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“Underwhelming”

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Park Hyatt Aviara Resort
Ranked #4 of 36 Hotels in Carlsbad
Certificate of Excellence
GreenLeadersSilver level
Los Angeles, Ca
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Underwhelming”
Reviewed 25 March 2014

The nicest part of this resort are the valets that park your car. If they try and give you a room on the first floor throw a fit, go crazy, do what ever you have to do to get a room on a higher floor with a view unless dungeons are your thing. I was here on business and was excited because I love Carslbad, but choose another place to stay. They are under staffed everywhere, the food is just edible but the rooms are sure to disappoint.

Room Tip: Hi up and with an ocean view or you'll be intensely disappointed
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  • Stayed March 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank mikey3600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattAviara, Manager at Park Hyatt Aviara Resort, responded to this review, 8 April 2014
Thank you for your kind comments about our valet staff. It is great to hear that they made a genuine impression on you during your stay. If you have future travel plans, please feel free to reach out. It would be our pleasure to assist with arrangements in one of our Panoramic rooms overlooking the ocean and Batiquitos Lagoon Wildlife Sanctuary. We hope to see you again soon!
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1,758 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (259)
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English first
Houston
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 22 March 2014

We stayed here while our family was visiting Legoland and the Wild Safari Kingdom. I believe this used to be Four Seasons. Nice landscaping. They have 2 large pools. One for family and the other for adults only, plus a small hot tub. The water is heated. So, that was nice.

I enjoyed a good workout at the fitness center while I was there.

The kids enjoyed the game room that was complementary. The room had a couple of pool tables, air hockey, and a couple of video games.

Parking is valet only. So, it takes time to get your car.

Overall, we were happy with the place and service.

  • Stayed March 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank NoodleHouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattAviara, Manager at Park Hyatt Aviara Resort, responded to this review, 8 April 2014
Your review is much appreciated. It sounds like you had an opportunity to enjoy quality time with your family at a few of San Diego's great attractions, too. We are grateful that we had the chance to share a part of this memorable trip and learn that the kids had fun at the pools and the game room. If we may be of any future assistance with travel arrangements, please don't hesitate to reach out. It would be wonderful to welcome you all back very soon!
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Coronado, California
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 March 2014

I have stayed all over the world and have never experienced customer service as impeccable as I received at the Aviara. The room, view, food, hotel entertainment, ammenities, shops were all perfect. A weekend was not long enough to enjoy this place. Extremely comfortable bed, wonderful tub and shower. The bathroom was huge. The gym was the largest I have ever seen at a hotel or resort. Pools were beautiful and the ocean is just a stone's throw from the hotel. The valet was service was wonderful even offering bottled water for the road. I can't say enough good things about this place.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank mopsmarg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattAviara, Manager at Park Hyatt Aviara Resort, responded to this review, 8 April 2014
Thank you so much for your kind comments. We are grateful for your glowing review, and it is wonderful to learn that you enjoyed the property and that the staff made a memorable connection with you during stay. It would be a pleasure to welcome you back, so please do not hesitate to reach out if we may be of any future assistance. We look forward to seeing you again soon!
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Phoenix
Level Contributor
141 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 21 March 2014 via mobile

Great rooms and very comfortable. Ample in space and storage. Very comfortable beds. Shower however leaks and the coffee expresso machine makes awful coffee that is lukewarm. There are no restaurants or shops or attractions to walk to. The cab any place starts at $22.00 plus tip. Beautiful context and setting. The food for my conference has been excellent. Lunch, continental breakfast and appetizers. However service at the restaurants is very slow especially at breakfast to order from the menu. All parking is valet including some visitors we had. I would not comeback without a car. And the pool closes too early and opens too-late. Gym is good.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paisagringa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattAviara, Manager at Park Hyatt Aviara Resort, responded to this review, 30 March 2014
Thank you for your review. It is great to hear that you enjoyed dining during your conference, and your feedback is much appreciated. If we may ever assist with a return visit on leisure, please don't hesitate to reach out. It would be an absolute pleasure to welcome you back!
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Lancaster, Pennsylvania
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 12 March 2014

Beautiful grounds, friendly, efficient staff, nice room, fabulous golf course. Large property, so rooms are a good distance from check-in, but a very minor inconvenience in light of the setting. Again, the golf course is not to be missed!

