This hotel was in an excellent location within walking distance to Calistoga. However, the new renovated rooms were average at best. The shower was poor plumbing with limited water pressure and a broken nozzle that basically shot in every direction. The mattress on the bed was so uncomfortable we stayed awake the majority of the night trying to find a comfortable sleeping position without feeling the springs from the mattress. The hotel was almost empty and we were placed in a room under another occupied room, the walls were so thin we could hear their entire conversations and their loud noises at 4:30 in the morning. To top it all off, they turned the hot water off and notified us by placing a typed paper on the bathroom mirror while we were out for the day. So unprofessional and such a horrible experience. Needless to say we checked out early to find a more comfortable option with running hot water.
- Official Description (provided by the hotel):
- Best Western PLUS Stevenson Manor offers guest-focused, Calistoga lodging. Discover wine country relaxation in our 34 Calistoga guestrooms. ... more less
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- Also Known As:
- Best Western Plus Stevenson Manor Hotel Calistoga
- Best Western Calistoga
- Stevenson Manor Hotel