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“Wait for construction to be completed before you stay at this noisy resort and don't trust management.”

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MarBrisa Carlsbad Resort
Ranked #14 of 36 Hotels in Carlsbad
Certificate of Excellence
GreenLeadersSilver level
Bakersfield, California, United States
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Wait for construction to be completed before you stay at this noisy resort and don't trust management.”
Reviewed 27 April 2014 via mobile

Nice maids and clean rooms. Loud construction starting as early as 6:30 did not make for a relaxing vacation. New pool area was nice, but no monitoring or service left the pool area messy and allowed outsiders to use. Dishonest front desk staff that patronized my concerns and offered free coffee to remedy our sleep interuption. New buildings were poorly constructed allowing voices to be heard clearly through the walls.

  • Stayed April 2014
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Unrestedmom1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paradise03Carlsbad, General Manager at MarBrisa Carlsbad Resort, responded to this review, 1 May 2014
Hi Unrestedmom1,
Thank you for your feedback. We're sorry to learn that your stay was inconvenienced by the construction/renovation and lack of service from our staff. We would appreciate the opportunity to speak further with you and invite you to forward your contact information to jogarcia@gpresorts.com we hope to speak with you soon.
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1,334 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (238)
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Milwaukee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 April 2014

I had read the previous reviews on Trip Advisor regarding this HGVC property but was hoping that they were exaggerated or just knit picky. Unfortunately they were accurate. The roller coaster to Legoland sits directly in front of three of the units and the whining noise from the ride is quite annoying - it made it impossible to have the windows/doors open or to sit outside on the porch. The walls and floors do not seem to have any sound barrier, I could hear a person snoring in the unit next to us and once small children were in the unit above us we were serenaded with the loud sounds of running feet for several hours morning and evening. The units in Phase 2 will be better for noise control, however, we could hear all the noise from Legoland while sitting at the pool in front of the new condos. I would not recommend this property as it is not up to the quality we have come to expect from HGVC properties. :(

  • Stayed April 2014, travelled with family
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Review collected in partnership with Hilton Grand Vacations

Helpful?
1 Thank tlskjh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paradise03Carlsbad, General Manager at MarBrisa Carlsbad Resort, responded to this review, 4 May 2014
Hi tlskjh,
Thank you for your review. We're sorry to learn that the noise from Legoland may have been an inconvenience to you and your guests during your stay. We greatly apologize for this and we hope that we will be able to welcome you back again in the future for a much better experience. Please feel free to reach out to us at jogarcia@gpresorts.com and let us know if there is anything additional you would like to share or we could help with.
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Placenetia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2014

We stayed in Unit 68 which is at the edge of the swimming area. There are two large pools (one is heated) and two hot-tubs. A pool table, ping pong tables and other activities. The beds have pillow top memory foam and are sooo comfortable. Walls are thick to eliminate sound from your neighbors. Toilets flush quietly. The area has many places to explore and is close to the beach. It is a must place to stay.

  • Stayed April 2014, travelled as a couple
    • Value
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    • Cleanliness
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Review collected in partnership with Hilton Grand Vacations

Helpful?
1 Thank Mark L G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paradise03Carlsbad, General Manager at MarBrisa Carlsbad Resort, responded to this review, 1 May 2014
Hi Mark L G,
We're so happy to learn of your recent stay! It's wonderful to hear that you found our accommodations comfortable and we appreciate your feedback about your visit as well. We hope to welcome you back again the next time you're visiting Carlsbad!
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Bartlesville, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 April 2014

We stayed in a 2BR-plus unit (1BR plus the adjacent studio) which was the perfect size for our party of 6. We could not have asked for nicer accommodations or a friendlier staff. Carlsbad was a joy, and we felt close enough to San Diego that we didn't mind the drive. Our kids (ages 9 & 12) enjoyed a few of the activities on site - it might have been easier on our schedules to have those a bit later in the day (stopped at 5 or 5:30pm).

We had our original reservation booked at Grand Pacific Palisades, which I chose based on comparing the website descriptions, but I think we were happier at MarBrisa. I would love to return.

Room Tip: We stayed in one of the villages near the entrance, overlooking Legoland, which my kids enjoyed. We...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OKJo H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paradise03Carlsbad, General Manager at MarBrisa Carlsbad Resort, responded to this review, 23 April 2014
Hi OKJo H,
Thank you for your review. We're thrilled you enjoyed your recent stay at our property. It's a pleasure to know you found our accommodations clean, comfortable and spacious for your party of six. We're so glad our staff was friendly and helpful during your stay as well. We're happy you enjoyed your visit and we look forward to welcoming you back again the next time you're in town!
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Kennett Square, Pennsylvania
1 review
Reviewed 14 April 2014

First time here .
Excellent service.
Rooms are extremely clean.
New pools a great addition.
Kid friendly but not overwhelming if without kids.
Highly recommend.
Weather here in April cooler then expected but sunny.
Cool at night .

  • Stayed April 2014
    • Value
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Helpful?
Thank Bayen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maumelle, United States
1 review
Reviewed 13 April 2014

I had a wonderful time in Carlsbad, I had never been before but I had Great villa, it was a great location and a great town, only thing would have liked a view of the ocean otherwise very close to everything and close to the interstate to go to San Diego

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank Shelia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milpitas
2 reviews
Reviewed 11 April 2014

After loosing bonus points and rescued points I was destined to find out just how good Hilton was. I used some more of my points and booked at the Grand Mar Brisa Resort in San Diego Ca. It was very nice and pleasant and the hospitality was great. There are lost of fun activities for kids, the pools are wonderful and they are local to Lego Land which was expensive but a lot of fun. I am still impressed with Hilton, I just wish my rescued points and bonus points were explained better when we purchased this vacation planning...

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank Disneylovers55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about MarBrisa Carlsbad Resort

Property: MarBrisa Carlsbad Resort
Address: 1594 MarBrisa Circle, Carlsbad, CA 92008
Region: United States > California > Carlsbad
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Carlsbad
#6 Green Hotel in Carlsbad
#18 Business Hotel in Carlsbad
#23 Family Hotel in Carlsbad
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — MarBrisa Carlsbad Resort 3.5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Hilton Grand Vacations Club At Marbrisa Hotel Carlsbad

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