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“SIMPLY the best in the business.”

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Homewood Suites by Hilton Carlsbad-North San Diego County
Ranked #9 of 36 Hotels in Carlsbad
Certificate of Excellence
1 review
“SIMPLY the best in the business.”
Reviewed 6 June 2012

I've stayed all over the country in various different hotels. Given the location, value and amenities, these guys know how to run the show. Walking distance or comp'd shuttle to anywhere around local cities.. I'm impressed, especially with the guest services staff.. AMAZING.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank getCondemned
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Homewood Suites by Hilton Carlsbad-North San Diego County, responded to this review, 21 June 2012
Dear GetCondemned,

Thank you so much for your review of your recent stay with us. We are glad you found us a value and convenient place to stay. And we do pride ourselves on excellent customer service and were thrilled to hear you find us amazing! We appreciate your kind words very much!

Warm Regards,

Drew Allison
General Manager
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1,041 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Carlsbad, California
2 reviews
Reviewed 5 June 2012

Excellent hotel-- been staying here on business for 5 years. Never disappointed.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Roy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Homewood Suites by Hilton Carlsbad-North San Diego County, responded to this review, 21 June 2012
Dear Roy C,

We read your review of your recent stay with us and want to extend a personal thank you from the management of our hotel. We were so pleased to hear you are never disappointed when you stay with us, and we want to thank you for your continued business. We appreciate it very much! We look forward to seeing you again very soon!

Warm Regards,

Drew Allison
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pleasant Grove, Utah
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 June 2012

Our family stayed in 3 suites for 5 nights and the Staff at this Homewood Suites was awesome! Our rooms were clean and our bed was SOOO comfortable! We were able to shut the door to our bedroom and sleep without hearing anyone in the hallway.
We wanted to have a family birthday party for our 3 yr old grandson after dinner one night and they let us have paper plates, plastic forks and allowed us to celebrate down in the dining area right off the pool.
On another night, we were making dinner in our suite, including a pasta salad that called for vegetable oil. We did not have any oil for the recipe, so I called down to the Front Desk and the woman staffer at the Front Desk invited me down to the kitchen to see if we could find some vegetable oil....better yet, she found me some olive oil and let me take a small amount up to my room to finish making dinner......our whole family loved our stay....
Every single person that worked at the Front Desk was extremely helpful in every way.....Jessica, Melissa....to name a few. I wish that I could remember the name of the others at the Front Desk.

  • Stayed May 2012, travelled with family
    • Value
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Helpful?
Thank Dawn125_3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Homewood Suites by Hilton Carlsbad-North San Diego County, responded to this review, 21 June 2012
Dear Dawn125_3,

Thank you sincerely for your wonderful review of your recent stay here with us at the Carlsbad Homewood Suites. We read each review and take the comments seriously so we always love to hear feedback from our guests. Helps us stay on our toes and constantly improve, which is our goal. Since we value top notch customer service and taking good care of our visitors, when we hear that folks have enjoyed their stay, it makes all we do worthwhile! So, thank you very much again. We hope you will have another opportunity to visit us soon.

Warm Regards,

Drew Allison
General Manager
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Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 May 2012

I've never stayed at a Homewood Suites before. Never knew about it until my sister hooked us up with some free nights through their business relationship with Hilton. But wow. What an unexpected surprise. New, modern, cozy suites. The rooms are clean and the interior designing is very well done. Moreover, the customer service is phenomenal. The icing on the cake are the complimentary breakfasts and the "manager's special" that is basically another complimentary dinner with free beer and wine. Not only is their beer on tap, but they also had a beer tasting contest tonight that allowed us to help the hotel to pick what beer to put on tap for the next month.

We also brought our kids and it's a perfect place for a family. Separate bedroom with a sofa bed in living room for the kids. Right next to Legoland and Carlsbad Outlet.

Bottom line. This is a small hotel, but it's a great one. They know how to treat their guests. They are serious about treating their guests right. Great job Homewood Hilton Carlsbad! You guys rock!

  • Stayed May 2012, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank tubely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWGeneralManager, General Manager at Homewood Suites by Hilton Carlsbad-North San Diego County, responded to this review, 6 June 2012
Dear Tubely,

We are so glad you chose to spend your family travel time with us here at our hotel. We take customer service seriously and were thrilled to read you found ours phenomenal. Thank you very much for your kind words and your review! "Tap Take Over" has been a huge success and we are glad you were a part of the fun! We love having activities like this as we get to join in and share good times with our guests. Thank you for your business, and we hope you plan to stay with us again soon!

Warm Regards,

Drew Allison
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redlands, California
Level Contributor
301 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 28 May 2012 via mobile

This is the third Homewood Suites location I have stayed at and this one also did not disappoint! The suite was clean, quiet, comfortable, and nicely furnished.

Bryson (front desk staff) was friendly and cheerful (despite being VERY busy upon our check-in), and was efficient in getting us checked-in and out.

