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“Excellent visit”

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MarBrisa Carlsbad Resort
Ranked #15 of 36 Hotels in Carlsbad
Certificate of Excellence
GreenLeadersSilver level
Reviewed 7 August 2014 via mobile

We stayed here for 8 nights, this is my 3rd time visiting this property and it is great to see the progress of the building work which generally never interferes in your stay.

The reception is an impressive large open space and we were greeted by Todd who was a very helpful and polite employee. He explained the resort completely and pointed out our room and pool on the map.

We had a 1 bedroom unit which was very spacious, modern and clean. The unit could sleep 4 people comfortably with a large shower and his & hers sink. There is also a large bath in the main room.

The resort is located beside legoland and the crossings golf club. Easy access to San Diego and LA.

My only issues were the location of the pool to our villa (block 50,51 and 52) however the pool was very relaxing, not crowded by any means, great music and food at the poolside grill.

The air conditioning in our room only had 2 settings of on and off with a temperature adjuster, we found this a little loud at times (don't think this is an issue in the newer blocks) however it is a small issue considering the great stay we had. Will definitely be back.

Stayed: August 2014
Thank chris_ham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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987 - 993 of 1,416 reviews

Reviewed 29 July 2014

This was our first trip to Carlsbad and everyone on the staff was friendly and always asked us if we needed anything! The pools are great and there are things for the adults and kids to do! We even got a stamp to mail a postcard at the front desk and they were awesome!

  • Stayed: July 2014, travelled with family
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1  Thank Tfischer08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

Although the resort staff was friendly and tried to be helpful, they couldn't do anything about the 2 main issues with this property - Location and Construction. The property is located next to Legoland and they get started at 6:30AM, very noisy. Also, you can hear everything that happens in the rooms above and beside you!!

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Hilton Grand Vacations
Thank Craig S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014 via mobile

It's a great place to stay. An elevator would really help instead having to climb stairs with heavy luggage. Everything is spread out. It is trek for some if the guest to get to the newer areas. I don't think you should have to walk do far or have to drive. Maybe offer complimentary shuttle service to certain places.

  • Stayed: July 2014
    • Value
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Thank Lisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2014

We just got back from a week's vacation at this property. We had a 3 bedroom/2 bath in building 54. We aren't owners in this timeshare property but did rent through another owner. Our condo worked out perfectly for our family of five. My parents took the Master Bedroom that had a nice King size bed. My husband and I had the 2nd bedroom which also had a nice king size bed and then our 7 year old had the 3rd bedroom that had a double and a twin so really could have slept 3 children. He loved having his own room with his own TV. I will say that each room had a TV which was fantastic but they were all different TV's and worked differently with remotes so we had to have one of the techs come show us how to make them work. Once we got that figured out, we were okay. We had free Wi-Fi but it didn't always work well. After about 10 minutes of use, it would disconnect and then you would have to go back in and reconnect. Not a huge deal but if you were working on something important then you could lose your work.

The beds were all very comfortable with really soft sheets and fluffy comforters. The condo had great A/C except in the back bedroom (2nd bedroom). It would get warm at night when the rest of the unit was very nice and cool. Having a kitchen worked out great and the BBQs were right outside our building which made cooking easy. The condos don't have washer and dryers in the units which was the only downfall we can list. The washer and dryer room was in building 53 which wasn't too far away, however one dryer was broken and the other dryer wasn't working properly so I had to go up and down the stairs and walk over to bld 53 five different times over a 3 hour period to get the clothes to finally finish drying. We only did laundry once because of this problem. I felt sorry for families who had 4+ kids (and there were several) who were trying to do loads of laundry and it just wasn't working out for them....not to mention it was taking valuable time away from their vacation. I learned that the newest buildings have W/D in each unit so that is really nice but I think the majority of the condos don't have them.

There are several pools at the complex. One smaller pool was right by our building. It was heated, had a hot tub, a fun water feater for kids to play in plus a full game room. We really liked the convenience if we didn't want to walk all the way down to the other bigger pool. We used this pool several times. Then we walked down to the bigger pool which was even more heated, had a full bar and food menu plus music playing. There were a lot of families traveling with kids so my son made all kinds of friends. We enjoyed having lunch by poolside and enjoyed the music when we could hear it. The resort is constructing two more buildings right behind the pool so the noise of the construction definitely was loud and could cause some annoyance if you let it bother you. We just tuned it out but did realize they are just starting on this project, so the construction will probably take at least a year to get the next two buildings built.

We never were approached to do a timeshare presentation, and I think it's because we didn't go to the "sales desk" to pick up our discounts to local restaurants. That's when they get ya!

The staff was always very friendly. We would request towels and that would take quite a while and we did need to remind them of our mid week cleaning, but once they came to clean, they did a great job.

The location is fantastic! We didn't visit Legoland on this trip, but the resort has it's own entrance which from what we heard from other families, was a huge bonus. The resort is close to the I-5 which makes getting around easy. It only took 30 minutes to get to SeaWorld and 35 minutes to the USS Midway. Lots of wonderful restaurants near by and the weather was perfect!

All in all this was a terrific vacation and if given the chance we would rent again from this property.

Room Tip: Ask to be in one of the newest buildings that just opened. Washer and Dryers in each room, close to...
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
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2  Thank KellensMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

This hotel/Grand Vacations condo system is in a great location if you want to go to Legoland. There is even a private entrance with no waiting to the theme park! We were offered a discounted rate package in exchange for listening to a 90 minute timeshare offer (which we declined).

The reasons why I gave this hotel just 3 stars are:
-Our studio room was too small for the price. There is a kitchenette, but the room itself is much smaller than we are used to for what we paid.
-Our room is supposedly a "park view," but instead there are construction fences as far as the eye can see.
-There is some mold and rust by the bathroom door on the wall, even though this building is brand new.
-We had no maid service for some reason today. Could it be because we declined the timeshare?
-There is no restaurant of any kind on the property. The nearest restaurant is at the Sheraton, which is a bit of a walk away.

Other than these reasons, we were happy enough with the facilities. The pool is nice, and other than the mold, the room is very clean.

Room Tip: The rooms with a "park view" don't have a park nearby as of yet. Unless they mean Lego...
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
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2  Thank greenrogers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

Overall resort was good, but room cleanliness and maintenance needs attention. Bring your own BBQ as the ones provided don't work (2 yrs in a row). The carpets in the room looked like a cheap hotel and we had to request them to be cleaned in both units and then they did not clean and we had to call again. Then they only cleaned one unit. I gave up!!!

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with Hilton Grand Vacations
Thank Marcus Shaun G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paradise03Carlsbad, General Manager at MarBrisa Carlsbad Resort, responded to this reviewResponded 23 July 2014

Hi Marcus Shaun G ,
First and foremost we would like to thank you for providing us with all your feedback. We apologize that the BBQ did not work during your stay. We also apologize that our staff was not able to provide you with assistance throughout your stay. We encourage you to contact us at jogarcia@gpresorts.com and one of our team members will get back to you shortly. Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about MarBrisa Carlsbad Resort

Address: 1594 MarBrisa Circle, Carlsbad, CA 92008
Phone Number:
Region: United States > California > Carlsbad
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Carlsbad
#6 Green Hotel in Carlsbad
#18 Business Hotel in Carlsbad
#23 Family Hotel in Carlsbad
Price Range: £111 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — MarBrisa Carlsbad Resort 3.5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Hilton Grand Vacations Club At Marbrisa Hotel Carlsbad

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