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“Dated Hotel, Awesome Staff!!”

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Central Inn & Suites
Ranked #8 of 10 Hotels in Camarillo
Reviewed 4 December 2013 via mobile

Hotel was very dated, bed linens not real clean, room furniture was straight from 70's.

The hotel staff was extremely accommodating, friendly and willing to assist. I only rated the hotel 3 stars because of the staff.

The restaurant next to hotel, less than 200 feet from front door had good food and great service, under new ownership, can't remember it's name.

Stayed: December 2013, travelled on business
Thank TSZB69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singh K, Front Office Manager at Central Inn & Suites, responded to this reviewResponded 7 December 2013

Hello TSZB69,

Thank you for taking the time to give us a review, all your feedback is appreciated. We are glad to hear that our staff provided you with great customer service, and that they made you feel welcomed in our property. We hope that they have given you a reason to choose us for your future lodging needs.

Sincerely,
Front Office Manager

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82 - 88 of 155 reviews

Reviewed 4 September 2013

Several girlfriends from high school all decided to get away for the Labor Day weekend. The hotel seems to be newly remodeled, I have not a single complaint. From Check in to Check out everything went so smoothly.

I even forgot a dress and the receptionist Michelle had it UPS mailed to me (of course I covered my charges to deliver).

Great place for an easy stay.

  • Stayed: August 2013, travelled with friends
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Thank kitracy86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2013

Really disappointed. For a Holiday Inn, I expected better. At check-in, the 2 staff members at the front desk were not exactly friendly. The room was clean enough, though dated. The mini-fridge in the room didn't work.
Although right off the freeway, we didn't hear any traffic noise as our room faced the opposite side. The room was spacious. As expected in most hotels, there weren't enough towels in the room. One of the towels we didn't use as there was mascara on it.
Will not stay there again, and definitely not worth the money.

  • Stayed: August 2013, travelled with family
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1  Thank ourspiritwings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Central Inn & Suites, responded to this reviewResponded 30 August 2013

Dear ourspiritwings,

Thank you for taking the time to write us a review regarding your recent stay with us. I truly apologize for the not up to par experience you had during you stay with us. Your comments about the room amenities and the room conditions have been documented and we are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Janice A
Case Manager
IHGCare

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Reviewed 11 August 2013

I stay at a lot of Holiday Inn properties and this one does not live up to the brand. Appears to be an older hotel probably converted to a Holiday Inn Express. Breakfast room was on 2nd floor, old meeting room. I usually enjoy the breakfast but they did not serve either bacon or sausage, said they had gravy instead and gave me an attitude when I asked. I then went to get the cinnamon rolls they are known for and they were cold. Needless to say a little disappointing.

The room was OK, but some stains. TV had varied volume and was hard to see in some parts of room. Bathroom very small, door almost hit toilet.

Would just expect more for the price.

Room Tip: Stay away from freeway
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  • Stayed: August 2013, travelled with family
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Thank Dan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Central Inn & Suites, responded to this reviewResponded 27 August 2013

Dear Dan E,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding our property being dated, the breakfast experience and the room amenities. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare

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Reviewed 6 August 2013

We were very impressed upon checking in the hotel. The front desk were very welcoming and we were presented with water and granola bars for being a Priority member. The room was clean and quiet. The furnishings were updated and the room also had a balcony. There weren't any chairs on the balcony but it was still a nice little bonus. The room also had a microwave, refrigerator, and coffee maker. Hot coffee and water was also available in the lobby. The breakfast was very nice with an array of cereals, breads, cinnamon rolls, yogurt, oatmeal, juices, pancakes (love the pancake making machine), eggs, and biscuits and gravy. We always feel safe staying at Holiday Inn, they are consistently clean, quiet, and a good value.
The hotel is located closed to the Camarillo Premium Outlets and Oxnard.

Room Tip: We were on the 2nd floor and that is the same floor as the breakfast room which was just a nice walk...
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  • Stayed: August 2013, travelled with family
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Thank Janie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2013

Room was quiet. As Platinum member, upgraded to King Suite. Room was the furthest end room on 3rd floor facing out away from highway 101 so we had no problem with noise. we did run the air conditioner on low fan just to circulate air and drown out any potential noise, but one night we turned it off and was fine. King bed was VERY comfortable. Room had sofa but all of the furnishings were dated but clean. We were looking for clean hotel with free breakfast and this was it. Only issue was bathroom was really sized for one person. The bathroom door opens right up into toilet and made it difficult to move around in the bathroom and exit/enter. Checkin and checkout was smooth. Breakfast is served on second floor, across from elevator. Hotel parking lot was full each night but breakfast area handled crowd and was well stocked and food was typical of HIE which means good variety and tasty. Opened at 6am which was nice. Location was directly off 101 so very convenient.

