We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice little hotel tucked away from the crowds with great ski facilities”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Green Leaf Niseko Village
Certificate of Excellence
Reviewed 1 February 2014

This is the first time we (2 families with 2 teenage sons each) have been to Niseko. I was worried that this hotel may not exactly be ski-in/ski-out and the rooms may be too small.

Theis hotel absolutely offers convenient ski-in/ski-out ; from the ski centre (just next to the reception/check-in area), put on your skis and go straight down (a VERY gentle slope - I would've preferred slightly steeper to avoid a little bit of pushing) to the Banzai chair. The top of the Banzai chairlift will then allow you to ski to any other place on the mountain and if you buy the all-mountain pass, then you have access to 4 ski resorts and all their runs.

The ski rental facilities and the lockers for your gear are extremely convenient and good ; what a relief to be able to out on (and take off) all our gear just 30 seconds from the slopes !

The other great thing about this hotel (and not to be missed) l is the Onsen with an indoor Onsen and a fantastic outdoor Onsen where you can be one with nature !

Dining choices at this hotel is limited (there is only one real restaurant at the hotel) but the breakfast choice and quality is reasonable. However, there are lots of convenient choices by shuttle bus or by ski to other restaurants (5 mins away is the Crab shack) like the Hilton hotel (good reasonably priced lunch buffet) or indeed 15 minutes to the town of Hirafu.

The biggest gripe I have is wi-fi speed in my room - it's very poor but we found that if we go to the vending machine area on our floor (5th floor), the speed is pretty good. Service at this hotel is also friendly, prompt and helpful so absolutely no complaints in this area.

Overall, I would absolutely recommend this hotel especially given its facilities, it's price and the service.

  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Benny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (415)
Traveller rating
Traveller type
Time of year
Language
  • More languages

231 - 237 of 415 reviews

Reviewed 30 January 2014

Perfectly situated just out of town. Slopes are great, facilities are clean, tidy and well maintained. The recent renovation really tidied this place up. Bar and food options are expensive. But a shuttle buss into town for dinner is perfect. Access to the Niseko Village Ski resorts is easy with Gondala and shuttles running and best of all no matter how many skiers you will always feel like you are the only person on the mountain. Oh Yeah and the indoor / outdoor Onsen's are GREAT

Room Tip: Ask for rooms at the far end of the hallways
See more room tips
  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Belinda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2014

Frequent business traveler, this trip was however with family. Second year for Christmas to Hokkaido, first time to Green Leaf Niseko.
Booked hotel directly on their webpage several months ahead of trip. After booking had two simple issues prior to arrival: 1) which bus / train should we take from Sapporo airport 2) asked for concierge help with restaurant reservations. Send several email to the hotel's email address, never got any answer, only the usual auto reply "we will get back to you shortly". Several days prior to arrival our son had to go to hospital with 41C fever and hence we had to postpone our Niseko trip for three days. The bus company (which I had booked myself) and the restaurant (which I managed to book myself too) waived the cancellation penalty they were allowed to charge, only the Green Leaf got back to us with a brash answer, saying that we could cancel but would not get any refund. Interestingly enough this was the only time the Green Leaf answered to any email - somebody was obviously seeing $$$$$.
So we arrived at Niseko on Christmas Eve. No restaurant bookings had been made by the concierge. One of the staff at the check-in told us they were sorry for that and then he made a few helpless calls to book a dinner with no success. We were told the Green Leaf restaurant was fully booked and so were the other restaurants in the village. So we decided to take the 7pm bus to the village and try our luck. After waiting for 15 minutes outside of the hotel lobby a small van arrived, already entirely packed from the Hilton. Nobody from the long line of hotel guests waiting for this bus could get onto it, and we were told that the hotel was sorry as this was the small bus and the next big bus would arrive in another 30 minutes. Hey, this is only Christmas eve 7pm, and probably the busiest evening of the year, so why bother thinking about your bus arrangement... Hotel guests with restaurant bookings were not happy. We made it to the Hilton with the next bus and after some discussion got a dinner table... so much for the quality of their concierge service.
The bus is a story for itself, as on Dec 26, we spent 45 min at the village in heavy snowfall and cold waiting for a bus that simply never arrived.
More highlights? My wife booked a ski lesson at the Green Leaf one late morning and was told that it was happening at the Hilton. The question on how to best get there, was answered with a short "by bus". And when was the next bus leaving? "Oh - only after the ski lesson starts". Upon further enquiring the hotel staff said the Hilton staff "might" come pick us up for the lesson but they were very busy. More examples? Need cash on your credit card while staying at the Green Leaf? "Oh sorry..." Would like a late check out? "Oh sorry..." This hotel never even tries to provide the most basic service.

