The main feature of this hotel is management’s attitude towards pleasing its guests, something visible in signs all over the hotel and nice touches like a lemon-scented fountain with ice water in the lobby. The hotel’s location is very convenient off the freeway, while its physical arrangements are superb: spacious public areas and comfortable, fully equipped rooms complete with fridge, microwave, coffee maker, comfortable desk. Management not only avoids gouging guests with irritating “fees,” (such as the ridiculous “parking fee” as if you are a townie using a hotel’s parking lot to go shopping in town) but also offers not only a free rich hot breakfast buffet but also, surprise, a free evening reception. The hotel does not accept pets, so your room is free from animal-borne diseases and you are not awakened by barking at night. Finally the staff spared no effort to satisfy our room preferences and did so with gracious courtesy. Well, no one’s perfect and here are a few pointers management could consider to further increase the exceptional quality of this hotel: the hotel needs an Entrance sign at the junction of Daily Drive and the driveway between two fast food restaurants near the convenient Mobil station; without it one has difficulty finding the hotel entrance the first time. The nice flat screen TV offers HBO but neither many channels nor a Guide channel that would let you know which programs are on and scheduled. The room’s attractive table lamps are equipped with cheap switches which often malfunction; it was impossible to turn off the lamp on the desk and we had to pull the plug out of the wall. The bathroom vanity was not spacious and a single switch controlled both the light and the exhaust fan, thus the noisy fan had to be on even if it was not needed. The tub's bottom is mirror-smooth and can cause slipping, something that may result in serious injury. At least there is a handle one can hold on. The welcome free Wi-Fi service’s signal was too weak to enable Internet access, at least not on the top floor. The vending machine does not accept cash and requires the use of a credit card. But how can guests give their precious credit card information to a crude machine that neither issues a receipt nor gives information about its owner? Because my wife was dying of thirst, I reluctantly used my card and now I’m checking my card’s activity twice a day to stop possible fraudulent use. Last, although we stayed two nights, housekeeping did not service our room (i. e., making the beds, restocking towels, disposing of trash, cleaning the bathroom and restocking toiletries). Well, everyone goofs once in a while, but I thought that such a well-managed hotel would have a system in place to prevent such a glaring omission. But, in an era of greedy and substandard hotel practices, staying at this hotel was overall a very pleasant experience and we plan to stay there again on our next visit to Ventura County.
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- Also Known As:
- Hampton Inn & Suites Camarillo Hotel Camarillo
- Hampton Inn And Suites Camarillo
- Hampton Inn Camarillo
- Camarillo Hampton Inn
- Hampton Inn Hotel Camarillo