Room Tip: I don't think there is a bad view in the hotel, so not certain an upgrade is worth it.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank OutNextWeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattAviara, Manager at Park Hyatt Aviara Resort, responded to this review, 30 March 2014
Thank you for your kind review. It was a pleasure having you, and your compliments about the resort are much appreciated. Please let us know if we may ever assist with a return visit or tee time. We would love to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 10 March 2014

Just had a 3 day conference at this spectacular resort. The property is beautifully landscaped and set above a spectacular ridge in Carlsbad. The buildings are beautiful and well laid out around the property. The rooms were well appointed with, love the cappucino machine! Staff were professional and friendly. Can't wait to come back for a holiday.

  • Stayed March 2014, travelled on business
    • Value
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    • Cleanliness
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Helpful?
3 Thank Graham W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattAviara, Manager at Park Hyatt Aviara Resort, responded to this review, 11 March 2014
Your glowing review is much appreciated. We are happy to hear that you enjoyed the conference, as well as the illy espresso machines - we agree that they are a perfect start to the day. Please let us know when we can be of any assistance with a future visit. We look forward to seeing you again soon!
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Osceola, Indiana
Level Contributor
195 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 10 March 2014

Our 5 night stay was enjoyable. Valet, concierge, front desk staff, servers (mostly) were friendly, helpful, attentive and nice. The one breakfast we had in the resort restaurant took inordinately long, probably because we ordered off the menu rather than opting for the $28 breakfast buffet.We didn't see much excuse for the lapse in server attention - they weren't busy.

The facilities and grounds are well-maintained. Our room was accommodating. The coffeemaker was weird, a little difficult to operate. It was nice to be able to take stuff out of the refrigerator - without setting off alarms or alerts or getting auto-charged - to make room for our strawberries and whatever. The bed and pillows: comfortable. The bathroom was large - it was nice to have a shelf about the vanities for toiletries. Wished the TV had a sleep timer. Nice charging outlets on the side of the bed - would have been nice to have on both sides.

I would have enjoyed a room facing some semblance of east, south or west. Our room mostly faced north and we got very little sun at any time of day. The balcony in March was always wet and uninviting. Regardless of the view or distance from the elevator, opt for sun!

I didn't golf but the reports I got from others in our group were complimentary of the Aviara course. My one experienced friend said, "I never golfed in a botanic garden before - it was beautiful."

The outlet mall is just a short drive away - maybe 10-minutes. The San Diego airport is only about 45-minutes away. And the SD zoo is only about 30-minutes away. So the resort is nicely located.

Room Tip: I would have enjoyed a room facing some semblance of east, south or west. Our room mostly faced nort...
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank beej5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattAviara, Manager at Park Hyatt Aviara Resort, responded to this review, 11 March 2014
Thank you for your thoughtful review. Excellent feedback! It is wonderful to hear that the service exceeded your expectations, and your comments are much appreciated. If we may ever assist with a return visit, please don't hesitate to reach out. It would be a pleasure to welcome you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Aviara Resort

Property: Park Hyatt Aviara Resort
Address: 7100 Aviara Resort Drive, Carlsbad, CA 92011
Phone Number:
Region: United States > California > Carlsbad
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Carlsbad
#1 Business Hotel in Carlsbad
#2 Spa Hotel in Carlsbad
#2 Green Hotel in Carlsbad
#3 Romantic Hotel in Carlsbad
#7 Family Hotel in Carlsbad
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Park Hyatt Aviara Resort 5*
Number of rooms: 329
Official Description (provided by the hotel):
On California’s sun-drenched Pacific coast, in the seaside community of Carlsbad, Park Hyatt Aviara Resort lies on the north shore of Batiquitos Lagoon – a vast protected wildlife sanctuary and an enclave of natural beauty. From atop the highest ridge, overlooking the ocean and the lagoon, the AAA Five Diamond San Diego resort provides a respite from the ordinary. Located amid 200 acres of verdant hillsides and rolling valleys, within the master-planned community of Aviara, our North San Diego luxury hotel and resort provides an appealing setting for any function. The resort’s Spanish colonial architecture welcomes with a sense of casual elegance. Each of the 329 spacious guest rooms – including 44 suites – features a private balcony or landscaped terrace offering magnificent views. Expansive facilities for meetings and special events are enhanced by complete resort amenities, from acclaimed dining to a full-service spa, swimming, tennis, a fitness center and an Arnold Palmer-designed 18-hole championship golf course. ... more   less 
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Also Known As:
Park Hyatt Aviara Hotel Carlsbad
Four Seasons Hotel Carlsbad
Four Seasons Carlsbad
Aviara Resort
Carlsbad Four Seasons
Four Seasons Aviara

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