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“Great Experience” 5 of 5 bubbles
Review of Hilton San Francisco Airport Bayfront

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Hilton San Francisco Airport Bayfront
Ranked #6 of 12 Hotels in Burlingame
chula vista, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Experience”
5 of 5 bubbles Reviewed 26 May 2014

My wife and I have stayed at the SFO Hilton on many occasions and experienced first class service. The king sized bed was very comfortable. The hotel provides excellent shuttle service to and from the airport. The valet service is most excellent and efficient. The hotel provides a very warm atmosphere. The entire staff is very people friendly.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Eduardo U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review, 29 May 2014
Thank you so much for taking the time to complete a review of your stay with us. There is no greater compliment we could receive than earning a guests loyalty.

It was also wonderful to read you enjoyed your time at our hotel. Like you many of our guests find our beds to be one of our best features.

We hope to welcome you back again soon.

Regards,
John C. Kellites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,549 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Puako, Hawaii
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 25 May 2014

A comfortable place for overnighting between flights at SFO. We've stayed at most, and this is high on our list. Quiet, good-sized rooms, very comfy beds. Buffet breakfast is OK, although not international standard.

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank melmalinowski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review, 29 May 2014
Thank you for taking the time to complete a review of your stay with us and your kind words. We are fortunate to be in an area with so many quality hotel option and knowing you consider us to be one of the best is greatly appreciated. We will continue working very hard to ensure we maintain the level of service that has earned your praise and loyalty.

I am always interested in suggestion to improve our guest experience and would welcome the opportunity to discuss how we may enhance our breakfast buffet. It would be greatly appreciated if you could find the time to contact me directly at john.kellites@hiltonsfo.com or my direct line 650-340-9179.

I hope to hear from you soon.

Regards,
John C. Kellites / General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SFO, United States
1 review
5 of 5 bubbles Reviewed 18 May 2014

All Hotels are hit or miss, This one is a Hit! The room was clean and seemed to be recently renovated. The suttle service to the airport was an added plus! The restaurant staff were prompt and helpful from the moment I entered. I travel often, this stay was a gonod one!

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jerry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review, 29 May 2014
Thank you for taking the time to complete a review of our hotel. My staff is also very grateful for your kind words regarding their service. They do take great pride in the service we provide and are always eager to learn how we are doing.

Please come back and see us again soon

Regards,
John C. Kellites / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
100 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 17 May 2014

For an overnight stay near the airport, this is perfect, comfortable and convenient
and good value especially with a last minute offer for an executive room upgrade
Breakfast was a bit of a mess because it was a weekend and they did not seem prepared

  • Stayed August 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Yasmine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
waltham, United States
1 review
5 of 5 bubbles Reviewed 16 May 2014

Great location at the San Fran Airport. Located on the bay and nice walkway. Great service, room and enjoyed the stay. Room with Bay view was nice a viewing the sun rise was refreshing. The executive club had a great view of the bay and served hot breakfast which is different as other hotels have just continental breakfast.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida, Uruguay
Level Contributor
260 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

Loved this hotel. Came for a professional conference. Conveniently located near SFO. Beautiful bay views and an awesome HH lounge. We couldn't have asked for more. The loung, meeting room, and front desk staff were top notch! There is also a complimentary shuttle from the airport. Will return and highly recommend.

Room Tip: Get a corner room overlooking the bay.
See more room tips
  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ckckckckckck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review, 29 May 2014
Thank you for taking the time to review your stay with us. Like you many of our guests find our Executive Lounge an outstanding feature. Thank you for also highlighting our picturesque location along the Bay. Our location does provide our guests with some exceptional views and outdoor activities. As many of our guests tell us on a regular basis…we are not your typical airport hotel.

We look forward to your return.

Regards,
John C. Kellites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento, California
Level Contributor
39 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 13 May 2014

We just got back from a weekend at this hotel with the kids. We were using this hotel as the base for a San Francisco getaway trip. The rooms were basic, but nice. I did wish the rooms had two queen beds instead of doubles. The kids were kind of bummed that the pool was out of service, too.

We upgraded to the Executive floor...totally worth the extra $30. It was so great to be able to go in and out and grab sodas/water whenever we needed it. The breakfasts and appetizers in the evening were really good. The staff at this hotel was very friendly and attentive. We ordered room service one night, and the food was good. Overall, very impressed with this hotel.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jenjram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review, 29 May 2014
Thank you for taking the time to complete a review of our hotel.

We are extremely fortunate to have such an amazing Executive Lounge. Not only is it an excellent value but it offer some of the best views in the hotel. It’s a wonderful place to unwind, enjoying complimentary snacks and beverages while watching the planes land.

I am terribly sorry our pool is under renovation. We are almost finished and it will be better than ever. Please come back and give us another try….you will not be disappointed.

Regards,
John C. Kellites / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton San Francisco Airport Bayfront

Property: Hilton San Francisco Airport Bayfront
Address: 600 Airport Boulevard, Burlingame, CA 94010
Phone Number:
Region: United States > California > Burlingame
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Burlingame
#5 Business Hotel in Burlingame
#6 Family Hotel in Burlingame
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton San Francisco Airport Bayfront 4*
Number of rooms: 400
Official Description (provided by the hotel):
Experience a feeling of welcome unlike any other at the Hilton San Francisco Airport hotel. Set along the charming and historic San Francisco Bay, our SFO hotel is within easy reach of San Francisco Airport, downtown San Francisco, and the greater Silicon Valley area's attractions and businesses. ... more   less 
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Also Known As:
Hilton San Francisco Airport Bayfront Hotel Burlingame

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