This hotel is probably the best property experience I have had anywhere at any price. Checking in was great. The gal at the front desk couldn't be any better and suggested a room on the lower floor which I took her up on. You park underneath the hotel and it is secured with gates that open with you room key. You need your key for everything as this hotel is very secure. From going from one building in the hotel to another, to parking, going to the pool and so on, you need your hotel key card. This hotel is clean inside and out and well taken care of! The room was very clean, well laid out and everything worked perfectly. Here is where there is an exception for myself and others with us. The beds were not good for us at all. Not sure it was the quality of the bed, rather these beds are on the firmer side and we all woke up with back aches. I tossed and turned all night. The other thing I didn't like was the pillows were small pillows but again that is a personal preference. Breakfast was great as was the location and for those that like to shop, you are maybe 5 minute from Capitola Mall. In short this is a great Hotel! Very friendly staff, clean property, easy on the eyes just a great place stay all around. Again, I like softer beds and these were on the firmer side, but that is just my preference. Don't hesitate staying here as it is great in every aspect and it was very quiet here for sure!
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- Also Known As:
- Fairfield Inn And Suites Santa Cruz-Capitola
- Fairfield Inn & Suites Santa Cruz-Capitola Hotel Capitola