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“Holiday Inn Express, Burlilngame, CA”

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Holiday Inn Express San Francisco Airport South
Ranked #9 of 12 Hotels in Burlingame
Portland, Oregon
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Holiday Inn Express, Burlilngame, CA”
Reviewed 2 July 2014

Very good customer service. Very Clean. Decor is very nice. Location of hotel is okay. When I arrived the checkin was fast. I was greeted. I did not like the location of the business center. Business center was located in the lobby. There was no privacy to conduct business. The computers at the business center were slow. When arriving at my room I was pleasantly surprised with 2 bottles of water for free. I liked the complimentary coffee and tea all day. Free breakfast (moderate quality), free airport shuttle (SFO), free wifi, comfortable bed. If I could change anything about this hotel it would be the location of the the business center and location of the pool. The pool was in the parking lot surrounded by cars. To access the pool a customer would have to exit the front of the building through the lobby and walk a short distance of about 50 feet (approximatley) across the parking lot to get to the pool. Very little privacy.

Room Tip: Get a room on a higher lever to see a better view of the water.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SampsonTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary D, Front Office Manager at Holiday Inn Express San Francisco Airport South, responded to this review, 4 July 2014
Dear SampsonTravel,

On behalf of the entire staff of the newly-renovated Holiday Inn Express San Francisco Airport South, we would like to thank you for allowing us to be a part of your most recent San Francisco trip and for posting a nice review for our hotel. We are very happy to know that we were able to meet your standards and expectations. We will note all your comments and suggestions, we truly appreciate your feedback as this will help us serve our valued guests like you even better. Should you be back to our location, please do not hesitate to call us at 650-347-2381 or email us at reservations@hiesfosouth.com. We hope to see you again very soon!!!

Regards,
Mary
Guest Services Manager
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496 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (102)
Date | Rating
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English first
Boston, Massachusetts
Level Contributor
156 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 2 July 2014

I have stayed here before and they were doing construction. They have finished and it is a much better place. Very clean and nice rooms. The front desk staff very friendly and the breakfast is nice. Shuttles run often to the airport .

Room Tip: Excellent walking or jogging trail right next to the hotel along the bay.
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  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hans V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary D, Front Office Manager at Holiday Inn Express San Francisco Airport South, responded to this review, 4 July 2014
Dear Hans V,

We would like to thank you for your continued patronage before, during and after renovation, and we would like to extend our gratitude to you for posting a review for our property. We are very glad that you liked the outcome of our renovation. We are all very happy with it as well. For any future reservations, please do not hesitate to call us at 650-347-2381 or email us at reservations@hiesfosouth.com and we will be more than glad to assist you. We hope to have the pleasure of serving you again in the future.

Regards,
Mary
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 July 2014

We stayed here during our trip to San Francisco. The hotel was clean and the front desk service was very good. There was a tour bus staying also so the breakfast buffet was crowded and some items out. The bay shore jogging trail was a good place to walk.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zebra5592
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary D, Front Office Manager at Holiday Inn Express San Francisco Airport South, responded to this review, 3 July 2014
Dear zebra5592,

Thank you very much for choosing the newly-renovated Holiday Inn Express San Francisco Airport South and for posting a review. Your comments are very much appreciated. We are glad that you had a good overall stay with us. For any future reservations or if you have any questions, please feel free to call us at 650-347-2381 or email us at reservations@hiesfosouth.com and we will be more than glad to assist you. See you again!!!

Regards,
Mary
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
Level Contributor
76 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 July 2014

I have stayed two night with my family in this quite and pleasent hotel. we had fast check in and relaxed in a nice room after a long flight from Europe. Take a long walk along the bay after or before a nice breakfast with plenty of fruits. Free parking space and helpful staff. Definetly back again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cihat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary D, Front Office Manager at Holiday Inn Express San Francisco Airport South, responded to this review, 2 July 2014
Dear Cihat,

Thank you very much for choosing the newly-renovated Holiday Inn Express San Francisco Airport South and for posting a nice review for our property. Your satisfaction is our indication that we were able to meet your standards and expectations. We are very glad that we were a part of your most recent San Francisco trip and that we were able to make your stay an enjoyable one. Should your travel needs bring you back to the beautiful city of San Francisco, please do not hesitate to call us at 650-347-2381 or email us at reservations@hiesfosouth.com and we will be more than glad to assist you in making any future reservations. We hope to see you again soon!!!

Regards,
Mary
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stuart, Florida
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 June 2014

Clean and convenient hotel close to the San Francisco airport. Nice view of the Bay is a nice feature, but drives the cost up. I would stay there again as a convenient way to catch an early flight from SFO. Shuttle service to the airport.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gjdiggins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary D, Front Office Manager at Holiday Inn Express San Francisco Airport South, responded to this review, 1 July 2014
Dear gjdiggins,

We would like to take this opportunity to extend our gratitude to you for choosing us and for posting a nice review for our hotel. Your comments proves that we were able to meet your standards and expectations, we are happy to hear this from our guests. It is always our priority to make your stay a relaxing and comfortable one. Should you be back to our location, please feel free to call us at 650-347-2381 or email us at reservations@hiesfosouth.com. We hope to see you again soon!!!

