From the very beginning, when I wanted to change the reservation date and Expedia would do nothing to help me, Corrie the owner and Julie the manager worked tirelessly to get me a refund. After several e-mails and phone calls they managed to make it happen; but not before offering to eat the cost of the cancellation themselves. I have never in my 40 years of traveling recieved an immediate response from the owner of a hotel who was so friendly and genuinely interested in helping me.
Corrie was there on hand to meet me when I arrived and I trully felt like I was staying with family! Beverly and the rest of the staff were equally as friendly.
I flew all the way from Hawaii to stay 1 night in Capitola for a reunion and couldn't have been more pleased with both the staff and property. I highly recommend this gem of an inn to anyone staying in the Capitola or Santa Cruz area.More
- Visit hotel website
- 1 (800) 568-8520
- Free Wifi
- Free parking
- Pool
- Fitness centre