It was a strange case for me - I booked the hotel first and then read the reviews on google. I was apprehensive until I went to the Hotel. But it was a surprise, contrary to whatever I read on the reviews sites - It was clean, neat and comfortable. We stayed in 208 room, we had clean bathrooms, they provided us towels and soaps. The bed was neat and our stay was comfortable. Its very near to Universal City and is easily reachable from any place. It got good Bus connectivity.
They are very particular about the checkin time - 2PM, they won't allow you inside before that at any cost! so, plan your trip accordingly.
Somethings we did not find very good:
1) Towels had hair strands
2) Very limited breakfast options
3) No one in the reception to answer our queries at odd timesMore