This is the absolute worst most disgusting hotel my family or I have ever stayed at!!!! If it was not 11:30PM we would have attempted to secure a room elsewhere. Needless to say we only stayed 1 night. Is the option for no stars available?
Upon checking in the clerk attempted to charge us extra for our 7 year old. The halls of the hotel are not air conditioned. Upon entering the NON-SMOKING room, we were overwhelmed/smothered in a thick stale stench of cigarette smoke, when brought to staffs attention they said that housekeeping never mentioned this upon maintaining the room ("maintaining the room"......laughable) however ultimately did bring us some air freshener (which didn't work). Not enough towels, though we stated intended occupancy in online booking (again why we refused to pay extra for our 7 year old).
Though I never trust bedspreads, never have I actually been able to “literally” count the stains on a bedspread, I had gotten to 6 different distinguishable stains before I was skeeved out and threw the bed spread in the corner.
Everything was dusty (again laughable that the rooms are "maintained"). The carpet could not be trusted and we ensured everyone wore something other than walking on the floors in bare feet. The shower had mold growing in the grout (not a little, a LOT!!) and the door to the bathroom had a hole punched into the center of it, poorly repaired with no attempt to even make it blend in. The continental breakfast was poor with the mix used in the waffles being so thin it that it ran out of the waffle maker as soon as you poor it into the iron. Lastly due to the sheer disgusting state of everything we were afraid of “bed bugs” though this never ended up being an issue this is totally the type of place that something like that would be an issue.
- Official Description (provided by the hotel):
- Welcome to the Carlyle Hotel in Campbell, California located just off Hwy 17. After a long, tiring day on the road, there's nothing better than checking into the Carlyle Hotel that offers the best location, the most amenities and a totally stress free environment. From the time the guest steps into the Carlyle Hotel lobby, they are surrounded by European Renaissance artwork. Imported marble, crystal chandeliers, Queen Anne furnishings and superior guest service. Our spacious guest rooms are well decorated with fine Queen Anne cherry furnishing as well as Crystal chandelier, armoire and well-lighted desk. If you want truly affordable Luxury, look no further! Carlyle Hotel in Campbell will be the easiest part of your trip. At the Carlyle Hotel, we want you to enjoy your stay and to help make sure that happens we offer beautiful, clean rooms, to help you relax at the end of a busy day.Every morning our Carlyle Hotel guests are invited to enjoy our complimentary Breakfast Buffet. Our Breakfast spread includes eggs, sausage, potatoes, fresh fruit, hot or cold cereals, fresh hot waffles, breads, pastries, assorted juices, teas, and fresh brewed coffee.Carlyle Hotel visitors are close to Los Gatos Creek recreational areas that offer boating, hiking, and picnic areas. There are several shops and a variety of restaurants located in the surrounding area. Our hotel is accessible to Highway 17, 880, 85, 280 and 101. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TravelClick, Hotels.com, Booking.com, Travel Republic (UK), TripOnline SA, Expedia, Ebookers, Evoline ltd, getaroom.com and 5viajes2012 S.L. so you can book your Carlyle Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Carlyle Hotel Campbell
- Best Western Campbell