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“Very nice place!!”

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Cape Rey Carlsbad, a Hilton Resort
Ranked #12 of 36 Hotels in Carlsbad
Certificate of Excellence
United States
Level 4 Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Very nice place!!”
Reviewed 30 April 2014

Clean, beautiful and very friendly people. To our surprise we had a complimentary fruit basket delivered to our room. I am a picky person when it comes to hotels- trust me this is a good place! You don't have to use the valet. There's a garage within short distance & it's very safe.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Triptravler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review, 13 May 2014
Dear TripTravlr, thank you for your most recent review. As you said in your review, you are a seasoned and picky traveler so it was nice to hear that you enjoyed the property and the engagement of the staff. We look forward to seeing you again soon.
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1,355 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (297)
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English first
West Covina, California
Level 2 Contributor
5 reviews
3 hotel reviews
Reviewed 29 April 2014

This hotel is made my wife's and my stay in Carlsbad so much better. The view of the beach is great. It's a nice area. Very quiet. Not too close to the Carlsbad Village to get the noice but close enough to drive to the village in 5-10 minutes. The restaurant food was good. Room service was fast, the room was clean. Carlsbad needs a 4 star hotel like this one.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank dougsanch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review, 13 May 2014
Dear Dougsanch, thank you for your recent review . You are right in that our location is special given its proximity to both the Village and the Beaches of Carlsbad. One feels secluded , but not isolated. I hope you and your wife will come back during the summer as we are rolling out a number of new activities for our guests.
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Bogota, Colombia
Level 5 Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 April 2014

We just went to Carlsbad to visit Legoland. We were coming from LAX from a long flight. The hotel is located in a beautiful place with a nice view of the ocean. We arrived earlier than checkin time, but the front desk was REALLY amazing helping us with a room for me and my family.

The courtesy of the staff at the arrival was supreme. Two thumbs up! The hotel is very modern and the rooms are very comfortable and big. The bathroom is also very nice. The hotel is very well located and it has a nice view. The ocean is accross the street. The neighborhood is very calm and the place is realy warm.

I hope I had more time to stay at the hotel in the future, but is a very great place. I think is one of the best Hilton Hotels I have ever stayed.

RAJ at the front desk was REALLY amazing. He worked for us to get a room earlier and I want to thank him again.

Room Tip: The ocean is accross the street. Ask for an ocean view room if possible.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roberto H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review, 13 May 2014
Dear Rheldo, thank you for your recent review . It was nice to hear that we provided a much needed escape after a long flight and drive from LAX. Most importantly, thank you for the feedback surrounding Raj at the Front Office. I will be sure to recognize him for his efforts and share the feedback with his peers.
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Regensburg, Germany
1 review
Reviewed 27 April 2014

Especially differenciations: In the bathroom I found long shower towel XXL size. Especially for tall guys a very nice experience. During breakfast I got not typical small glasses of orange juce where you have to run several times. I got big glasses. Definitely facing the Ocean side is a plus. Time was to short for me to enjoy ths spa area.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Wolfgang L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review, 13 May 2014
Dear Wolfgang L, thank you for your recent posting and review. It was nice to hear that you appreciated some of the nicer touches at the resort such as the larger towels . We continue to work on initiatives to provide a better experience. It appears that you live overseas, but should you need a fix of Southern California, please return to the property.
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Modesto, California
Level 4 Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 April 2014

We would like to commend one of your employees, Peyden S. for his OUTSTANDING service when we arrived at Hilton Carlsbad Oceanfront Resort and Spa. Peyden S. was kind, helpful, made us feel welcomed, told us all about the hotel, explained about the pool area, restaurant service and other major details about the resort. When arriving into our room Peyden S. also explained about the a/c, set up our luggage and again asked if we had any questions. We were very happy that a nice young man works for such an outstanding hotel chain.
When departing three days later we were again had the same experience with the same young man Peyden S. He asked about our stay at the hotel, he even remember that we were from the Central Valley and told us to have a safe drive home.
Hilton Carlsbad keep us the great job hiring such kind young man and women as Peyden S.

Room Tip: Excellent Service, Beautiful Hotel, Family Friendly, Outstanding Business area with Mac Computers...
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Stayed April 2014, travelled on business
Helpful?
Thank GRAMMIEGRAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review, 13 May 2014
Dear Karen W, thank you for your recent review and your feedback regarding Peydon. We will be sure to recognize him for the service that he provided while you were here. It is always special to have one of our team members mentioned in a written review. I look forward to seeing you again on your next visit to Carlsbad.
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San Diego, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 April 2014

Be sure to review your reservation with the front desk when you check in to make sure you are getting everything you paid for. Restaurant and spa were great but a little overpriced. Take your valuables out of your car, I watched the valets steal someones weed.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Matthew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level 5 Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 April 2014

We just returned for a much needed R&R trip. My wife and two teenage children.
This property is exceptional! Great location, fabulous pool and out door area to sit and relax. the restaurant is great for any meal! Breakfast was really good with awesome friendly staff to assist. Really close to all that Carlsbad has to offer the vacationing family. We Love PCH and will stay again at this hotel!! Can't wait for the next time we get to go there!!

Room Tip: Ocean front may be an upgrade, but very well worth the View!
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GNAllen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vikram S, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review, 13 May 2014
Dear GNAllen, thank you for your positive review . We really appreciate you taking the time to share your experiences at the property. I am glad that you enjoyed the restaurant as a lot of work has gone into creating a unique venue that really feels like a stand alone neighborhood restaurant where guests come numerous times a week. I will be sure to share your review with the team at Chandler's. I hope to see you again on your next visit to Carlsbad.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cape Rey Carlsbad, a Hilton Resort

Property: Cape Rey Carlsbad, a Hilton Resort
Address: 1 Ponto Road, Carlsbad, CA 92011-4620 (Formerly Hilton Carlsbad Oceanfront Resort & Spa)
Phone Number:
Region: United States > California > Carlsbad
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 36 Hotels in Carlsbad
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Cape Rey Carlsbad, a Hilton Resort 4.5*
Number of rooms: 215
Official Description (provided by the hotel):
Nestled along the sunny Pacific Coast in Northern San Diego and only 150 steps to the surf, Cape Rey is the adventurous choice for the California traveler who seeks something different and unique. With spectacular views of picturesque South Carlsbad beaches, the resort sits atop the crest of a series of gently rolling berms - a crest we like to call the Cape! At the Cape you are just minutes from LEGOLAND(R)California and the historic Del Mar Race Track, or a short coastal drive to SeaWorld, the San Diego Zoo or Safari Park, famous regional wineries, and award-winning craft breweries. For the adventurous types we outfit you for local deep-sea fishing, sailboat cruises, horseback riding, paddle boarding, snorkeling, surfing lessons, and kayak explorations. Foodies enjoy dining on-property at Chandler's, where you'll find familiar favorites prepared with a twist. For connecting rejuvenation with mind, body and soul, we offer one of the top 5 Hotel Spas in the U.S. By Travel & Escape, the Ocean Crest Spa. And with an array of excursion locales and onsite amenities, there's always something to do, see or eat at the Cape. ... more   less 
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