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“Above and Beyond my Expectations!”

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West Inn & Suites Carlsbad
Ranked #1 of 36 Hotels in Carlsbad
Certificate of Excellence
Reviewed 10 June 2014 via mobile

This hotel is elegant as well as comfortable. The staff, especially Amanda, is friendly and courteous! The breakfast is amazing and the kitchen staff goes above and beyond to make sure that you have everything you need, especially Bertha! Legoland is just down the road. We thoroughly enjoyed our stay and will be back!

  • Stayed: June 2014
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Thank Jamie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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451 - 457 of 1,144 reviews

Reviewed 9 June 2014

An amazing little boutique property that was only a 5 minute drive to the premium outlets for shopping. The room ( we stayed in a king suite) was one of the most well appointed room we have stayed in. The staff are super friendly and attentive to all needs and made us feel right at home. They have a great swimming pool where they supplied at no charge swim nappies for our baby, a large selction of pool toys and ice cold water. Will definatley stay there again thats for sure

Room Tip: The king suites are huge and provide plenty of room for a family of 4
  • Stayed: May 2014, travelled with family
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Thank Fisherfamilyfun2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

Really nice hotel with perfect location, especially if you want to visit Legoland,
free frequent shuttle to Legoland - really nice helpful driver.
While coming back, I missed my shuttle as I got late, kid wanted to do one last ride, but when I called them, the driver came back instantly to pick us up, without us having to wait for the next scheduled shuttle.
Really nice friendly staff, nice clean tidy rooms.
There are some cookies and milk available in the night - which was really nice for the kids.
Also their usual checkout was at 11, but when I told them, I'm running a bit late, they were more than happy to push it further by an hour, at no extra cost.
Overall would definitely recommend this hotel - if you're vising Legoland or the area in general.
Would definitely come back.

Room Tip: you can't go wrong, pick anything.
  • Stayed: June 2014, travelled with family
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1  Thank Prabs C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

What can i say, i guess the previous few reviews capture it all.

We travelled down from Anaheim after doing the Disney stuff, to make West Inn & Suites our home for 11 nights. I has pre travel concerns over the location and earlier reviews about train tracks etc. These concerns were to very quickly disappear - the hotel facility is first class, attention to detail and little touches are special, staff are exceptional, service is first rate without being over fussy. All in all a 5* service that would come to expect at some very high end international chains.
Coming from the UK and travelling with my wife and three girls we thoroughly enjoyed our Californian experience but if i was to be honest this was made special by the West Inn and Suites.
Great rooms (probably one of the best i have ever stayed in - if you can afford the little extra go for the double king suite; well worth it), fantastic facility, spotlessly clean, exceptional staff, convenient location, good food, fab little touches...... its difficult to say anymore.
We will hopefully one day return!
Thanks West Inn and Suites for a memorable stay.

Oh, and by the way, why the West isn't No 1 in the list, beggars belief - it leaves the rest standing.

Room Tip: Go for the Double King Suite - we were in room 311 - superb!
  • Stayed: June 2014, travelled with family
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Thank DBCAG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

We stayed at West 5/16/14 - 5/19/14 based on Trip Advisor reviews. And it exceeded our expectations as well. There are so many things that are truly magical about this property it is hard to capture all of it. We were traveling with kids 10 and 8 and it hit all the buttons! Super clean, well taken care of, big rooms, awesome pool, cookies!! free breakfast, good coffee, aveda products, a wonderful restaurant, beach stuff, free movie rentals...the amenities are crazy! And then there is the staff. An exceptional group of individuals that are gracious and genuine with every interaction. It is quite impressive.

Room Tip: It was worth the extra for the suite, which gave us a seating area and a little kitchen. We were the...
  • Stayed: May 2014, travelled with family
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4  Thank snowbrushcafe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

This was a get away week end for me and my husband. It was so relaxing and stress free. From the moment we arrived and had the pleasure of checking in with Amanda, I knew that it was going to be a wonderful experience.The staff is courteous and friendly.The shuttle service is a nice perk and the driver Emily is quite knowledgeable about the area. The bed was so comfy that it was hard to get up and start the day. The complimentary breakfast was good but the service was exceptional. I will be back again and I will recommend to all of my friends.

  • Stayed: May 2014, travelled as a couple
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Thank jmbnla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

We stayed in this hotel for 8 nights and it was great. Breakfast is included and that was a big plus for our stay. All rooms have king beds so our double bed room included two king beds - very nice! The staff is very professional, helpful, and friendly. We were able to borrow items for the beach - chairs, umbrella's, boogie boards, cooler - from the hotel and return at no cost. This was a big plus for us. Location was super convenient.

  • Stayed: May 2014, travelled with family
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Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about West Inn & Suites Carlsbad

Address: 4970 Avenida Encinas, Carlsbad, CA 92008-4343
Phone Number:
Region: United States > California > Carlsbad
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Carlsbad
#1 Family Hotel in Carlsbad
#2 Best Value Hotel in Carlsbad
#4 Romantic Hotel in Carlsbad
#6 Business Hotel in Carlsbad
Price Range: £118 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — West Inn & Suites Carlsbad 3*
Number of rooms: 86
Official Description (provided by the hotel):
Next to the pristine beaches of Carlsbad, minutes from attractions such as LEGOLAND, the Museum of Making Music, Lagoons and Outlet Shopping, our boutique style hotel offers 86 rooms including 36 suites. All rooms include one or two king sized beds, free wireless HSIA, 37" flatscreen tv's, refrigerator stocked with two complimentary welcome waters upon arrival, microwave, hairdryer, iron / ironing board, and complimentary full breakfast. For relaxation enjoy our water wall around a sparkling pool/whirlpool. Adults take part in our Seasonal Pour while our smaller guests enjoy cookies and milk at bedtime. Let our shuttle service (within 5 miles of the hotel)take your mind off gathering directions while our Concierge team plan your next move. The property features two dining on-site dining options Bistro West (Contemporary Farm to Table faire) and West Steak and Seafood (Fine Dining). ... more   less 
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Also Known As:
West Inn And Suites Carlsbad
West Inn & Suites Carlsbad Hotel Carlsbad
West Hotel Carlsbad
Carlsbad West Hotel

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