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DoubleTree by Hilton San Francisco Airport
Ranked #7 of 12 Hotels in Burlingame
miami, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“great hotel”
5 of 5 bubbles Reviewed 11 April 2014

checkin was easy. extra towels and coffee brought up within minutes! bar and restaurant was great (farm to table eats!). only issue was that computers were down at check out (odd). it wasn't an issue.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Adrienne V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerdth, General Manager at DoubleTree by Hilton San Francisco Airport, responded to this review, 25 April 2014
Dear Adrienne V,

Thank you for reviewing our hotel. We understand these take time, and we appreciate yours.

We are so pleased to see you enjoyed your stay with us. Everything from check-in, to the dining outlets, looks like were on point. We are sorry our computers were down, unfortunately technology fails us from time to time, but we hope this wasnt an inconvenience for you.

Again, thank you for the great review and we hope to see you again in the near future.

Sincerely,
Mike McKee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,496 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Dallas, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 11 April 2014

Not too impressed. Great location near SFO and on the Bay. The staff was very nice but the hotel appears tired and is not very comfortable. The room was quiet. For the price I would expect more even with convenience to the airport.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BCZ2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerdth, General Manager at DoubleTree by Hilton San Francisco Airport, responded to this review, 28 April 2014
Dear BCZ2012,

Thank you for taking time out of your day to review our hotel. We appreciate all feedback, both good and bad.

We are happy to see you enjoyed your stay with us. Close proximity to the airport and a friendly staff are great compliments and we thank you.

We are sorry you felt our hotel was tired and uncomfortable. We just did a complete renovation of our hotel and have gotten great feedback from guests, but we understand everyone has different opinions.

Again, thank you for the review and we hope to see you again in the near future.

Sincerely,
Mike McKee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco Airport, United States
1 review
5 of 5 bubbles Reviewed 9 April 2014

All areas of service excellent: breakfast buffet & servers outstanding, from front desk to housekeeping to jitney drivers friendly, helpful, knowledgeable & willing to help. Rooms average size, nicely appointed, not exceptional, but clean. Highly recommend because of the service. Don't miss breakfast buffet! The chef & his staff great! If you need hotel at SFO airport, this is your spot!

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Barbara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerdth, General Manager at DoubleTree by Hilton San Francisco Airport, responded to this review, 28 April 2014
Dear Barbara C,

Thank you for the review on our San Francisco Airport hotel.

We are so pleased to see you enjoyed your stay with us. We strive to provide the best service to each and every one of our guests, and it looks as if we did just that.

Again, thank you for the great review and we look forward to seeing you again in the future.

Sincerely,
Mike McKee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis, United States
1 review
4 of 5 bubbles Reviewed 7 April 2014

I stayed here for a conference that was held in the hotel. I ended up not having a rental car (which it turns out I would have had to pay to park..not used to this coming from the midwest), which assuaged some of the price sting, but was held sort of captive to the place for a week...food was good to great, but above my normal spending range for business meals during conferences. Breakfast buffet price is rather high. Wi-Fi was slow and throttled, bouncing from 11 mbps to 48 mbps in half second swings, which made productivity across the VPN all but impossible. On the bright side, there is a great walk path across the street which provided a limited but appreciated recreation venue. The bar had a wide selection of local brews on tap, and a happy hour with lower priced drinks and appetizers. Staff was friendly, beer was cold, TV had baseball on.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jeremiah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garrettsville, United States
1 review
4 of 5 bubbles Reviewed 7 April 2014

Lobby, Lounge, and Restaurant are one large open space. Was very loud due to the large group at the bar. Otherwise very nice place to stay. Room was clean and quiet. Some of the finishes showed signs of wear. Restaurant food was very good and the service was just as good. Would recommend this place if you want to stay just outside of the city.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jason T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 7 April 2014

I stayed here for three nights last week (April.) The first thing that I would like to mention is that the customer service in this hotel is excellent. Everyone we spoke to within the three days was extremely helpful and nice from the Front Desk, to the Bar/ Restaurant hosts and waiters etc. We stayed in one of the Deluxe rooms with great view to the Bay. These rooms have refrigerators and a work desk with a printer. We needed both during these days. They also have great beds,so with all this it felt like home away from home. All in all highly recommended.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank MSESF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
199 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 4 April 2014 via mobile

this is a great doubletree. It has it all!! Location, just off 101 easy access to downtown and airport. Shuttle services every 15 min to airport. Bed sleep great. Although I we only in it 3 hour b 4 my flight. Staff were all friendly and parking is comped for diamond members. Restaurant (34) was excellent. And the loving had live 3 piece jazz trio. Loved it!
Yes I will stay here again!! Try it u will like it.

Stayed April 2014, travelled on business
Helpful?
Thank Ironman91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton San Francisco Airport

Property: DoubleTree by Hilton San Francisco Airport
Address: 835 Airport Blvd., Burlingame, CA 94010-1922
Phone Number:
Region: United States > California > Burlingame
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Burlingame
#6 Business Hotel in Burlingame
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton San Francisco Airport 3.5*
Number of rooms: 301
Reservation Options:
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Also Known As:
Doubletree Hotel Burlingame
Doubletree San Francisco Airport
Doubletree Burlingame
Burlingame Doubletree

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