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“Mediocre”

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Central Inn & Suites
Ranked #8 of 10 Hotels in Camarillo
Level Contributor
40 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Mediocre”
3 of 5 bubbles Reviewed 21 May 2014 via mobile

This place seems decently busy (read: steady revenue), but it's pretty grubby and careworn (meaning: they might want to use some of that money to remodel). Pretty much everything needs a facelift or at least a deep cleaning.

Unfortunately, some of the front desk staff couldn't have cared less about their jobs.

Pretty ho-hum all around and not the quality I usually get from an HI.

Stayed May 2014, travelled on business
Helpful?
Thank Ifurita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Central Inn & Suites, responded to this review, 6 June 2014
Dear Ifurita,

Thank you for your review of your stay. We are sorry you did not find our hotel to your liking.

All of our reviews are evaluated by management, and your review is no exception. We strive to provide the best guest experience possible, and may use some of the feedback you’ve provided to further improve our service. The front desk team is working hard to correct the issues you had.

Once again, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope your future travel plans will continue to include IHG.

Regards,

Brenda J.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

155 reviews from our community

Traveller rating
    28
    42
    43
    25
    17
See reviews for
59
37
6
42
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Los Angeles, California
Level Contributor
62 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 21 May 2014

The hotel is located close to the freeway so it has easy access. The room was ok, clean, as well as the bathroom. It was surprisingly quiet for a good night's sleep. Has a big parking lot, free wifi and a nice balcony in our room. It is a good choice for an overnight stay in Camarillo.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaytePrida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singh K, Front Office Manager at Central Inn & Suites, responded to this review, 28 May 2014
Hello Mrs.Prida,

Thank you for the good review, we appreciate your feedback and I am gald to hear you had a good night's rest. We hope to see you back in Camarillo soon!

Sincerely,
Diana Mendez
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newport Beach, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 16 May 2014

This property is freeway close for easy-off and on to highway 101. My rate was around $100/nite excluding tax, and included plenty of free parking, free high-speed internet, complimentary buffet breakfast (scrambled eggs, sausages, pancakes, muffins, etc.). There is a gas station conveniently located next door. The staff was genuinely friendly and helpful. My room seemed larger than the standard size, the king bed was comfortable, and the shower had good water pressure and drained freely. The rooms located on the side of the hotel away from the freeway are quieter and should be requested when you make your reservation. This would be an adequate and economical choice for an overnight stay.

Room Tip: select a room not facing the freeway
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dennis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunnyvale, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 17 April 2014

Stayed overnight here on our way up the coast on PCH. The hotel was quiet, the staff were very nice & provided snacks upon check-in. The room & bathroom were also clean. The only downside was the beds; they were *very* firm for our liking and firmer than most hotels we have used in the past. There are limited power outlets in the room, so this could be a problem for extended stays, so you may want to bring a small power strip.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singh K, Front Office Manager at Central Inn & Suites, responded to this review, 23 April 2014
Dear Valued Guest,

Thank you for taking the time to post such great comments about our front desk staff, and housekeeping department. We appreciate you letting us know about the lack of power outlets and your thoughts on our beds, as the feedback that you provided will be taken into consideration upon renovations this coming year.

We look forward to having the opportunity to serve you again in the near future.

Many thanks,
Diana Mendez
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Marcos, CA
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 8 April 2014 via mobile

Not bad. Heated pool, large rooms, very comfy, great free breakfast, nice TV, beds COMFY, balcony was cool. Kitchenette was convenient. Quiet at night. Close to outlets. Will stay again if team plays here again.

Stayed April 2014, travelled with family
Helpful?
1 Thank Gloria L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 1 March 2014 via mobile

There was nothing bad about this hotel but nothing "great" either. "Fitness center" was a treadmill and exercise bike. There is a restaurant next door which had okay food. Rooms were a little noisy but would stay again.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pete D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singh K, Front Office Manager at Central Inn & Suites, responded to this review, 4 March 2014
Hello Mr. Peter,

Thank you for your pleasant review, we greatly appreciate your business and value your feedback. We hope that during your next visit we exceed your expectations, and keep as a loyal Holiday Inn Express guest.

Sincerely,
Diana Mendez
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 29 December 2013

Nice HIE,clean, comfy, spacious. Great bed.
Would have given 4 stars but for multiple negative interactions with front desk personnel including running our CC for wrong room at check-in, then charging our CC instead of prepaid CC at check out- and being unapologetic and snarky about it.
Otherwise a comfy stay.

Room Tip: Hotel is right near highway, ask for room away from highway.
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank barrhalevi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singh K, Front Office Manager at Central Inn & Suites, responded to this review, 2 January 2014
Dear Barrhalevi,

Thank you for choosing our hotel for you lodging needs during your trip to Camarillo. I would like to sincerely apologize for the treatment you received from our staff during your stay. We strive to provide the highest level of service for all of our guests, and a I am truly sorry for the inconvenience you encountered. Please be assure that all front desk agents will be re-trained on the proper procedures to follow when handling guest credit cards to prevent this type of incident in the future.

Once again, thank you and hope to see you back at the Holiday Inn Express.

Sincerely,
Diana Mendez
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Central Inn & Suites

Property: Central Inn & Suites
Address: 4444 Central Ave, Camarillo, CA 93010-8305 (Formerly Holiday Inn Express Camarillo)
Region: United States > California > Camarillo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 10 Hotels in Camarillo
Price Range (Based on Average Rates): £
Hotel Class:2 star — Central Inn & Suites 2*
Number of rooms: 105
Official Description (provided by the hotel):
Welcome to the Central Inn & Suites Camarillo in the heart of the Ventura County.Conveniently located off Hwy 101 halfway between Los Angeles and Santa Barbara. Our hotel is minutes from Camarillo Premium Outlets, Naval Base Ventura County, the City of Oxnard and California State University Channel Islands. Indulge in our comfortably appointed non-smoking accommodations featuring the New Stay Smart Bedding Collection, the Guest Rated # 1 shower head by Kohler and upgraded Simply Smart bathroom amenities. Our Complimentary Express Start Buffet Breakfast features our signature Cinnamon Rolls and fresh fruit grown in Camarillo. Business travelers will appreciate being able to catch up on work in our business center or from your room with our wireless high-speed Internet access. Come stay with the Central Inn & Suites Camarillo, where our excellent hospitality, comfortable guest rooms and exceptional value blend perfectly for a memorable hotel experience.Businesses near hotel: Camarillo Airport, TriCal, Lockheed Martin, Seminis, Imation Corp, Semtech, Haas Automation Attractions near hotel: Camarillo Premium Outlets, Public Beaches, Camarillo Ranch House, Ronald Reagan Presidential Library. ... more   less 
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Also Known As:
Holiday Inn Express Camarillo Hotel Camarillo
Holiday Inn Camarillo
Camarillo Holiday Inn Express

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