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“Wonderful Place To Stay”

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Best Western Plus Capitola By-The-Sea Inn & Suites
Ranked #2 of 4 Hotels in Capitola
Certificate of Excellence
Reviewed 23 March 2014

I had the pleasure of staying here the evening of March 1st. I've had great luck with Best Westerns and that luck extended to this very well-managed property. My good experience began several days before when I called to make reservations and had the good fortune to speak with Jason, the General Manager. I was impressed with his customer service and obvious delight and pride he took in touting the property. My stay there was perfect. The front desk personnel were gracious and welcoming. The room was clean, well-appointed and quite comfortable. (The added bonus was the fireplace in the corner suite I was luckily assigned.) My best friend is moving to the area soon and I plan to visit regularly, happy to stay at this excellent property.

Room Tip: Ask for a room on the third floor away from the street.
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  • Stayed: March 2014, travelled solo
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Thank TravelLotsForFUn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason R, General Manager at Best Western Plus Capitola By-The-Sea Inn & Suites, responded to this reviewResponded 26 March 2014

Dear TravelLotsForFun,

I am pleased to hear that we were able to contribute to your great string of stays with Best Western. I thank you for your kind words and noticing that I do sincerely care about our lovely hotel and our guests. If we can be of assistance in the future please don't hesitate to contact us directly here at the property.

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469 - 475 of 690 reviews

Reviewed 23 March 2014

At arrival the staff was very friendly and helpful.
Room nicly sized.I had the mini fireplace suite.{very nice)
Breakfast was very good.Roomy breakfast area.
Excellence location for vacation or business

  • Stayed: March 2014, travelled on business
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Thank Samata T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason R, General Manager at Best Western Plus Capitola By-The-Sea Inn & Suites, responded to this reviewResponded 26 March 2014

Dear Samata,

I am so glad to hear that you enjoyed your time with us. We would like to know if there is anything you feel we could improve upon for your next visit, but we'll look forward to seeing you again. And we will be ready to welcome you back.

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Reviewed 21 March 2014

We stay here several times a year while visiting family in Santa Cruz, and are always welcomed and made to feel at home. The hotel has a variety of room types and sizes, and is great for a one night stay or an extended vacation. The location is convenient for access to the beach, shopping, Capitola and Santa Cruz (it is not on the beach). Highly recommended.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank sbca2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason R, General Manager at Best Western Plus Capitola By-The-Sea Inn & Suites, responded to this reviewResponded 26 March 2014

scba2010,

We are very pleased that we continue to be your destination for visits to the Capitola/Santa Cruz area and we will continue to welcome you home when you come and stay with us.

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Reviewed 17 March 2014

Recently my mother-in-law and her childhood friend came to visit us in Capitola for a weekend. My husband and I visited the local hotels to find an upscale yet comfortable and friendly place for them to stay. This Best Western Plus fit all of the criteria. The service was very welcoming in every area, including the spa area with hot tub, massage therapists available. At the front desk the manager greeted all of us each time we dropped by to pick them up. The delicious breakfast bar is the best I have ever seen. Every afternoon they bake fresh chocolate chip cookies for their guests, and even share them with the family visiting the guests. If you visit Capitola, Soquel area stay here.

Room Tip: Rooms on the inland side are quieter.
See more room tips
  • Stayed: September 2013, travelled with family
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Thank Gourmet4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason R, General Manager at Best Western Plus Capitola By-The-Sea Inn & Suites, responded to this reviewResponded 22 March 2014

Dear Gourmet4u,

It was very sweet of you and your husband to scout out the local hotels to find your mother-in-law an appropriate place to stay. I have shared your kind words about our service with my staff and they very much appreciate it. So from all of us here at the Best Western Plus Capitola: We hope to see you and your family again very soon. Sincerely, The Friendliest Staff By-the-Sea

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Reviewed 17 March 2014

This hotel was quiet, clean, comfortable, and affordable. In the heart of a lot of businesses. Close to the freeway. Would stay here again in a heartbeat. Great breakfast. Felt very secure in the parking area. Nice, helpful staff.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Carole I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason R, General Manager at Best Western Plus Capitola By-The-Sea Inn & Suites, responded to this reviewResponded 22 March 2014

Carole,

Thank you for taking the time to share your experience at our hotel with the world. I'm glad that you found our hotel so convenient and secure. We hope to see you again soon.

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Reviewed 12 March 2014

This hotel is the best we have stayed at. Personnel friendly, helpful and professional. Accommodations were excellent. Continental breakfast area spacious and clean. Well situated close to Santa Cruz without having to stay in the congestion of Santa Cruz. Definitely would recommend staying there.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Lee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason R, General Manager at Best Western Plus Capitola By-The-Sea Inn & Suites, responded to this reviewResponded 14 March 2014

Lee,

I'm so glad you enjoyed staying with us. Next time you are coming back to the Capitola/Santa Cruz area give us a call directly to book your reservations. We'll be thrilled to have you back again.

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Reviewed 11 March 2014

Nice clean luxury hotel. Modern rooms. Prices on the higher side, but worth every penny. All the amenities you need. Friendly, cooperative staff. Great location. Easy parking behind hotel. Great breakfast. Restaurants and shops nearby.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Best Western
Thank Gabriel Andrew R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason R, General Manager at Best Western Plus Capitola By-The-Sea Inn & Suites, responded to this reviewResponded 14 March 2014

Gabriel,

Thank you for taking the time to share your thought on our hotel with everyone else. You are correct that compared to the other Best Western hotels in this area, we do tend to priced a little bit higher. But as you indicated, the value for price paid is very high. Thanks again and we'll hope to see you again.

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Additional Information about Best Western Plus Capitola By-The-Sea Inn & Suites

Address: 1435 41st Ave, Capitola, CA 95010-2912
Phone Number:
Region: United States > California > Capitola
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Capitola
Price Range: £97 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Capitola By-The-Sea Inn & Suites 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
Our "Best of the Best" award-winning hotel is only eight blocks from quaint Capitola Village, California's oldest seaside resort, and three miles from the Santa Cruz Beach Boardwalk & Santa Cruz Wharf. We are at the center of a vacationer's paradise. Stroll through art galleries, antique shops, local wineries and majestic redwood forests. Observe the migration of elephant seals, gray whales and Monarch butterflies. Miles of beaches offer world-class surfing, fishing, boating and kayaking. ... more   less 
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Also Known As:
Best Western Plus Capitola By-The-Sea Hotel Capitola
Best Western Plus Capitola By-The-Sea Inn And Suites
Best Western Capitola
Capitola Best Western

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