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“comfort” 5 of 5 bubbles
Review of BEST WESTERN PLUS Stevenson Manor

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BEST WESTERN PLUS Stevenson Manor
Ranked #8 of 15 Hotels in Calistoga
Certificate of Excellence
Larkspur, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“comfort”
5 of 5 bubbles Reviewed 3 December 2013

Excellent hotel on the edge of Calistoga. Friendly staff and warm atmosphere. I sleep well here. Good value to stay here and then run into town for spa and massage. When they are full they've found me a nice place to stay nearby.

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank JDSheppard99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review, 4 December 2013
Thank you for your kind words regarding your stay with us. We hope to see you again, soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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665 reviews from our community

Traveller rating
    363
    234
    44
    16
    8
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
San Lorenzo, United States
1 review
5 of 5 bubbles Reviewed 2 December 2013

Enjoy our one night stay. Room and bathroom was clean and the entire hotel. Staff was friendly. Easy to find and tons of parking. Looking forward to returning. Nice having it close to the shops, restaurants and wineries. Will recommend to family and friends. Will stay here again without a doubt.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Angela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review, 4 December 2013
Thank you for your review. I appreciate your time in writing it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 1 December 2013

We stayed here for 3 nights as part of a 2 week trip to California. Our bedroom was large, comfortable and very clean. A buffet breakfast was included in the price and was more than adequate with plenty of choice (pancakes, eggs, bacon, bagels, toast, porridge, fresh coffee and juice) and served by a delightful member of staff. The hotel is a 5 minute walk into Calistoga which suited us perfectly and it has a warm swimming pool and hot tub at the hotel if you don't want to go very far. The receptionist was a bit frosty when we first arrived but apart from that I really couldn't fault this hotel and for the price we paid it was excellent value for money.

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jerichochick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review, 2 December 2013
Thank you for your review. I'm sorry that your reception was not as warm and friendly as it should of been . The associate has been coached regarding this.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 15 November 2013

This little gem of a retreat was within walking distance of downtown Calistoga. The staff was friendly, courteous, and possessed knowledge of interests in the vicinity. My check-in experience was a breeze and the front desk manager called me shortly after I arrived in my room just to make sure I had every thing I needed. Check-out was just as efficient and painless. The continental breakfast was plentiful, hot, and tasty. The next time I travel to Napa I will definitely stay at this establishment

Room Tip: Room on bottom near pool was sunny, quiet, and private
See more room tips
  • Stayed November 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jenny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review, 22 November 2013
Thank you for your kind words. Your review was shared with the staff and very much appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Iron station
Level Contributor
5 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 13 November 2013

Was hotel 3 of 3 during our trip, but this was thought to be the best by my wife and I. Everything was crisp and clean when we arrived. Hotel is very nice and easy to find everything you need there (office, breakfast, your room, etc). Breakfast was good. Bathroom layout was superior.
Staff was average, however, and I did not get to use pool or hot tub so can't rate that. Calistoga is somewhat far away from most wineries - we took the vine bus that connected us to a wine tour that was great. But on the way back we missed the bus and had to take a $65 taxi ride back to hotel.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Bristol1514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review, 14 November 2013
My apologies that the staff did not exceed your expectations. I have shared your comments at the staff morning meeting and have reiterated the importance of making our guests feel welcome and special.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Honolulu, Hawaii
Level Contributor
153 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
5 of 5 bubbles Reviewed 9 November 2013

This got to be one of the best values in all of Napa Valley. Attractive from the outside, white, Spanishi, lovely. All-American comfortable inside. Pleasant reception. Albino, the front man, will even take your luggage up to the second floor. A pleasure walking into their big, air-conditioned and well-appointed rooms. Even a fully equipped kitchenette with wine glasses. Big flat TV with special colorful remote in an apparently frequently cleaned special glove “Fresh remote.” A first. Some have balconies with some furniture to enjoy sunset cocktails (that means superb, affordably-priced local wines,) and light dinners (hot and cold from a great neighborhood store) Cal Market. Sparklingly clean bathroom with lots of international toiletries. Oh, and a great breakfast buffet, on the house. Very good selection with great ladies always refilling empty containers. And close to hundreds of Wine Tasting wineries in the neighborhood. Cheers.

If you don’t have a Best Western membership card, the very capable General Manager, Tammie Quinn, will happily establish one for you.

One of the best hotel values around.

Room Tip: Try to get one facing the back with a balcony.
See more room tips
  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank GCHHawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review, 14 November 2013
Thank you for your time in writing the review. It is most appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MIlwaukee, United States
1 review
5 of 5 bubbles Reviewed 3 November 2013

Lovely small boutique type hotel. Quiet, very clean. Great jump off point to everything in the Napa valley. Great staff. Have stayed here many many times. Took friends this time and they also loved it.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Janice M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review, 5 November 2013
Thank you for your kind words. I am pleased that we continue to host your stay while in the Napa Valley.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Stevenson Manor

Property: BEST WESTERN PLUS Stevenson Manor
Address: 1830 Lincoln Ave, Calistoga, CA 94515-1115
Phone Number:
Region: United States > California > Napa Valley > Calistoga
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Calistoga
#4 Romantic Hotel in Calistoga
#7 Business Hotel in Calistoga
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — BEST WESTERN PLUS Stevenson Manor 2.5*
Number of rooms: 34
Official Description (provided by the hotel):
Now through August the hotel's central courtyard is closed for renovations. We are expanding the breakfast room and lobby, plus adding an elevator. It will be noisy and messy Monday - Friday from 9 AM-5 PM. Best Western PLUS Stevenson Manor offers guest-focused, Calistoga lodging. Discover wine country relaxation in our 34 Calistoga guestrooms outfitted with boutique-style hotel services, features, and amenities. Select from a variety of Calistoga vacation packages to experience one of the best Calistoga, California getaways. ... more   less 
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Also Known As:
Best Western Plus Stevenson Manor Hotel Calistoga
Best Western Calistoga
Stevenson Manor Hotel

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