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“Needs a Bit of Cleaning and Updating”
Review of Campbell Inn

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Campbell Inn
Ranked #8 of 9 Hotels in Campbell
Reviewed 28 December 2012

Staff was pleasant enough, and we appreciated the free shuttle to and from the airport, but we're probably not going to be staying here again--even though we do plan to come to the San Jose area once or twice a year. We'll be looking for a place that has cleaner carpeting and some furnishings that look like they were added after the 1980's. The TV was a small old CRT model with defective audio in a humongous cabinet. Flat screens are getting cheaper by the day. That should be their first upgrade for all rooms. Everything else worked OK, and it was surprisingly sound-proofed, considering its location right next to an interstate. Breakfast was above average in quantity and average in quality. Nice to have onsite, though.

  • Stayed: November 2012, travelled as a couple
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1  Thank SueNoel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 27 November 2012

I would like to talk about the visit I had this Thanksgiving. My sister made reservations for a room for 11/22 to 11/23. She told them that she was handicapped and she needed a room on the bottom floor so it would be easy for her to get to from the parking lot. When we got there they gave her a room on 2nd floor and there so she had to use her walker to her room. The grounds we very steep and we from dripping water from the pipes on the walk ways,. Luckily she did not slip. The lighting was terrible you can hardly see. The beds were the worst I have ever been on they were lumpy. There was no security guards out to stop the noises in the other rooms to be quiet. I would never ever reccomend this place. The only reason we picked it it was close to family and other hotels were full. They were not even friendly at the front desk and try help figure out what to do...

Room Tip: nothing about the place was good...
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  • Stayed: November 2012, travelled with family
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1  Thank Ellie12332149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2012

It is not very often that I try a hotel that is not a chain an I am pleased with what I get. The staff at this facility is what really made my short stay pleasant. My reservation was made for the wrong date and still the staff did what they could to make sure that I had a room to stay in. The rooms were huge and even though I didn't get my in room jacuzzi that booked on the wrong date I still got a room that was very clean and very quiet. A great value for the price and while the hotel was an older building, the facility did not show its age. Also, the breakfast had great variety and plenty of it.

Room Tip: Ask for the jacuzzi tub!
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  • Stayed: November 2012, travelled on business
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Thank johnnywhitby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2012

I was in the area visiting family, and they recommended the Campbell Inn. It was a reasonable hotel and was significantly cheaper than the other hotels nearby. The decor was a bit odd, and I had to laugh at the faux-Greek statues in the breakfast room right next to the cheap, silver trashcan. The furniture in my room had definitely seen better days, and the chair arms were threadbare. However, the place was clean, reasonably comfortable, and adequate for my needs. The breakfast was pretty good (eggs, sausage, pancakes, cereal, etc.). However, it doesn't start until 6:00, and I had to leave for the airport before breakfast on my last day.

As an upside, the Los Gatos Creek Trail, which is a great place to go walking, jogging, or biking, runs directly behind the hotel. Unfortunately, the bikes that the hotel advertises on its web site are "no longer available". Still, I enjoyed a nice morning walk on the trail.

The hotel advertises a shuttle to/from San Jose Airport. The shuttle apparently only runs during certain hours, and they called a cab for me at no extra charge.

There are numerous restaurants in the Pruneyard Shopping Center, which is located within easy walking distance, and the street has sidewalks so it's easy to walk there.

All in all, it's not a five-star hotel (arguably a bit more of a "motel"), but I would stay there again.

Room Tip: Ask for a room closer to East Campbell Avenue (the front of the hotel) and/or facing the parking lot...
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  • Stayed: November 2012, travelled solo
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Thank pedal29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2012

We stayed one night and can only speak to the room since we didn't experience the breakfast or other facilities.

The room was adequate and seemed dated both in style, furnishings and overall quality including linens, bathroom, toiletries, etc.

My next visit to the area will involve more research on my part to see if there is a nice place though this hotel was just fine and clean.

  • Stayed: October 2012, travelled with family
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Thank Jeff L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2012

This was a budget location to stay in Silicon Valley. I liked the rooms, I found them comfortable and I liked the furniture, but many would say it was quite dated. They do offer an excellent hot breakfast, which was the highlight of the trip. Staff was friendly and helpful. The hotel is in bad need of updating, but is well kept and clean. I liked the location and all the local dining options.

  • Stayed: September 2012, travelled on business
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Thank Fxgovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2012

This hotel has to compete with two more upscale properties across the street and next door. So, it promotes itself for having amenities it doesn't really have and service it can't really deliver. Their pricepoint attempts to keep up with their neighbors but in doing so, all it really does bring attention to how badly its run.

My room was worn down with stained carpet, a broken TV, and discolored furniture. The housekeeping staff failed to clean my room completely on several days, even after I brought it to the attention of the management more than once. The wifi does not work in every room. If you are staying for a few days and need access to laundry services, they have none- self-service or send out.

They promote their business center on their website. It does not actually do anything business related. The computers are so restricted that all you can do is surf the Internet. They do not police guests who sit there for hours. The computer locks them out and they just sign right back in.

Their award winning breakfast (their words) makes me wonder who gave out the award. The breakfast is downright lazy. It's all carbs with cheap bread and sugar cereals. The fresh fruit is fruit cocktail that's been dumped out of a can and is covered in high fructose corn syrup. The proteins, of which their are few, are cheap cuts of pork and powered, reconstituted eggs that taste like cardboard. Their coffee was haircurlingly bad.

The staff is a mix of some nice and professional but mostly rude and surly employees. One man in particular likes to respond to requests for information and assistance with sarcasm and his co-worker seems generally baffled about her job, as if every day is her first day. You have to push for resolutions to general problems. They cannot put together resolutions on their own.

Avoid this hotel.

  • Stayed: October 2012, travelled on business
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Thank Jessica R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Campbell Inn

Address: 675 E Campbell Ave, Campbell, CA 95008-2105
Region: United States > California > Campbell
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 9 Hotels in Campbell
Price Range: £111 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Campbell Inn 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
Campbell Inn is an intimate, resort style hotel with with outdoor pool and complimentary hot breakfast. Located in the heart of Campbell with a Walk Score of 87, the Campbell Inn is uniquely situated walking distance to both Historic Downtown Campbell as well as the restaurants and shops of The Pruneyard. Enjoy a generous complimentary California-Style Breakfast Buffet in our poolside dining room featuring fresh cut watermelon and other seasonal fruits along Eggs Your Way™ (our signature seasoning station featuring artisanal hot sauces & spices), sausage, bacon, croissants, yogurts and much more. Campbell Inn offers free wifi and free parking along with minifridges and coffee makers in each room. Suites with outdoor patios and Jacuzzi bathtubs are available. Our lobby workstations provide computers with internet access and 8 ½” x 11” color printing. Incoming and outgoing fax service and photocopies are offered at the front desk. Campbell Inn’s spacious pool deck with hot tub has chaise loungers for sunbathing as well as shaded cafe seating for kids. The Los Gatos Creek Trail, a 9.7 mile nature trail for joggers and bikers, runs alongside the hotel and Campbell Park is just steps away. Basketballs are available at the front desk. Campbell Inn is conveniently located in Campbell just minutes from the San Jose International Airport, San Jose Convention Center, San Jose State University and many Silicon Valley businesses. 50 miles from San Francisco, 60 miles from Monterey, and a mere 25 miles from the famous surfing beaches of Santa Cruz ─ Campbell Inn is the perfect “home base” whether you are traveling for business or pleasure. ... more   less 
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Also Known As:
Campbell Hotel Campbell

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