Breakfast was plentiful and tasty and the dining area was open, airy, and comfortable.

My only "complaint" is that it would have been nice to stay longer, but our plans would only allow for one night here!

  • Stayed May 2012
    • Value
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    • Cleanliness
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Helpful?
Thank SLPlovesPE42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWGeneralManager, General Manager at Homewood Suites by Hilton Carlsbad-North San Diego County, responded to this review, 6 June 2012
Dear SLPlovesPE42,

Thank you for taking time to write and post your review about your stay. We appreciate the review and your business very much. We will pass your kind words on to Bryson, who, in my professional opinion is awesome!! It was wonderful to hear you had such a good visit with us. We hope you will return to stay with us again soon! Wishing you continued safe travels from all our staff.

Warm Regards,

Drew Allison
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Illinois
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 25 May 2012

This property needs a thorough renovation. It is old and tired. Bedrooms, living room and kitchen all need to be updated and repaired. The price is affordable, but the property just did not live up to the standard that I expect when I stay at a Homewood Suite. I'm not sure if you can do better, but if I am, but I would definitely try another hotel.

  • Stayed May 2012, travelled on business
    • Value
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Helpful?
Thank Reece1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWGeneralManager, General Manager at Homewood Suites by Hilton Carlsbad-North San Diego County, responded to this review, 30 May 2012
Reece1950,

Thank you for your review. I am sorry your stay was not up to your expectations. The Homewood Suites by Hilton, Carlsbad recently turned 4 years old and is among the newer properties in this area. We do make extensive efforts to maintain and upkeep the property each year. It is unfortunate that we missed the mark in this case. If you could privately message me your room number it would be appreciated and we will look at the room and make changes and repairs where applicable. Feedback, positive or negative, is always appreciated so thank you for taking the time to share your experience. I hope you give us another chance in the future!

Warm Regards,

Drew Allison
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
el paso, texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 May 2012

If you are coming to Carlsbad for a few days of work or pleasure, I encourage you to consider this hotel. I travel a lot for my job; 45 out of 52 weeks a year, So I know a little something about hotels. I stay at the Homewood Suites in Carlsbad every time I am in the area. They have wonderful free breakfast buffet, a great open bar with beer (4 kegs of different beer) and wine between 5-7, and a good dinner each night. Jose the chef goes out of his way to accommodate everyone, last night a lady was commenting on how she could not eat dairy products and he whipped her up something special, she could not believe it. The rooms are very clean, affordable, spacious and a good value. It’s the ideal place whether you are traveling for business or with your family. The staff is great, they always greet you with a smile while you check-in and they're always willing to help you with whatever you need. As for the sales staff; Brian, Ian and Jessica are AMAZING!!! They treat you like family. There is quick access to the beaches, LegoLand, Outlet Stores and various businesses. I LOVE this place!!!

  • Stayed May 2012, travelled on business
    • Value
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Helpful?
2 Thank exsaico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWGeneralManager, General Manager at Homewood Suites by Hilton Carlsbad-North San Diego County, responded to this review, 30 May 2012
Dear Shannon M,

What a fabulous review! Thank you! We appreciate you taking the time to write it and all your wonderful words. We enjoy what we do at our hotel, and we love our guests! We take your comfort and satisfaction very seriously and always love to hear that we’ve made our visitors happy. Our guests make all we do worthwhile! We also appreciate your continued business, and we look forward to seeing you back soon! Wishing you very safe travels and again, from all of us here, a SINCERE thank you!

Warm Regards,

Drew Allison
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Carlsbad-North San Diego County

Property: Homewood Suites by Hilton Carlsbad-North San Diego County
Address: 2223 Palomar Airport Rd, Carlsbad, CA 92011-1553
Phone Number:
Region: United States > California > Carlsbad
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Carlsbad
#9 Family Hotel in Carlsbad
#14 Romantic Hotel in Carlsbad
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Carlsbad-North San Diego County 3*
Number of rooms: 145
Official Description (provided by the hotel):
A new 145 all-suite extended stay Hilton hotel in Carlsbad, California where life and work are balanced with the comfort, flexibility and affordability you want. Homewood Suites Carlsbad is centrally located near the extensive Carlsbad business parks and the city's landmark attractions, including LEGOLAND, McClellan-Palomar Airport (CLD), Camp Pendleton, Carlsbad Premium Outlets, Carlsbad Flower Fields and amazing beaches. With easy access to the freeway, the Homewood Suites Carlsbad hotel is just a few miles from other famous San Diego destinations such as the Wild Animal Park, SeaWorld, Del Mar Racetrack and fabulous golf courses. The hotel is only 45 minutes from Orange County, making it an ideal home base for a Southern California vacation. ... more   less 
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Also Known As:
Homewood Suites Carlsbad Hotel Carlsbad
Homewood Carlsbad
Carlsbad Homewood Suites

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