On the plus side the hotel has decent facilities with the ski lift in walking distance - but there are many hotels in Hokkaido offering the same - and we really liked their outdoor onsen.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pavel_P1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PANCH_RATNAVALE, General Manager at The Green Leaf Niseko Village, responded to this reviewResponded 28 January 2014

Thank you for your recent feedback on Trip Advisor. Please allow us to address your comments accordingly.

i) During peak periods like Christmas, New Year and festive dates, our cancellation policies are similar to other International Ski resorts where there are no refunds for last minute cancellations.
ii) As this was the busy Christmas period, most of the popular restaurants in town were already fully booked out 30 - 60 days in advance. We do apologise for not replying on time to inform you on the availability. Measures have been taken to improve our Concierge services.
iii) Our Shuttle service is a scheduled complimentary service and sometimes during peak dinner periods, guests will have to wait for the next available bus. Alternatively, you can catch the Niseko United bus for free if you have an All Mountain Lift pass or pay a minimum fare of 150 yen to 370yen per person.
iv) Like all hotels during peak periods, all rooms will be required by the scheduled check-out time so that they can be cleaned and ready for the next guest. This is in consideration for the arrival of other guests. The hotel will be more than happy to store your luggage.
v) The hotel does not practice Cash advance on credit cards due to security reasons. Alternatively, there are cash machines at the Hilton or in Hirafu.

Once again, we thank you for your feedback and will continuously work on improving our services. We hope your recent experiences will not deter you from visiting us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2014

This hotel was ideally located for our group which consisted of beginners, intermediates & advanced skiers....Ski in/ski out right on the doorstep of this wonderfully located hotel.....

The staff were oh so helpful (great work Raymond), courteous and nothing as too much trouble for them....The beds were absolutely fabulous to sleep in and hotel staff were quietly efficient.

The buffet (a wide choice of western & Japanese) was just what one needed to stock up for a day on those powder slopes (which by the way were the best I've skied on).

The frequency of the hotel shuttle/resort bus served us well to get in/out of the village which had a great selection of bars, restaurants,etc....

I understand the hotel will undergo major refurbishments to make your stay an even better experience, I for one would definitely choose this hotel again.....Only thing lacking was a swimming pool.

  • Stayed: January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Montysunshinekid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2014

Excellent location (ski-in, ski-out), extremely convenient and extremely helpful staff. Onsen is fantastic and very clean (one of the best we visited in Hokkaido). Great value during regular season for the convenience and ammenities that are provided (although understandably a little pricey over New Years). A little out of the way of the hustle and bustle of Hirafu but the free hotel shuttle bus runs frequently and makes it easy to explore Hirafu bars and restaurants while being able to stay low key, and right on the hill. Would definitely stay here again.

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Power75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PANCH_RATNAVALE, General Manager at The Green Leaf Niseko Village, responded to this reviewResponded 28 January 2014

Thank you for taking the time to write this review. Your feedback and comments are most appreciated. We look forward to your return in the future and the opportunity to serve you once again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2014

When I booked this hotel, my main goal was to have ski-in/ski-out access. I should have maybe set some other goals, such as having more meal options than just a buffet. I don't eat a lot and really find that I can't eat enough food to make up for the cost of a dinner buffet. The closest options over at the Hilton are just as or more expensive ($130 for teppanyaki, but I hear it is excellent).
I found the hotel part of the hotel to be pretty much perfect. My room did have a safe in the closet (not sure if they just put those in in the last month since the prior reviews that complained about it). I had great internet access in my room the whole time. And there is a CNN channel in English on the TV. In asking around, this place has about the best onsen in the area. You might want to look that up if you don't know what that is, just so you are prepared. The hotel staff speak excellent English and I think I heard one of them trying some German as well. They work very hard to give you the option to go to other places for food and shopping. There are two different shuttle services that will take you around and you'll have access to both if you buy a ski pass (you get access to the Hilton shuttle without the ski pass). The showers were great and the beds were very comfortable (firm, which I like). The big picture windows make great viewing of whatever you are looking at. I had the back end of the hotel, which was a gorgeous view of valleys of snow.
This part of the mountain, Higayashima, is isolated. If there is too much wind, the Hilton gondola will not run and you'll be stuck in this narrow section (although, you can board the bus with your pass and go to either Hirafu or Annupuri). There is enough to stay busy, but all of the lifts are slow moving doubles, and if the wind is blowing, you can get very cold as the longest one, the one from the Green Leaf, reaches the end. So, the good part of that is that the runs are fairly wide open. Bad part is, not much distance or variety of terrain.
One big warning: there are no 30 minute wax/edge shops that I could find. So, either bring your own, or expect to turn in overnight. Hilton will wax and edge if you get your gear in by 5. Not sure about Greenleaf--didn't see any signs and didn't ask. They have rentals available at both the Hilton and Green Leaf as well as ticket counters and lessons.
One more warning: There is only one elevator. I ended up walking the stairs to the fifth floor (highest floor) regularly and only using the elevator when I was really tired or moving my bag. If you hate the stairs, it can be a long wait.

