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LEGOLAND California Hotel
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Reviews (1,850)
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1,312 - 1,317 of 1,850 reviews
Reviewed 27 August 2014

We had a wonderful experience here. The room with a king bed, set of bunks and pull out bed easily fit our family of 6. We arrived early, dropped off our luggage and spent the day at Legoland. Legoland closed at 6:00, which allowed us to spend the evening enjoying the amenities of the hotel. Breakfast was excellent at the in house restaurant. It is very expensive, so we only stayed one night, and that was plenty for a full Legoland experience.

  • Stayed: October 2013, travelled with family
    • Location
    • Rooms
    • Service
Thank TexasHula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2014

We recently stayed here with our 2 kids for the first time and it was a great experience. Kids loved the room as soon as we walked in. We stayed in the adventure themed room. The kids area is separated from the adults by the bathroom so you get some privacy without it being a true suite. The design and function of the room is fantastic. The room was very clean and so was the bathroom. We had a view of the pool and the ocean in the distance. We thought it was pretty quiet at night so had no problems with noise from the pool. We bought the package with the breakfast and I would highly recommend that as the breakfast buffet was a big hit with the kids. And the kids loved the disco elevator! Even thought it might be pricey, I would highly recommend staying here if you are visiting Legoland. Disneyland could learn a thing or two from what they did at the Legoland hotel. We stayed at the Grand Californian right after this and it was dingy, dirty and cramped especially compared to the Legoland hotel.

Room Tip: Stay in the Adventure Themed room.
  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank SFCALUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2014

We have stayed at many hotels but this one has to be one of the best for young families. Here is my review.

1) Location - Excellent. Located only 25 feet away from the Legoland theme park entrance. Only 2 minutes away from the Carlsbad Premium Outlets outdoor shopping mall and Costco.

2) Hotel Amenities - Excellent outdoor pool with changing rooms, ample parking, valet service, first class accommodations. The hotel is a theme park in itself. It has lego characters everywhere and costs thousands of dollars to make each piece located in the lobbies, bathrooms, entrance way, dining area and individual rooms. It is worth the price just for the kids to experience the treasure hunt, have nightly entertainment and their own half room with t.v. and bunk beds. This new hotel put extra thought behind every decor with matching carpets, sculptures, wall-paper, shower curtains etc Even the main floor bathrooms have sensors that trigger voices that converse with each other as you enter. The elevators are also quite a treat, as it initially plays slow elevator music until the doors close then the disco music and strobe lights flash when you travel up or down the elevator.

Rooms - 1st class - The toilets are the only ones I have seen that have a double toilet seat - the top one for little tikes and a second seat underneath for adults. It comes with a mini fridge and microwave upon request. The best part is having a separating wall for the parents and kids with 2 wall- mounted tvs - bunk beds for the kids and Queen for the adults. It also comes with an in-room safe. Rooms are quite quiet considering families are the majority that stay here.

Dining - Exceptional - There are stations for dessert, beverages, salad bar, carved roast beef, pork, ham, Mexican food, all types of vegetables, rice, potatoes, fixings. This buffet has more variety than any buffet I have ever seen and the food is fresh and well rounded for all tastes. Plenty of seating for everyone. Tip - Purchase the meal vouchers in advance as it would cost you at least 25% more if you didn't.

Service - We had some issues with the hotel, but they dealt with it in the most professional manner.

Overall review - There are other 4-5 star hotels in the area, but you can never substitute the enduring memories your family would have in staying in this themed hotel that captures the whole Lego experience first hand.

  • Stayed: April 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Glen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2014 via mobile

My first impression of the room was awesome! Until.. We found hair on our bed, hair and mildew in our shower, shower curtains pink/yellow from not being cleaned properly and inside toilet was dirty. I called the housekeeping dept to please send a Hskpr to retouch those areas.. The room was decorated nice but the cleanliness of the room was poor and not up to standards. "You get what you pay for!" Definitely does not apply to this hotel.. For $440 I was expecting a clean room.

Breakfast was good and my son loved it, so I was happy to see him enjoy him self.
Overall the experience was good but wouldn't pay the amount I did to return to this hotel. I been to holiday express and their quality and standards are way much higher... So you don't always get what you pay for.

Stayed: August 2014
2  Thank Glendy22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew C, Guest Relations Manager at LEGOLAND California Hotel, responded to this reviewResponded 29 August 2014

Dear Glendy22,

Thank you for taking the time to provide us with your feedback and thank your for staying with us at the LEGOLAND California Resort! I am so sorry to hear that your stay was anything less than exceptional. Your experience is precious to us and I cannot apologize enough for our failure to exceed your expectations. I am saddened to hear that your room was not up to standards in cleanliness and decor. We really appreciate each and every guest feedback we receive as it is truly our greatest source of learning.

Though your first visit with us was less than desirable, I hope you will consider us again in the future to give us another chance. Thank you again for your feedback, Glendy22.

Warm Regards,

Matthew C

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2014 via mobile

Disco lifts, theme rooms, daily lego gifts, treasure hunt, characters at breakfast and dinner, Legos in the pool, balloonist, nightly entertainment mini lounge and movies in the pool. Plenty of going on in the hotel. Room is reasonably clean, facilities and setup made for family living with children. Convenience to theme park is great. We brought towels from the hotel pool to Chima water park as per checkin staff advice and that reduces the weight we carried around the park. Early access to the parks allows us to enjoy popular rides with out too much queuing and we re-enter the park after 5.30pm to enjoy the rest of the park facilities after spending time in the hotel pool. In the kids word, most awesome hotel and holiday ever.

Stayed: August 2014, travelled with family
1  Thank Trippyhappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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