Regards,
Mary
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gaithersburg, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 June 2014

The front desk attendants were very courteous and cheerful, and they made me feel very welcome right away. The room was spacioius, clean, and offered a great view of San Fransico Bay and the airport runways. The hotel is right on the Bay Shore Trail and it was easy to get in a morning walk before work started, and an evening walk before calling it a day. There was always hot coffee and tea, and plenty of fresh fruit and cookies to snack on at most hours of the day. The breakfast selections were very good and I was very happy to find instant oatmeal and lowfat yogurt each morning. There is also a very good restaurant in front of the hotel. I'll definately be booking at this hotel the next time I'm in Burlingame.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary D, Front Office Manager at Holiday Inn Express San Francisco Airport South, responded to this review, 1 July 2014
Dear Daniel C,

Thank you very much for staying with us and for posting a nice review for our hotel. Our staff's main priority is our guest's comfort and satisfaction and we are very happy that we were able to make your stay a relaxing and comfortable one. Your comments are very much appreciated and we will surely pass this along to our staff. Please do not hesitate to call us at 650-347-2381 or email us at reservations@hiesfosouth.com should you need any assistance in making any future reservations. We hope to have the pleasure of serving you once again in the future.

Regards,
Mary
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lowell, Massachusetts
Level Contributor
38 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 26 June 2014

This place ticked all the boxes I expect in a Holiday Inn experience. Quick and efficient check-in, spacious room, comfortable beds, clean bathroom with nice amenities (Bath and Body Works' soap) and a hot shower! The hotel is located about 10-15 minutes away from the airport, which can be much more during rush hour of course. The breakfast was pretty standard (including the typical Holiday Inn scrambled eggs, which tastes like foam) - I can say that it wasn't too crowded; there was ample seating room.

My only negative was that the carpet in the hallway and the room looked dull and worn out. It probably needs to be replaced or at the very least needs a good scrub given all the stains. But if you're the type that doesn't look down while walking, you are probably okay!
Overall I recommend staying here for a one-nighter!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Frantix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary D, Front Office Manager at Holiday Inn Express San Francisco Airport South, responded to this review, 1 July 2014
Dear Frantix,

On behalf of the entire staff of the Holiday Inn Express San Francisco Airport South, we would like to thank you for staying with us and for posting a good review for our hotel. We are happy to hear that you had a wonderful stay with us and that our amenities were able to meet your standards. Our hotel has just recently finished renovation, this includes all the guest rooms, public areas, carpet, wall paper, etc. We will surely check and bring the carpet issue to our housekeeping supervisor's attention. Your feedback will help us serve you even better. Please do not hesitate to call us at 65-347-2381 or email us at reservations@hiesfosouth.com should you need to make any future reservations. We hope to see you again soon!!!

Regards,
Mary
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express San Francisco Airport South

Property: Holiday Inn Express San Francisco Airport South
Address: 1250 Bayshore Hwy, Burlingame, CA 94010-1805
Phone Number:
Region: United States > California > Burlingame
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Burlingame
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Express San Francisco Airport South 3*
Number of rooms: 146
Official Description (provided by the hotel):
The Holiday Inn Express Hotel San Francisco Airport South, a San Francisco Airport hotel, is centrally located to all the Bay area attractions in beautiful Burlingame, CA. It is just a short ride from our hotel to The Golden Gate Bridge, China Town, and Fisherman's Wharf. The hotel features views of the San Francisco Bay and double-paned windows for a quiet stay. Find complete relaxation at this intimate hotel with just the right location, services and amenities to suit the most discriminating client. The hotel offers 146 spacious guest rooms and suites. Begin each day with our deluxe Hot Express Start Breakfast at this contemporary hotel located just 5 minutes from the airport. Enjoy our outdoor pool, fitness center, 24-hour business center, free wireless high-speed Internet access, microwaves & refrigerators in each guest room, complimentary parking, and complimentary 24-hour shuttle service to and from San Francisco International Airport. Ask about one of our special packages like our Park, Stay, & Go Package. Don't forget to try Max's Bar and Grill adjacent to the hotel, a Bay Area favorite. Our professional staff is courteous, friendly, attentive and committed to making your stay fun, comfortable and memorable with first-class quality accommodations and legendary service to exceed your expectations. ... more   less 
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Also Known As:
Holiday Inn Express San Francisco Airport South Hotel Burlingame
Holiday Inn Express Burlingame
Holiday Inn Burlingame

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