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All reviews santa cruz mini suite waffles cookies movie theater great place to stay hard boiled eggs pool and hot tub rooms are nice breakfast sandwich pleasure point within walking distance home away from home breakfast room front desk staff stayed nights short drive
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Reviewed 4 March 2014

Hotel was clean and the staff was excellent. Very nice rooms and the location was perfect. We stayed two nights and would of stayed longer if we could of chanced our plans to fit it in. Will be going back to the area and staying in this hotel again.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Ladd G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason R, General Manager at Best Western Plus Capitola By-The-Sea Inn & Suites, responded to this reviewResponded 6 March 2014

Dear Ladd,

Sorry you were not able to extend your stay. But we will look forward to your next visit. Thank you for the kind words.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2014

The rooms are comfortable, the breakfast is pretty good (especially the waffles!), and the heated pool is very nice. I wish the pool have been a bit warmer this time since it was a little chilly outside, but we still had a great time playing in the water. It is a quick drive to the Boardwalk, has a park nearby, the beach is close, and every store and restaurant you could need are within about a mile. This is our second time there and we would go back again.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Best Western
Thank Leila Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason R, General Manager at Best Western Plus Capitola By-The-Sea Inn & Suites, responded to this reviewResponded 4 March 2014

Leila,

Thank you so much for your continued loyalty. I'm glad to hear that you and your family enjoyed your stay with us. We'll look forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2014

This was a special weekend as it was my Birthday and we were renewing our Wedding Vows....The Hotel was conveniently located, clean and the staff were attentive to their clients needs. The breakfast was far better than most as well as the area being clean and well prepared. Our only complaint was that it was a little noisy, but nothing that was too bothersome. My compliments to Management. You are running a nice establishment!

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank ferrignodaycare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason R, General Manager at Best Western Plus Capitola By-The-Sea Inn & Suites, responded to this reviewResponded 1 March 2014

Mr. & Mrs. Ferrigno,

Thank you so much for the kind words and compliments. I do everything I can to provide the best product and service possible, but I really owe all to my amazing team. I couldn't do it without them. Congratulations on renewing your wedding vows. We all here at the Best Western Plus Capitola By-the-Sea Inn & Suites wish you many more years of wedded bliss. We hope to see you again, maybe for your next birthday or anniversary.

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Reviewed 25 February 2014

Very clean and comfortable, pleasant and very accommodating staff. Check in and out was very fast. Awesome location. Safe and clean environment. Close to restaurants and shopping. We will definitely be back to this hotel.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Best Western
Thank Jeanine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason R, General Manager at Best Western Plus Capitola By-The-Sea Inn & Suites, responded to this reviewResponded 27 February 2014

Jeanine, I'm very happy to hear that your enjoyed your time with us. Now that you've found us we look forward to hosting you in the future. Be well and we'll see you again.

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Reviewed 22 February 2014

Best Western Capitoa by the sea is our home away from home. We only stay at this hotel when we visit Capitola/Santa Cruz and have been for the past 4 years. It is very clean, updated and staff is very professional. The continental breakfast is amazing with many choices! Our family loves staying here!

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Best Western
Thank Rebecca L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason R, General Manager at Best Western Plus Capitola By-The-Sea Inn & Suites, responded to this reviewResponded 27 February 2014

Rebecca,

Thank you so much for your continued loyalty. It is an absolute pleasure having your family with us. It is families like yours that make our jobs enjoyable. We look forward to the next opportunity to welcome you home.

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