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“The Getaway”

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The Sunburst Calistoga
Ranked #5 of 15 Hotels in Calistoga
Certificate of Excellence
Tracy, California
2 reviews
“The Getaway”
Reviewed 31 December 2013

I am a true fan of the Sunburst Calistoga Hotel. The room was very clean and very spacious. The soap and lotion dispensers were filled with quality products (peppermint scented). OMG! The jacuzzi was great and very relaxing. Nevertheless my husband and I will stay again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rwlondon3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey K, General Manager at The Sunburst Calistoga, responded to this review, 1 January 2014
Dear rwlondon3,

Thank you for staying with us at The Sunburst Calistoga and for sharing your great review of our hotel! I'm delighted to know you enjoyed your stay in our newly remodeled guest rooms, including our Gilchrist & Soames bathroom amenities and relaxing in the large-covered Jacuzzi! We look forward to welcoming you back to the hotel for your next visit in Calistoga!

Happy New Year & Warm Regards,

Casey Klein
General Manager
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555 reviews from our community

Traveller rating
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    66
    23
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See reviews for
123
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27
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
San Francisco
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 31 December 2013 via mobile

We have been coming here for 20 years. It is a low key, quiet place for relaxing with a great pool. We were glad to see that the pool has been improved and the grounds are still quiet. Irene at the front desk is so accommodating and the included breakfast was great.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Divesnorkel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey K, General Manager at The Sunburst Calistoga, responded to this review, 31 December 2013
Dear Divesnorkel,

Thank you for choosing The Sunburst Calistoga for your preferred accommodations and for sharing your wonderful review of our hotel! I'm pleased to know you enjoyed the thorough remodel of the guest rooms, including our two mineral water pools and Jacuzzi! I will be sure to share your comments with Irene and our staff and we look forward to seeing you for your next visit with us!

Happy New Year & Warm Regards,

Casey Klein
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palo Alto, California
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 December 2013

Coffee better than in Starbucks and available 24/7 in the lobby.
Room is clean,fresh and roomy. Cons- Light coming at night through windows. Otherwise no complains. Irene, the front desk receptionist was very helpful and responsive, she made us feel at home.

Room Tip: Ask for room close to pool
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ukraine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey K, General Manager at The Sunburst Calistoga, responded to this review, 30 December 2013
Dear ukraine,

Thank you for sharing your guest experience with us at The Sunburst Calistoga and I'm pleased to know you enjoyed our newly remodeled guest rooms. I apologize for the light shining into your guest room at night and I will work with my team to find a solution to inhibit the light from seeping through the shutters. I'll be sure to pass along your great comments to our staff and Irene in particular. We look forward to seeing you again at The Sunburst Calistoga!

Warm Regards,

Casey Klein
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakland, California
Level Contributor
15 reviews
4 hotel reviews
Reviewed 27 December 2013

We found The Sunburst Hotel in Calistoga through a Living Social deal and were going up anyway, so gave it a try. The hotel is newly renovated and really nice. it's a bit up the road on Lincoln with easy parking and access. We arrived to friendly staff, spent a happy hour or two in the jacuzzi and pool, then had a nice dinner in town. The bed was really comfortable and the plush robes they brought us were great! (I wanted one!!) The next morning's breakfast (good pastries, hard boiled eggs, toast, cereal, yogurt) was convenient and nice. I'd stay here again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ellen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey K, General Manager at The Sunburst Calistoga, responded to this review, 28 December 2013
Dear Ellen G,

Thank you for taking the time to share your guest experience at The Sunburst Calistoga and I'm delighted to hear you enjoyed your stay and our newly remodeled guest rooms. I will be sure to share your fantastic comments with our staff as we are always striving to deliver superb customer service and enhance your guest experience. We look forward to seeing you again at The Sunburst Calistoga.