Room Tip: Recommend requesting room not facing highway and stay away from 2nd floor around elevator as high tr...
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  • Stayed: July 2013, travelled with family
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Thank 1Steelers1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2013

This is a standard Holiday Inn Express, so if you've stayed at one before, this will be about the same. However, this hotel has a few drawbacks. Chief among them is the freeway noise. It is RIGHT next to the heavily traveled 101 freeway and despite what others say, you CAN hear it through the sliding glass patio doors. It's muffled, but still there. Ask for a room on the non-freeway side. Also, there is a small balcony but because the freeway noise is SO loud, even if there were chairs there, you would not be sitting there for any length of time - it's that annoying. Plus the balcony is pretty narrow anyway. The bathroom is small in comparison to the room which had a king bed and sofa w/ desk. I didn't understand what one reviewer had observed earlier about the bathroom door, but immediately understood once I got into the room. The bathroom door opens INTO the bathroom and when fully opened completely blocks the sink. There is no way to use the bathroom without always closing the door. Who thought that was a good idea? And the bathroom door almost touches the toilet as you open it - it's that small. They do have a good sized fridge - larger than the normal hotel mini fridge and also a microwave. They have Bath and Body Works toiletries - which was a nice touch for a semi-budget hotel. The sheets were really small and had seen better days (too thin). The room was clean though. The breakfast was average - they, like the Hampton Hotel chain, insist on powdered scrambled eggs. Yuk. But they do have a variety: cereal, yogurt, whole fruit, hard boiled eggs, sausage, juices, coffee and the cinnamon rolls they are known for. They have complimentary coffee, cookies and newspapers. One restaurant next door (The Sportsman - didn't go there) and a gas station - otherwise you need to go two exits up the 101 to get to any other services. While this was an okay hotel, I will probably go back to the Courtyard by Marriott on the other side of Camarillo next time I come, where I usually stay. Better hotel property for the same rate.

Room Tip: Ask for the non-freeway side.
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  • Stayed: June 2013, travelled on business
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Thank TKD1BB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Central Inn & Suites, responded to this reviewResponded 13 July 2013

Dear TKD1BB,

Thank you for your recent stay with us and reviewing our property. Please allow me to apologize for the inconvenience and negative impression you may have had over the noise from the freeway and with the bathroom door. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show you how great our hotel is. Thank you for staying with us and we all hope to have an opportunity to serve you again.

Sincerely,

Karen G.
Case Manager
IHGCare

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Additional Information about Central Inn & Suites

Address: 4444 Central Ave, Camarillo, CA 93010-8305 (Formerly Holiday Inn Express Camarillo)
Region: United States > California > Camarillo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 10 Hotels in Camarillo
Price Range: £67 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Central Inn & Suites 2*
Number of rooms: 105
Official Description (provided by the hotel):
Welcome to the Central Inn & Suites Camarillo in the heart of the Ventura County.Conveniently located off Hwy 101 halfway between Los Angeles and Santa Barbara. Our hotel is minutes from Camarillo Premium Outlets, Naval Base Ventura County, the City of Oxnard and California State University Channel Islands. Indulge in our comfortably appointed non-smoking accommodations featuring the New Stay Smart Bedding Collection, the Guest Rated # 1 shower head by Kohler and upgraded Simply Smart bathroom amenities. Our Complimentary Express Start Buffet Breakfast features our signature Cinnamon Rolls and fresh fruit grown in Camarillo. Business travelers will appreciate being able to catch up on work in our business center or from your room with our wireless high-speed Internet access. Come stay with the Central Inn & Suites Camarillo, where our excellent hospitality, comfortable guest rooms and exceptional value blend perfectly for a memorable hotel experience.Businesses near hotel: Camarillo Airport, TriCal, Lockheed Martin, Seminis, Imation Corp, Semtech, Haas Automation Attractions near hotel: Camarillo Premium Outlets, Public Beaches, Camarillo Ranch House, Ronald Reagan Presidential Library. ... more   less 
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Also Known As:
Holiday Inn Express Camarillo Hotel Camarillo
Holiday Inn Camarillo
Camarillo Holiday Inn Express

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