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“Great Easter Vacation”

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Hilton San Francisco Airport Bayfront
Ranked #6 of 12 Hotels in Burlingame
Los Angeles, California, United States
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Easter Vacation”
Reviewed 29 April 2014

I stayed Easter weekend.The customer service from the curb to the front desk was excellent, except for the parking deposit of $50 per night. I contacted the hotel several times about any unexpected charges. No one advised me of the required deposit, only the weekend parking fees.
I decided to park across the street from the hotel. Make sure you ask about all possible deposits and charges. The rooms were clean and the bed felt like a pile of clouds. My whole body sank into the bedding, pure heaven. Great view of the bay from my room. The shuttle runs late to the airport, so if you don't want to drive into San Francisco take the BART from SF airport.Very good idea, if you don't want to fight for parking in the city. Consider this hotel for your next visit to San Francisco area. You won't be disappointed.LOVE IT!!!!

Room Tip: Ask for Bay view room and higher floors
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  • Stayed April 2014, travelled with friends
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Helpful?
Thank Esther M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Mattawa
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 April 2014

Recent stay April 16 2014. Made to feel very welcome in before registration,front office staff very pleasant and helpful. Room very clean and comfortable, gave us a chance to unwind on our last night in CA .
Somehow managed to leave my camera and did not realize the error until we got home.i contacted the house keeping department and spoke with a wonderful employee ,who tracked the camera down and assured me that it would sent as soon as possible to my home address.Well done and very much appreciated. I recommend and would stay at this hotel when in San Francisco.

  • Stayed April 2014, travelled with family
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Helpful?
1 Thank Thomas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review, 9 May 2014
Thank you for taking the time to complete a review of our hotel. It is wonderful to read you found the staff to be friendly and helpful. I can only imagine the disappointment when you found your camera missing, with undoubtedly many wonderful memories, but thankfully we were able to help bring these memories back to you.

Your recommendation is very much appreciated and we do hope you have an opportunity to come see us again.

Regards,
John C. Kellites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level 5 Contributor
76 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 25 April 2014 via mobile

Shuttle from sfo airport was easy. Truly excellent staff at check in (Yan) and great view from room on the bay inside sea and incoming aircraft. Room service OK. A bit better than average airport hotel.

  • Stayed April 2014
    • Value
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Helpful?
Thank NICOLAS N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review, 9 May 2014
Thank you for taking the time to share your comments with us. Like you, many of our guests enjoy our convenient location and spectacular setting.

Downtown Burlingame is an excellent option if you are looking for alternative dining venues or shopping. Located only a few miles away it offers a wide variety of venues. If you do not have a vehicle the Burlingame Trolley offers convenient complimentary transportation to the many shops and restaurant the city has to offer.

The team and I do hope you have an opportunity to come back and visit us again soon.

Regards,
John C. Kellites / General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 25 April 2014

Room was very clean, bed was comfortable, breakfast was good. Hated paying for parking but I think that's very common at all the hotels in this area. Very easy to get to and from the airport. Went to the Burlingame area shopping and it was very nice.

  • Stayed April 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 712peggym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winchester, Virginia
Level 5 Contributor
84 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 23 April 2014

Our recent stay at the Hilton at the San Francisco airport was very convenient, great customer service, (they upgraded us to a King bayfront for being Hilton Honors). Just what we wanted and needed our last night before an early flight out the next morning. Great view, comfortable bed, and very quiet. We would definitely stay here again.

Room Tip: The higher floor water front rooms are very quiet and watching the planes come in right in front of...
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  • Stayed March 2014, travelled as a couple
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Helpful?
Thank h0lly99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review, 24 April 2014
Thank you so much for finding the time to complete a review of your stays with us. It is wonderful to read that we have been able earn your loyalty through our service and many wonderful features.

The team and I look forward to welcoming you back again soon.

Regards,
John C. Kellites / General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, WA
Level 6 Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 22 April 2014

Who would guess that a one night stay at the SFO Bayfront would rank as one of the best domestic airport hotel stays I have had at a Hilton ( loyal client since 1992). Room was comfortable and quiet with a spectacular view of the bay and planes. But what set this stay above others was the staff. Every single staff member greeted us with a smile and " hello". When we arrived the valet sensed our travel fatigue and offered water...from that first moment until we checked out the staff was attentive, friendly and clearly set a high standard for the operations and service of this hotel. Kudos to the management.

Very impressed.

  • Stayed April 2014, travelled as a couple
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Helpful?
Thank dnl55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayr, United Kingdom
Level 6 Contributor
158 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 22 April 2014

Stayed here on arrival after long journey, hotel is really good and very comfortable...food was also excellent. Front desk staff were helpful, and would certainly recommend for short stay close to airport.

  • Stayed April 2014, travelled on business
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Helpful?
Thank S B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review, 24 April 2014
Thank you for taking the time to complete a review of our hotel. The staff was very excited to read you enjoyed your time with us as was the Chef to read your raves about our food.

We will be rolling out our new menu soon which I am confident will leave you equally impressed. Please come back so and give it a try.

Regards,
John C. Kellites / General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton San Francisco Airport Bayfront

Property: Hilton San Francisco Airport Bayfront
Address: 600 Airport Blvd, Burlingame, CA 94010-1920
Phone Number:
Region: United States > California > Burlingame
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Burlingame
#5 Business Hotel in Burlingame
#6 Family Hotel in Burlingame
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton San Francisco Airport Bayfront 4*
Number of rooms: 400
Official Description (provided by the hotel):
Experience a feeling of welcome unlike any other at the Hilton San Francisco Airport hotel. Set along the charming and historic San Francisco Bay, our SFO hotel is within easy reach of San Francisco Airport, downtown San Francisco, and the greater Silicon Valley area's attractions and businesses. ... more   less 
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Also Known As:
Hilton San Francisco Airport Bayfront Hotel Burlingame

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