official Description (provided by the hotel):
Receive movie star treatment at Los Angeles Marriott Burbank Airport. Our 50,000 square feet of deluxe meeting facilities, 22 breakout rooms, four VIP boardrooms and convenient services make us a premier conference center in the city. Professionals and vacationers alike will appreciate meals at the Daily Grill in addition to our full-service business center, Media Lounge, valet parking and free shuttle to the Burbank Bob Hope Airport (BUR). Our Burbank hotel also has a state-of-the-art fitness center, two outdoor pools and shaded cabanas surrounding fire pits for a peaceful evening under the California stars. When it comes time to turn in, our two newly renovated California guest towers feature luxurious rooms with soft bedding for a sound night's sleep. Some of Southern California's hottest attractions, including Warner Bros. Studios, Universal Studios and the Hollywood Walk of Fame, are within easy reach when staying at our luxurious Burbank hotel. ... more   less 
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Also Known As:
Los Angeles Marriott Burbank Airport Hotel Burbank
Marriott Burbank Airport Hotel
Burbank Marriott

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