I booked this hotel a few days in advance but when I arrived I was told they did not have the room I reserved available, as the hotel was overbooked. The only room they could provide didn't have a regular bed only a couch that folded out into a bed. The only compensation they were willing to provide was a minor adjustment to the room rate and free parking. As it was late at night and I was too tired to look around for another hotel I stayed here and ended up paying a lot of money to sleep on a couch. I will definitely never book at this hotel again and I would caution anyone booking here that your room will not be guaranteed.
- Official Description (provided by the hotel):
- The Crowne Plaza San Francisco Airport is located next to beautiful Bayside Park just 15 miles from Downtown San Francisco and less than 2 miles from SFO. Featuring free Airport Shuttle Service as well as free Shuttle Service to/from Downtown Burlingame, free Super-Fast WiFi, Indoor Pool, 24hr Fitness Center, and the West Bay Cafe, serving breakfast, lunch, and dinner daily. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza San Francisco Airport - Burlingame Hotel Burlingame
- Crowne Plaza Burlingame
- Crowne Plaza Hotel Burlingame