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“Funky” 5 of 5 bubbles
Review of Capitola Venetian Hotel

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Capitola Venetian Hotel
Ranked #4 of 4 Hotels in Capitola
Certificate of Excellence
East Bay
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Funky”
5 of 5 bubbles Reviewed 12 August 2009

Hey, all of you so serious travelers. We stay at the Venetian every time we can. It is refreshingly funky. If you want a fancy place, stick to the Hilton. We even brought our rather snooty relatives from back east and they loved the charm of it. The desk staff have always been great but they do not like noisy patrons, which is fair. You have to make sure you ask for a room on the second floor with windows. As much as this sounds crazy, ask for a smoking room so you'll get an outside balcony. I hate cig smoke but after leaving everything open for an hour or so it is fine. Worth it to sit out on the balcony and look at the ocean. So, think casual, cook a couple of meals in, walk on the beach....take deep breaths and enjoy the simplicity of the hotel.

  • Stayed October 2006, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cathywac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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116 reviews from our community

Traveller rating
    50
    29
    20
    4
    13
See reviews for
53
39
2
2
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
california
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed 5 October 2008

I will start with the good......location is terrific, right on the beach, you can just walk into town and have access to everything you need.
The bad....customer service is insanely rude! A guy named Lon was at the front desk and I have never dealt with anyone like that at a hotel. He acted like he hated his job and did not want any inquiries of any kind about the area or the hotel. I still can't even believe it, it was that bad dealing with him.
Rooms are in poor condition, but without the rudeness of front desk would be worth it for the location.

  • Liked — location
  • Disliked — customer service-particularly front desk
  • Stayed October 2008, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank stormiestemm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 7 August 2008

Our family of 6 stayed here over the fourth of July weekend. We stayed in a lower level room, which was a bit cramped, but I think they used the space very wisely (ie flat screen TV, foldout couch in the "living room area," the kitchen had a bar for more seating).

The parking lot is a bit rough, being that if you have a long car, or if someone does not pull fully into a spot, you will have a hard time getting out. Unfortunately, this happened to us every time we wanted to leave, and it took someone standing in the parking lot, helping the driver, to manage to get the car around the pickup trucks and careless parkers, without hitting them. The fortunate side, is that there is one spot for every room, and even with the holiday, we were never without a spot.

(a side note, if you have more than one car and are looking for parking; do not plan on parking your cars in the metered parking right near the parking lot. The apartment dwellers across the street treat those spots as their own, and call the cops on everyone feeding the meters. Instead, park your car a few blocks away, where you can park all day without the hassle and worry.)

The hotel is located very close to the beach, though there is a seawall that one has to climb over (it is short) to get to actual sand. The draw back, is that it is located on the part of the beach, with two very popular, public volleyball courts, which take up a large portion of the beach near the hotel. If you sit anywhere near them, be prepared for balls flying at you all day.

As for the hotel, the biggest drawback (at least for the rooms on the bottom floor) is that you can hear all the walking and stomping from upstairs, and the TVs from the rooms next door. We had a family, with some small children right above us, who managed to sound like a herd of elephants. Luckily, they were young and went to bed early!

If you do stay here, stay upstairs... you'll get a "view" that way too.

  • Liked — The location and the friendly staff.
  • Disliked — The noise from the other rooms and people walking by.
  • Stayed July 2008, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank flansy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Country, CA.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 15 April 2008

We just returned from a terrific 3 day stay the Capitola Venetian. The room was one of their largest, more like a small apartment. The view from the room was perfect, we could see the beach, the lagoon, and the restaurants across the way. The front desk staffers were always helpful, the room was clean, and the only noise was from the bars in town (across the lagoon). Once we parked our car at the hotel, we walked everywhere including to the wharf, the beach or to town for coffee & dining. This hotel is more on the eclectic or artsy side than fine living so if you're used to the Hyatt, you might not like it. We stayed with 2 adults, and 4 teenagers ages 14-20 and we all had a great time. Will go back again and again.

Stayed April 2008
Helpful?
2 Thank NorCal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pleasanton
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 8 April 2008

I was a little reluctant after reading some of the reviews, but now after having stayed their for 5 night and 6 glorious days I have to say, this is one of the nicest and most relaxing stays my wife and I have had for a very long time. It is not fancy but wow is it a wonderful place to stay if you just want to get away and relax. We stayed in one of the 1 bedroom rooms with a view and it was perfect. The staff was wonderful and very helpful at making recommendations about restaurants, entertainment, sightseeing. The rooms were very clean and extremely comfortable. Having the beach right at your front door and hearing those waves crash on the beach during the night was magical, we loved it so much, that before we ever left we made plans to return within the month. wow, wow, wow.

  • Liked — it fely very warm and relaxing
  • Disliked — having to leave
  • Stayed April 2008, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank tkrtoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 10 February 2008

This is such a fabulous place to stay. Any shortcomings in the accommodation were totally outweighed by the resort and location. The accommodation was adequate in a fairly basic self-catering unit. The bed was in a corner and fairly high so wasn't totally user friendly but nevertheless comfy and clean. Capitola itself is lovely, the beach is gorgeous and it is a good place from which to explore.

These comments are based on a December holiday when it was quiet and uncrowded. It may be that visitors in the middle of summer would find it very noisy as it is such a popular area and the accommodation is practically on the beach.

We would go back tomorrow.

  • Liked — Location by the beach and sea
  • Disliked — Bed was not user-friendly
  • Stayed December 2007, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Bhunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bay Area, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed 7 October 2007

This was sure not what we expected. We were in the area for a wedding and chose The Venetian because of a referral from a friend. We were VERY disappoined.

We had a non-view room, which means you are downstairs facing a narrow pedestrian alley that allows no light into the rooms. There were a number of garbage cans in the alley becuase it is shared by condos across the way. Smokers staying in the hotel smoke in the alley as well. Our room, #139, was very dark and dank. The ocean view room above us must have been a 24 hour fitness because an aerobics class was going on all night long. The shower was small and terrible and the temperature changed constantly during our shower.

We were to stay for 2 nights, but our room was so bad, we stayed for only half of the wedding we attended and checked out and went home. Because of their 7 day cancellation policy, we forfeted our money for the day we did not stay.

This hotel has such great potential to be a great place. The location is superb in a great town, but the noise insulation is terrible and the plumbing is terrible. For the price we paid, the hotel should have been much better'

Never Again!!!

  • Liked — Location
  • Disliked — The room
  • Stayed October 2007, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank Skubi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Capitola Venetian Hotel

Property: Capitola Venetian Hotel
Address: 1500 Wharf Road, Capitola, CA 95010
Region: United States > California > Capitola
Amenities:
Free Parking
Hotel Style:
Ranked #4 of 4 Hotels in Capitola
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Capitola Venetian Hotel 2.5*
Number of rooms: 19
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