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“Perfect with an exception!”

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Fairfield Inn & Suites Santa Cruz - Capitola
Ranked #3 of 4 Hotels in Capitola
Certificate of Excellence
Northern California
Level 4 Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Perfect with an exception!”
Reviewed 24 February 2014

This hotel is probably the best property experience I have had anywhere at any price. Checking in was great. The gal at the front desk couldn't be any better and suggested a room on the lower floor which I took her up on. You park underneath the hotel and it is secured with gates that open with you room key. You need your key for everything as this hotel is very secure. From going from one building in the hotel to another, to parking, going to the pool and so on, you need your hotel key card. This hotel is clean inside and out and well taken care of! The room was very clean, well laid out and everything worked perfectly. Here is where there is an exception for myself and others with us. The beds were not good for us at all. Not sure it was the quality of the bed, rather these beds are on the firmer side and we all woke up with back aches. I tossed and turned all night. The other thing I didn't like was the pillows were small pillows but again that is a personal preference. Breakfast was great as was the location and for those that like to shop, you are maybe 5 minute from Capitola Mall. In short this is a great Hotel! Very friendly staff, clean property, easy on the eyes just a great place stay all around. Again, I like softer beds and these were on the firmer side, but that is just my preference. Don't hesitate staying here as it is great in every aspect and it was very quiet here for sure!

Room Tip: Stay on the first floor if you have kids that want to use the pool or spa because you have an extra...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wingnut5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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362 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Rocky Mount, Nc
Level 5 Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 22 February 2014 via mobile

The new building and reasonable rates were a welcome feeling so near Santa Cruz. The front desk staff were friendly and went out of their way to make sure they could help you find things around the area. If we are ever back here again will stay here.

Stayed February 2014
Helpful?
Thank Tldaniels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South San Francisco, California
Level 6 Contributor
127 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 31 January 2014

If you just want to get away, or even take a long vacation, this is the place to come! Free parking downstairs, free breakfast for you and the family, and a nice pool/recreation outlet for when you just want to be lazy and not go anywhere. Room 231 was so great!

Parking is free and easy right downstairs, and you can relax during happy hour. If you missed it, just ask the front desk if they can help you out with drinks at the bar. I got some buy 1 get 1 free drink cards that made the trip a dream, especially since the 49ers lost!

Worth the vacation if you live close by and worth the extra if you're a Marriott rewards member!

The ONLY downside, which was more annoying than anything else, was that the staff came in later that night and they were high (and loud), talking to the front desk workers who were working the night shift. I can't say the behavior was something I wanted to see from an employee who had just checked me in earlier in the day!

Room Tip: We were "upgraded" to a nicer suite with a jacuzzi style tub, balcony, and a fireplace! It...
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LarBearSSF-CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fresno, California
Level 4 Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 January 2014

We had a free night from our Marriott rewards and decided to get out of town. We only stayed 1 night but it was a very nice hotel. Our daughter loved the giant jelly hanging in the lobby. I loved the big room with a nice living space. We had a great night sleep, enjoyed the breakfast the next morning and headed off for our beach adventures. I've already told my sisters that we should get all out families together and hit the beach this summer, and stay at this hotel.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ElizabethO_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level 6 Contributor
119 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 18 January 2014

My family of 5 were staying at a hotel within walking distance of Santa Cruz Beach Boardwalk. After staying one night, we did not like it so I searched and found this place for less. It's a short 5 minute drive from the boardwalk, but worth it.

We were greeted by a friendly desk clerk. She said our room with a balcony was not available yet, but offered us a free upgrade to a similar room, except it's in the courtyard. Well, who was I to refuse the offer.

After check in, we walked around the lobby because there was some fascinating decor. It reminded me of the Bellagio's lighted glasswork in their lobby, but at a smaller scale. Wonderful place to lounge. Upstairs in the mezzanine is the breakfast area. Every morning we enjoyed making our own waffles. The selection for fruits, cereals, breads, muffins, yogurt and hot breakfast was wonderful. They also offer a brown bag with a ready meal downstairs for those who just need to grab and go.

We went to park our minivan in the parking area below the hotel. Very tight parking spots, but I made it fit by backing in to a spot. You have to be very careful if you have a large vehicle, mostly if other cars do not park in the middle of their spot. And if you come back at night, it's hard to find a spot. But we were fortunate to always find one to squeeze into.

We always need a 2 Queen plus Sofa sleeper. The room was spread out nicely with the sofa sleeper in its own area with a desk and TV. The glass door lead to the courtyard, which was great for our 3 and 7 year olds to run around. Laundry room was down the hall.

There's a building with a work out room with treadmills and exercise equipment. The swimming pool was heated and towels are provided in a bin. Even through it was 55 degrees at night, the pool was warm enough to enjoy.

We had a great 3 day stay. This is now our favorite place to stay in Santa Cruz.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hawaiibeachnut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martinez, California
Level 5 Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 January 2014

Perfect hotel for a family visit! Free breakfast, spacious clean new-looking rooms! Very friendly staff. Well located. This hotel has a bar/lounge and a small pantry to buy snacks and essentials. The lobby is beautiful! I will certainly stay here again!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pthughes2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego
Level 3 Contributor
22 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 January 2014

Welcomed warmly at front desk. Very helpful. Room very large and layout very homey. Very clean. Very good breakfast. If they just had softer sheets and thicker towels I would have given them five stars!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank giraffe0514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Santa Cruz - Capitola

Property: Fairfield Inn & Suites Santa Cruz - Capitola
Address: 1255 41st Ave, Capitola, CA 95010-3911
Region: United States > California > Capitola
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Capitola
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites Santa Cruz - Capitola 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Santa Cruz-Capitola
Fairfield Inn & Suites Santa Cruz-Capitola Hotel Capitola

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