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“View of the Bay”

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Hilton San Francisco Airport Bayfront
Ranked #5 of 12 Hotels in Burlingame
seattle, United States
1 review
“View of the Bay”
Reviewed 22 August 2014

Room was clean and orderly, running path by the bay lovely and a definite bonus when traveling for business. Very convenient to the airport. Staff friendly and welcoming. Shuttle service a plus and overall value for the SF area is ok. A bit disappointed that in-room internet service costs $10 per day.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Erica G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review, 2 September 2014
Thank you for your feedback. I know your time is valuable and we greatly appreciate the time you have given to review your stay with us.

Our location is ideal for those wanting to be near the airport while also enjoying a peaceful, relaxing experience.

Thank you for staying with us and please come back and see us again soon.

Regards,
John C. Kellites / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,649 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (289)
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English first
Illinois, United States
1 review
Reviewed 21 August 2014

A mini refrigerator is necessary in the rooms, which this hotel did not have because many clients now carry medications that need refrigeration. like insulin. Most hotels now provide this service, even modest cost hotels.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Linda V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, United States
1 review
Reviewed 21 August 2014

They make a modest sized room quite attractive and with good hotel services-particularly the concierge. Hotel is in good area near Union Square. Only negative is that there is no place in which to put clothes, but everything else quite nice.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anaheim, California
Level 4 Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 20 August 2014

Great hotel for a great price! We weren't expecting much from an airport hotel, but they exceeded our expectations. We only stayed here for one night because it was too expensive to stay in downtown San Francisco during a weekend night. Check in went pretty smoothly. Our check in guy was a little hard to understand; he spoke super fast, like a used car salesman but I’m sure he was just giving us the regular details where the elevator was and stuff like that.

The room itself was spacious and clean, as was the bathroom. We booked an executive room, so we had a view of the bay on a high floor. Since we booked an executive room, we had access to the executive lounge which had free waters, snacks during the evening time and free breakfast. We only took part in the breakfast buffet, but that was pretty good! Standard buffet with eggs, bacon, potatoes, juice, coffee, etc etc. Also, all the employees that we came cross were very friendly. The maids were great; promptly brought me toothpaste and extra conditioner at no extra charge when I asked them for it.

Outside the hotel, the surroundings are very pretty with the bay and very peaceful. We were worried about getting to downtown, but it was actually pretty easy. We took the free shuttle from the hotel to the international airport and took the BART into downtown for about $9 per person each way. The shuttles come fairly often and were comfortable with AC.

We had a quick lunch at the restaurant down stairs. They wouldn't let us sit at a table with a view because they said that section was closed til dinner, which was odd. Why would they close down the section with the best view? We just both got side salads and calamari, but their portions there are HUGE!!! Our side salads were like entree salads and were great for the price that we paid.

The next night, we stayed at a high end 4 star hotel in downtown San Francisco, that was 3 times the price of this one and I have to say, the Hilton Bayfront Airport was way better.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank SuzieQ154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review, 3 October 2014
Thank you for taking the time to highlight so many of our hotels wonderful features. Our location and value make us an excellent choice when visiting the Bay Area for business and/or pleasure. Our Executive Lounge is extremely popular with our guest for all the wonderful amenities you were so kind to mention.

For those travelers wanting to visit downtown the easy access to Bart, via the airport and our complimentary shuttle, make visiting the city extremely convenient, affordable and hassle free.

We do hope to see you again soon.

Regards,
John C. Kellites / General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montague
Level 6 Contributor
195 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 19 August 2014

This is my 4th stay at this Hilton SF property. The staff are always welcoming. I often arrive early and staff go out of their way to get me into a room that will allow me to catch some sleep before my meetings. I always ask for a view of the bay and I always get a lovely room, spacious, well lit, with a pleasant view. I even saw the "supermoon" this year from large wall to wall windows. I appreciate that I can get room service, have a restaurant on site and a little convenience shop on site. Along with the excellent desk space and plug access, this makes it an excellent option for the business traveler. The bed is quite comfortable and the bathroom large. The rooms are always very clean and well presented. The wifi was free with my Hilton Honors status and the speed was just fine. I considered going for properties that have a higher rating on Tripadvisor, but they were much more expensive or didn't have the options that improve the quality of life on the road. This is the best value available for the frequent traveler to SF who wants to stay in the airport area.

Room Tip: Ask for a view of the bay. It is fun to watch the planes come in.
See more room tips
Green Features: They cycle towels and linens every three days and recycle plastics.
  • Stayed August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Markey2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review, 2 September 2014
Thank you for completing such detailed review of your stay with us. It is wonderful to know we have been able to earn your loyalty with our service and hotel features. Thank you being such a loyal customer and I hope you come back and see us again soon.

Regards,
John C. Kellites / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 August 2014 via mobile

I booked this Hotel to make it convenient to drop off our car and make the journey to the airport easier. The location surprised me and the check in helped me identify my Hilton honours card without me knowing. We were put in the executive level which came with the benefits which included complimentary hot breakfast in the executive lounge as well as some snacks with no added charge. The hotel was peaceful and our bed was comfortable. The view was astounding and the quiet was eerie considering we were near the airport. The pool was nice however it needs a makeover. The restaurant was slow and let the hotel down which was overall a great stay. This is in great contrast of a hotel in San Francisco called Hotel Tomo which charged the same price and was a sorely disappointing stay. Let me say again what a pleasure it was staying at the Hotel Hilton. An easy finish to a great holiday.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jbwragge2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fresno, California
Level 5 Contributor
45 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 17 August 2014 via mobile

I liked the location near to the bay and shuttle service is always available to the airport and back. The room is very clean. You have to pay for parking per day though. Stayed there for 3 days. My bestfriend from Baltimore liked the hotel and is planning to come back to stay there. It is worth the price and the experience of staying in a comfortable hotel. Easy access to union square and other downtown areas by taking the hotel's shuttle service to the BART station, no hassle really.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank symphony989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review, 2 September 2014
It is greatly appreciated when our guests take the time to provide feedback regarding their experience with us. Like you many of our guests appreciate the convenience of our location. BART is an excellent, practical option for our guests wanting to visit downtown. A short complimentary shuttle ride to the International Terminal at SFO will deliver you to the BART station. The fee is $8-$9 (one way) for a relatively quick ride into downtown San Francisco. When you are ready to return simply get on the BART back to SFO and our shuttle will be by shortly to pick you up.

Regards,
John C. Kellites /General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton San Francisco Airport Bayfront

Property: Hilton San Francisco Airport Bayfront
Address: 600 Airport Blvd, Burlingame, CA 94010-1920
Phone Number:
Region: United States > California > Burlingame
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Burlingame
#5 Business Hotel in Burlingame
#6 Family Hotel in Burlingame
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton San Francisco Airport Bayfront 4*
Number of rooms: 400
Official Description (provided by the hotel):
Experience a feeling of welcome unlike any other at the Hilton San Francisco Airport hotel. Set along the charming and historic San Francisco Bay, our SFO hotel is within easy reach of San Francisco Airport, downtown San Francisco, and the greater Silicon Valley area's attractions and businesses. ... more   less 
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Also Known As:
Hilton San Francisco Airport Bayfront Hotel Burlingame

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