Warm Regards,

Casey Klein
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mountain View, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 24 December 2013

Stayed for 2 nights right before Christmas. Very welcoming staff, super clean room and public areas. Just remodeled, the room looked very modern. Breakfast was excellent. Enjoyed the pool area as well. Highly recommend!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelerfromca2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey K, General Manager at The Sunburst Calistoga, responded to this review, 24 December 2013
Dear travelerfromca2013,

Thank you for your sharing your fantastic guest experience at The Sunburst Calistoga and I'm delighted to hear you enjoyed your stay with us! I will share your great comments with my team and it will be our pleasure to welcome you back for a future stay with us!

Warm Regards & Happy Holidays,

Casey Klein
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redding, California
1 review
Reviewed 21 December 2013

Spotless property with wonderful customer service. I loved the modern furnishings, bright colors complimented with the crisp white linens and chairs. The mineral spa and pools were very relaxing heated to the perfect temperature. I will definitely book this hotel again.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CharleyJ55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey K, General Manager at The Sunburst Calistoga, responded to this review, 23 December 2013
Dear CharleyJ55,

Thank you for your wonderful review of The Sunburst Calistoga and I'm pleased to hear you enjoyed our newly remodeled guest rooms and mineral pools. I will share your great comments with our Guest Service Hosts as we strive to deliver superb customer service. We look forward to seeing you at The Sunburst Calistoga for your next stay with us!

Warm Regards,

Casey Klein
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 19 December 2013

We used to stay at Calistoga Village Inn and Spa..We noticed that they were closed for remodeling. We were excited to see the Sunburst Calistoga's opening! We stayed here for two nights recently. We love the mineral pools and it was very nice to see the rooms and the pools cleaned, remodeled, and fresh..Hope the sauna room will be done in the near future.. The breakfast is much better than before and the rooms provide much more comfort. We enjoyed our stay very much and relaxed as well as enjoying winery visits in Calistoga and St. Helena. The staff were also helpful and polite..

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aegean5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey K, General Manager at The Sunburst Calistoga, responded to this review, 20 December 2013
Dear dissatisfied791,

Thank you for your loyalty as a return guest to The Sunburst Calistoga, formerly Calistoga Village Inn & Spa. I'm delighted to know you enjoyed your stay with us in our newly remodeled guest rooms and our naturally heated mineral water pools and Jacuzzi. We always continue to strive to improve and enhance your guest experience and we look forward to your next stay with us!

Warm Regards,

Casey Klein
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Sunburst Calistoga

Property: The Sunburst Calistoga
Address: 1880 Lincoln Ave, Calistoga, CA 94515-1115
Phone Number:
Region: United States > California > Napa Valley > Calistoga
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Calistoga
#9 Family Hotel in Calistoga
#11 Romantic Hotel in Calistoga
Price Range (Based on Average Rates): £££
Hotel Class:2.5 star — The Sunburst Calistoga 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
This freshly renovated boutique hotel provides the perfect accommodations for your Napa Valley getaway. Located at the beginning of the world-famous Silverado Trail, each clean retro-modern guest room offers a flat-screen TV, compact refrigerator with minibar snacks, single-serve gourmet coffee machine, and complimentary Wi-Fi. After a leisurely bike ride to one of the dozens of nearby vineyards, soak up the sun and relax in our three on-site hot spring mineral water pools, perhaps with a glass of wine from one of the bottles you purchased along during the day. For breakfast, feel like a local at the Calistoga Roastery (best breakfast sandwiches in town) with an espresso across the street at El Ray. As the sun climbs high, hike or bike the adjacent Oat Hill Mine Trail where breathtaking views of the Valley are around every corner. Then, pamper yourself at one of Calistoga's numerous renowned spas where mud-baths have been the norm for 100 years. Later in the day sip Napa Valley's famous wine in our backyard or at any of the local wineries in town - most are easily within walking distance or via Calistoga's growing bike path. Most guests simply love the scenic 8-minute stroll into the heart of town where you can enjoy restaurants, shopping, local museums, art galleries, and more. And at any time of day, visit the lobby for recommendations from our knowledgeable hosts that will make your experience a memorable one. The hotel is located just 40 scenic minutes north of the City of Napa and 75 scenic miles from San Francisco. ... more   less 
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Also Known As:
Calistoga Village Hotel Calistoga
Calistoga Village Inn And Spa
Calistoga Village Resort

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