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“Very nice Hilton property” 5 of 5 bubbles
Review of Cape Rey Carlsbad, a Hilton Resort

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Cape Rey Carlsbad, a Hilton Resort
Ranked #10 of 36 Hotels in Carlsbad
Certificate of Excellence
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Very nice Hilton property”
5 of 5 bubbles Reviewed 5 December 2013 via mobile

Located on 101 and just across it from the beach this property is a top notch Hilton with great service and excellent rooms. I stayed one night for business and was pleased with the service and quality of drinks at Chandler's bar on site. While I did not use the pool area it looked very inviting and well laid out. You will have easy access to Carlsbad and all it's activities but can still have a quiet down time in a very nice facility. If I was on vacation I would spend the extra dollars for a beach view room the sunsets are very nice.

Stayed December 2013, travelled on business
Helpful?
Thank Leroy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review, 28 December 2013
Dear Leroy D, thank you for your kind note on Trip Advisor. It nice to hear that you enjoyed the property even though your visit was short. As for the restaurant , we have worked to improve the cocktail program and the food offerings so it was nice to hear the feedback.

Please come back and visit us when you have more time as the property is perfect as a vacation destination.
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1,219 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (278)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Los Angeles, California
1 review
5 of 5 bubbles Reviewed 4 December 2013

Perfect location and impeccable service.
The weather wasn't the best during our stay, but the warm pool didn't disappoint. The drinks poolside were creative and stiff and the breakfast buffet was pretty awesome.
It feels almost like an upscale boutique property, which was surprising.
I got a facial at the spa and I loved it. Didn't have much time to enjoy the rest of the spa facilities, but I can imagine they're great.
The hotel doesn't have direct access to the beach. It's located across a busy highway from it. But there's a crosswalk at a traffic light nearby and getting there shouldn't be too much trouble.
Overall, a great choice. They even have transportation to the village/outlets!

Room Tip: Get one with a balcony. They overlook the pool/beach.
See more room tips
  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 709Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review, 28 December 2013
Dear 709 Travel, thank you for your recent posting on Trip Advisor. We were pleased to read your comments on the pool , spa, location, and most importantly the service. We hope to see you on your next visit to Carlsbad .
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Pinehurst, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 December 2013

I would highly recommend this location if staying in Carlsbad. The staff is outstanding, friendly and so accommodating. Rooms are big, well decorated and the bathrooms are beautiful. We really enjoyed the shower. Ocean and pool view room was amazing.

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kimberly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review, 7 December 2013
Dear Kimberly M, thank you for your recent posting on Trip Advisor. We appreciate you taking the time to share your positive experience with others. As a returning guest, your feedback means a great deal to us. Moreover , the comment about the staff was very well received as we share these on a frequent basis with our team. I hope to see you again soon.
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Phoenix, United States
1 review
4 of 5 bubbles Reviewed 4 December 2013

Not bad, some slight improvements could have been made. Vies were amazing, staff very friendly & helpful. Coffee maker should have been replenished. Very nice location and service for the money. Rooms could have been ready a little earlier Over all a VERY nice experience!

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Todd Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review, 7 December 2013
Dear Todd Z, thank you for taking the time to post a review after your last stay. Overall, your comments conveyed that you liked the property, but there a couple of details that we could have addressed better. We are always striving to get better so if you have a moment to share a couple of specifics about the coffee maker in your room not being replenished or the timeliness of your check-in, I would appreciate a quick note to vikram.sood@hilton.com with your contact information so that I could speak to you in person.
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Idyllwild, United States
1 review
5 of 5 bubbles Reviewed 3 December 2013

We arrived to a beautiful sunny day, this location is as near to perfect as you will get. From arrival to departure eveything was perfect. The staff are amazing, they all went the extra mile to be helpfull and friendly. We considered the pool and pool service to be first class. We had breakfast outside on a beautiful day in late November, it was really a nice experience. Room service the next day was fast (10 minutes)and had everything exactly as we had requested. The Hotel is close to many great restaurants,the beach is a few steps away and perfect for walking. We shall certainly be returning!

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dorian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review, 7 December 2013
Dear Dorian P, thank you for your recent review . It was great to hear all of the positive comments about the location and the property, but we really appreciated the feedback about the staff. As a relatively new resort, we have worked hard on developing a service culture that is about warmth and genuine care so I am glad to see that the teams' efforts were recognized and appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 December 2013

I'm glad I chose this hotel to stay for our trip to Legoland. It's a very beautiful hotel that has a nice touch of style. My children loved it as well. Having the beach right across the street is a very cool perk. We will be visiting again for sure!

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Rebecca T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review, 7 December 2013
Dear Rebecca T, thank you for your recent review. I am glad that you enjoyed the property while visiting Legoland . With kids, it is nice to get them to the beach or in the pool after a long day at Legoland and then enjoy the rest of the property. Please think of us on your next visit to the area.
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Oceanside, California, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 2 December 2013

What a beautiful nice place to spend some time away from home! Our room was on the 3rd floor with an unobstructed full ocean view and a balcony too! This resort is top notch from the time you drive up to the front door to register until you leave for your drive home. Everyone was so nice and helpful. We were right accross the street from the beach. The pool and spa were so relaxing in the evening with the live music on site. We will certainly be visiting here again soon!

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review, 7 December 2013
Dear Steve L, thank you for your recent review. As a neighbor, we really appreciated the feedback and I wanted to thank you for choosing the property for your Anniversary weekend. I hope that this becomes a tradition for you as we look forward to welcoming you back for many many more anniversaries along with frequent visits to Chandler's and The Spa. Congratulations on your recent Anniversary and I look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cape Rey Carlsbad, a Hilton Resort

Property: Cape Rey Carlsbad, a Hilton Resort
Address: 1 Ponto Road, Carlsbad, CA 92011-4620 (Formerly Hilton Carlsbad Oceanfront Resort & Spa)
Phone Number:
Region: United States > California > Carlsbad
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 36 Hotels in Carlsbad
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Cape Rey Carlsbad, a Hilton Resort 4.5*
Number of rooms: 215
Official Description (provided by the hotel):
Nestled along the sunny Pacific Coast in Northern San Diego and only 150 steps to the surf, Cape Rey is the adventurous choice for the California traveler who seeks something different and unique. With spectacular views of picturesque South Carlsbad beaches, the resort sits atop the crest of a series of gently rolling berms - a crest we like to call the Cape! At the Cape you are just minutes from LEGOLAND(R)California and the historic Del Mar Race Track, or a short coastal drive to SeaWorld, the San Diego Zoo or Safari Park, famous regional wineries, and award-winning craft breweries. For the adventurous types we outfit you for local deep-sea fishing, sailboat cruises, horseback riding, paddle boarding, snorkeling, surfing lessons, and kayak explorations. Foodies enjoy dining on-property at Chandler's, where you'll find familiar favorites prepared with a twist. For connecting rejuvenation with mind, body and soul, we offer one of the top 5 Hotel Spas in the U.S. By Travel & Escape, the Ocean Crest Spa. And with an array of excursion locales and onsite amenities, there's always something to do, see or eat at the Cape. ... more   less 
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