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“A comedback”

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DoubleTree by Hilton San Francisco Airport
Ranked #7 of 12 Hotels in Burlingame
Santa Rosa, CA
Level 6 Contributor
168 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 384 helpful votes
“A comedback”
Reviewed 23 September 2007

We stayed at the Doubletree Hotel SFO on Sept. 7 and again on Sept. 21 simply because of the ease in arriving there and the stupendous park and fly package. Although we chose to stay there two nights, we could just as easily have booked one night for the additional 14 nights free parking. At $125 plus tax, this is solid value. Slowly but surely the hotel has been upgrading its rooms to give guests very comfortable pillow-top beds and several pillows. Although fairly small, the rooms allow two individuals sufficient space to move about with a reasonable amount of luggage. Room service dining permits guests to share courses and bring their own wine and drinks, although the Chutney Grill is also open for meals. What distinguishes this hotel, however, is the reception at the desk. Jennifer is a gem at making guests feel welcome and special. Even the rest of the staff seems to be more aware of how important it is to give a personal touch to guests.

There are a couple of notes that prospective guests may wish to consider. For one, the hotel shuttle shares its van with two other properties in order to consolidate fuel and time. Our major complaint, and one that most properties seem to share, is the lack of safety bar in the bath tub area. To prevent slipping, all hotels should be required to install safety bars, not just for those with disabilities but also for those seeking secure footing in the tub/shower area.

We have stayed at the Doubletree on and off for almost twenty years and are pleased that the staff is keeping up with the times. Check their web site for packages and don't forget those large chocolate chip cookies that will be waiting for you upon arrival.

  • Liked — The personalized attention and upgraded amenities.
  • Disliked — The lack of safety bar in bath area.
  • Stayed September 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank M-man11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Kapolei, Hawaii
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 September 2007

We dropped off our rental auto the night before & free shuttled back to hotel. SFO is a nightmare re sufficent signage & informed personnel at the Info Desk. The rental car desks are accessible only by Air Trans & returning car the night before our flight back home to Hawaii was the best option to save us time & stress.

Staff on property are friendly, rooms are clean, bed is very comfortable, room service meals are delicious & quick. For ease of convenience, we would stay here again.

$15 per night for parking a rental SUV is a lot less than $49 per night in the City.

  • Liked — Location to SFO
  • Disliked — Nothing
  • Stayed September 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank trucks1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 10 August 2007

Stayed for one night between flights.
Very friendly staff.
Nice Room (although a tiny bit dated)
Very Clean and comfortable with good value dining options.
Free shuttle from the airport

  • Stayed July 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank traveltales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
coronado
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 31 July 2007

My family and I spent two nights at this hotel, and I was very pleased. We booked through Priceline, but at checkin I was given exactly the type of room I requested. The room was large and very clean, the beds were comfortable and the service was great. I left the maid a note, asking for extra towels. We not only received the towels but extra toiletries. The breakfast buffet in the cafe is a little pricy at $12 each, but the food was good and the atmosphere was refreshing. The only downside to the hotel that I could find was the $15 parking fee.

  • Stayed July 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nadomom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
caribbean
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 July 2007

We arrived exhausted at the Doubletree after a very long day travelling, and needed rest, comfort and peace and quiet. We got all of that plus great service. The front desk staff couldn't have been more helpful, our room was very clean, the beds were perfectly comfortable (I especially love the duvet covers which are changed for each guest). We ordered room service which was delicious and brought by friendly staff.
We used the convenient shuttle and enjoyed a nice walk on the bay side path. Since it was the weekend, our rate was very reasonable via the hotel website. I highly recommend this hotel.
NB: There is a $15 a day fee for parking in their lot. The lot is very secure, which believe it or not, is something to be considered.

  • Liked — Quiet, cleanliness, views, staff, location, shuttle
  • Disliked — Quite expensive during the week for tourists.
  • Stayed July 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CaribbeanWasabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New England
Level 4 Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 10 July 2007

We booked our stay through an internet site offering great rates. The hotel's service was very aware of that and offered us only the older rooms. Since they did not have a room with two double beds in that category we had to stay in a room with one king bed although we had a confirmed reservation for two adults and two children. A free cod bed was added to allow one child to sleep separately after we complained. There was no room for a second cod. The shuttle service to and from the airport runs roughly every 20-30minutes. A great service that we also used to go to the airport's BART station to go downtown. Sometimes the shuttle bus was full and we had to wait for the next bus. The hotel is very busy and hosts larger groups e.g. for conferences. The free business center (incl. free printouts) is great but only two PCs are available that are often occupied. I would stay there again for a decent hotel at a great price but would probably try another hotel next time if I could find it at a comparable rate.

  • Stayed July 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
1 Thank cs0815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orleans, France
Level 4 Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 8 July 2007

Good shuttle service from the SFO airport. Nothing special at check-in. Romms are pretty dirty, do not look behind the furniture! Nothing
special other than that, typical DoubleTree hotel.

Stayed July 2007
Helpful?
1 Thank ZorglubWaterloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton San Francisco Airport

Property: DoubleTree by Hilton San Francisco Airport
Address: 835 Airport Blvd., Burlingame, CA 94010-1922
Phone Number:
Region: United States > California > Burlingame
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Burlingame
#6 Business Hotel in Burlingame
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton San Francisco Airport 3.5*
Number of rooms: 301
Reservation Options:
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Also Known As:
Doubletree Hotel Burlingame
Doubletree San Francisco Airport
Doubletree Burlingame
Burlingame Doubletree

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