Room Tip: Both sides of the hotel are great! 5th Floor was wonderful (but only one elevator)
See more room tips
  • Stayed: January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank TammyS3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PANCH_RATNAVALE, General Manager at The Green Leaf Niseko Village, responded to this reviewResponded 28 January 2014

Thank you for taking the time to write your review. We are glad that you had a pleasant stay with us. Your comments have been noted and we will continuously work on improving our services and facilities. Wishing you all the best and look forward to welcoming you back to The Green Leaf Niseko Village.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2014

We stayed here for the second time, again in a corner suite. It's an expensive choice, but worth it so we could spread out and relax between jaunts on the mOuntain. (Though, of course, use tripadvisor to get the best available rates). We hired boards and boots from the hotel, as well as lift passes, and in comparison with Australia, it was good value. Plus each room has their own locker. The GL bar is a great place to relax for hot chocolates or mulled wines, and the onsen is just sensational for soothing sore snow limbs. The free shuttle bus to Hirafu is great for being able to explore the nightlife, but make sure you arrive early to queue, as it can be very popular and sometimes, it can get completely filled by guests at the Hilton. That said, the GL was good at putting on the odd extra bus when this happened. And guests with an all mountain pass can also access the Niseko shuttle bus which picks up and drops off just round the corner from the hotel (though it can be a chilly wait). A taxi into or from Hirafu costs around AUD$30. Once you suss these transport options, it doesn't feel like you're out of the action by staying here, and the ski in and out access is very useful when the weather gets gnarly. On a good weather day, it's easy to ski over from GL to the gondola at the Hilton, and take this to the top of the mountain, then walk over and ski down to Hirafu (there are green runs all the way).

Stayed: January 2014, travelled as a couple
1  Thank kateandross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Niseko-cho
Chalet Ivy
#2 of 19 in Kutchan-cho
125 reviews
Niseko Onsen
Hilton Niseko Village
Hilton Niseko Village
#1 of 11 in Niseko-cho
1,439 reviews
Niseko Onsen
Niseko Northern Resort An'nupuri
Show Prices
Show Prices
Show Prices
Niseko Onsen
One Niseko Resort Towers
One Niseko Resort Towers
#5 of 11 in Niseko-cho
270 reviews
Niseko Onsen
Niseko Konbu Onsen Tsuruga Besso Moku no sho
Niseko Onsen
Hotel Kanro no Mori
Hotel Kanro no Mori
#6 of 11 in Niseko-cho
147 reviews
Show Prices
Show Prices
Show Prices

Been to The Green Leaf Niseko Village? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Green Leaf Niseko Village

Address: Higashiyama Onsen | Niseko-Cho, Abuta-Gun, Niseko-cho, Abuta-gun 048-1592, Hokkaido
Phone Number:
Region: Japan > Hokkaido > Abuta-gun > Niseko-cho > Niseko Onsen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Ski-In / Ski-Out Spa Suites Airport Transportation
Hotel Style:
#2 Spa Hotel in Niseko-cho
#3 Ski-In / Ski-Out Hotel in Niseko-cho
#3 Luxury Hotel in Niseko-cho
Price Range: £151 - £578 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Green Leaf Niseko Village 4*
Number of rooms: 200
Official Description (provided by the hotel):
Located at the base of Mount Niseko An'nupuri in Hokkaido, Japan, The Green Leaf Niseko Village is contemporarily redesigned to embrace the creative touch of renowned local artists.This 200-room hotel provides ski-in ski-out accommodation at the base of Niseko Village ski area, complimentary WiFi throughout the hotel, a spa, authentic onsen, with access to the world's finest powder snow.Each Deluxe King room inter-connects to a Deluxe Twin room, allowing flexibility for families, and features views of ski slopes and Mt. Yotei. Goshiki serves an international and Japanese fusion buffet, local seafood and seasonal Hokkaido produce. Lively and comfortable, Tomioka White Lounge features a signature fireplace and bar to enjoy cocktails. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Ebookers, Expedia, Rakuten, Agoda, Booking.com, Ctrip TA, Hotels.com, TripOnline SA, Evoline ltd and HotelsClick so you can book your The Green Leaf Niseko Village reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Green Leaf Niseko Village Hotel Niseko-Cho
Hilton International Niseko Cho
Prince Hotel Niseko

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing