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“Lovely” 4 of 5 bubbles
Review of Park Hyatt Aviara Resort

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Park Hyatt Aviara Resort
Ranked #4 of 36 Hotels in Carlsbad
Certificate of Excellence
GreenLeadersSilver level
Westbank
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely”
4 of 5 bubbles Reviewed 29 June 2014

This is a beautiful resort - the property and gardens are lovely (palm trees and orange trees), and the pool area is perfect with an adult only relaxation pool that has a great view (of the golf course, ocean, and even hot air balloons) in addition to a family pool, with several hot tubs, and plenty of lounging space.
The food here is delicious - we ate at the lounge and also ordered room service. Also the service was excellent - everyone was very friendly and helpful. The bed and pillows were extremely comfortable (pillow top mattress). Our room on the fifth floor had a balcony with chairs for sitting and enjoying the view. Our room was large, and the bathroom was also huge with a separate tub, shower, and two sinks.
Expensive but worth it.
Only complaints: upon checking in there were multiple hairs in the bathroom (which was quickly remedied by housekeeping), and the mandatory valet parking is annoying - should be an option to park your own car so you can come and go as you want. The ocean is about a 10 minute drive.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank saysitlikeitis1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattAviara, Guest Relations at Park Hyatt Aviara Resort, responded to this review, 23 July 2014
It is great to hear you enjoyed all the different areas of the Resort during your stay. Your kind comments and feedback are much appreciated. Please do not hesitate to reach out if we can assist with a return trip, it would be a pleasure to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,718 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (256)
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melbourne
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 28 June 2014

I've never written a review so please excuse my nibble first attempt.
I was a little reluctant to stay at this property because it is located in the middle of no where special. However, I am pleased that I did.
The resort is majestic. Beautiful grounds and beautiful pool. Rooms are spacious.
Front desk service was excellent. Particularly Jamie. Valet excellent, thank you Nigel!! Concierge excellent.
Restaurant staff hit and miss. However, Rosie was great.
We had a few issues with our room, however, all dealt with well and reasonably promptly.

  • Stayed June 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank danainmelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattAviara, Guest Relations at Park Hyatt Aviara Resort, responded to this review, 23 July 2014
We are honored you chose to write your first review on your experience at Park Hyatt Aviara Resort. Thank you for taking the time to give our staff such kind compliments, we will make sure all the associates know what a lasting impression they had on your visit. It would be wonderful to welcome you back, please let us know if there is anything we can do to assist with future reservations.
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Chenequa, WI
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 27 June 2014 via mobile

This was our first stay at this resort and won't be our last! Everything was excellent! Highly recommend for families, my kids loved the extra special services from Rice Krispie treats being delivered randomly to the room to the kids poolside movies. We will be back and love this hotel!

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank MeganLakeCountry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattAviara, Guest Relations at Park Hyatt Aviara Resort, responded to this review, 23 July 2014
We are so glad we were able to delight you and your family during your stay. Please let us know if we can be of any assistance with future reservations, we are looking forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Corona del Mar, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

We were attending a wedding in Carlsbad for our niece and decided to stay the night before the wedding due to incoming family travel logistics. What a lovely experience. As my husband has "status" with the Hyatt we were upgraded to a suite which was ample in size for both of us and our teenage son. The suite was very clean, nicely appointed with two balconies and two baths..perfect for the three of us. On the Friday evening we wandered the grounds to find an artist playing electric violin in the beautiful gardens, an acoustic guitarist playing in the lobby bar/lounge and another artist playing in the restaurant. The service Raul provided to us in the lounge was excellent as he was friendly, attentive and genuinely appeared to enjoy his job. All of the other staff were equally attentive and the food and drink was quite good as well. We would definitely consider staying here again for a mini get-away.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Nicolet A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattAviara, Manager at Park Hyatt Aviara Resort, responded to this review, 25 June 2014
Thank you for your kind review, Nicolet. We are so happy to hear that you were delighted with our Sunset Serenade and Art of Entertainment series. Your kind compliments about Raul will also be passed on. When we may be of assistance with a return visit, please feel free to reach out. We would love to welcome your family back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
85 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
5 of 5 bubbles Reviewed 13 June 2014

We stayed at the Park Hyatt Aviara this past weekend and really enjoyed our stay at the hotel. We were in town for to visit friends and decided to splurge a bit and I'm really glad we did.

We drove down from L.A. and got in at around 7pm. There is only valet parking so we drove up and it was quick and easy at that time, with the valet taking our car and a bellhop taking our bags. The bellhop walked us to the front desk and then to the elevator after we got our key. He was very friendly and personable, and at the elevator explained how to get to the room and then left to take our bags down a different elevator and meet us in our room.

We had called in advance to request a crib as we were traveling with our 13 month old daughter and when I checked in at the front desk they said they had it on file and the crib should be in our room. When we got to the room it wasn't there, but the bellhop called and had it in our room in a few minutes. My wife loved the crib and it was in great shape with a really nice mattress and clean sheets.

The room was large and comfortable, and clean enough where we felt totally comfortable letting our daughter crawl on the floor and wander around. The bathroom was large as well and it was great having a shower and then a separate bathtub to give our daughter a bath.

I'm not sure if the walls were thick or if they had just put us in a room without any neighbors, but we never heard a peep in any direction which was great as our daughter slept very well in the room. We were on the first floor and had a room that walked out to the center of the property.

We didn't have enough time to go swimming but we walked by the pool while enjoying the grounds and wished we had more time, as the family pool was very kid-friendly. There was also an adult pool that was quite nice as well. When we come back we'll hopefully be able to try out each of them.

My only real complaint is that when we checked out at 11am on Sunday there was a long line for the valet and it took about 20 minutes to get our car. It made me wish they had self-parking as a wait like that is tough with an impatient baby.

Overall we really enjoyed our stay and the property was beautiful. We can't wait to return.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank MichaelRinck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattAviara, Manager at Park Hyatt Aviara Resort, responded to this review, 25 June 2014
We are really glad that you decided to stay with us too, Michael! It is great to hear that our staff made a genuine connection with you and your family. Thank you for your kind compliments. If we can assist with a return reservation, please do not hesitate to reach out. We have great kids activities daily at the pool, as well as live music poolside. It would be a pleasure to welcome you all back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 7 June 2014

During travels, you always miss an item or break an item. I called the housekeeping/front desk at 6:45 am for an item but it took them one hour to deliver! I am not sure how many hotels are that backed up before 7? I almost missed my business meeting and the worst part was that front desk said - oh why dont you just come to the front desk and collect the item! Sometimes you get what you paid for and in this case being a 4 or 5 star hotel with so many good reviews - I can assure you will NOT get what you paid for. Terrible service!

Room Tip: Do NOT stay at this property.
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  • Stayed June 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank Ashbirla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattAviara, Manager at Park Hyatt Aviara Resort, responded to this review, 25 June 2014
Thank you for your review. We apologize for the inconvenience that you experienced, and you are absolutely correct that the item should have been delivered in a more timely manner. On the rare occasion when large convention groups check-out at once early, our front operations team may have temporary delays. We hope to have the opportunity to welcome you back again to show you that we are better and exceed your expectations for a most memorable visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redondo Beach
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 1 June 2014

From the "basketball" court which was a broken parking lot, an unexpected closure of the game room (during spring break with 4 kids) to closing of the kitchens and room service without notice. Will stick with La Costa in the future.

  • Stayed April 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank TravelerRedondoBeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Hyatt Aviara Resort

Property: Park Hyatt Aviara Resort
Address: 7100 Aviara Resort Drive, Carlsbad, CA 92011
Phone Number:
Region: United States > California > Carlsbad
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Carlsbad
#1 Business Hotel in Carlsbad
#2 Green Hotel in Carlsbad
#2 Spa Hotel in Carlsbad
#3 Romantic Hotel in Carlsbad
#7 Family Hotel in Carlsbad
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Park Hyatt Aviara Resort 5*
Number of rooms: 329
Official Description (provided by the hotel):
On California’s sun-drenched Pacific coast, in the seaside community of Carlsbad, Park Hyatt Aviara Resort lies on the north shore of Batiquitos Lagoon – a vast protected wildlife sanctuary and an enclave of natural beauty. From atop the highest ridge, overlooking the ocean and the lagoon, the AAA Five Diamond San Diego resort provides a respite from the ordinary. Located amid 200 acres of verdant hillsides and rolling valleys, within the master-planned community of Aviara, our North San Diego luxury hotel and resort provides an appealing setting for any function. The resort’s Spanish colonial architecture welcomes with a sense of casual elegance. Each of the 329 spacious guest rooms – including 44 suites – features a private balcony or landscaped terrace offering magnificent views. Expansive facilities for meetings and special events are enhanced by complete resort amenities, from acclaimed dining to a full-service spa, swimming, tennis, a fitness center and an Arnold Palmer-designed 18-hole championship golf course. ... more   less 
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Also Known As:
Park Hyatt Aviara Hotel Carlsbad
Four Seasons Hotel Carlsbad
Four Seasons Carlsbad
Aviara Resort
Carlsbad Four Seasons
Four Seasons Aviara

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