I had a reservation- folio 55063- for 1 adult for 1 room at rate of $138'58. When I arrived at approx 6pm I was told there was good news and bad news. I had a room, but they were overbooked and it was on the 3rd floor, the Pacific Room. It turned out to be a conference room with a hide-a-bed in the doorway. Immediately I thought that was my bed, but it actually had a bedroom with a queen bed and bathroom. The conference room had a large conference table with 6 reclining chairs, an addition small square table with lamp and 2 more reclining chairs, a sofa bed, storage unit/chest with bedclothes, 2 padded chairs, a TV on the wall, a screen half way down on the wall. There were 3 ceiling lights above the couch, only 2 worked. There were 4 ceiling lights above the conference table, only the 2 away from the kitchen worked. There was a kitchen with a coffee maker on the counter, but no cups, no ice bucket, no glasses, no tray. There was nothing in the refrigerator, the cupboards above or below the counter, with the exception of a plastic bag with approximately 100 napkins, a stack of 8 or so coffee cup lids, cardboard coffee cup filled with stirrers, paper cup with 2 plastic spoons, 6 plastic knives, and 2 plastic forks, ice bucket filled with tea bags and sweetener packets. There was a refrigerator, stove, but no microwave. The room was very warm when I entered. I could not make the air come on. I had to have the man from behind the desk come up and get the air conditioning to work. He was kind enough to bring me an ice bucket to get ice and also returned with my bottle of wine opened as there was nothing in the kitchen to open it.
He told me that the the motel had been oversold, so this was the only room available for me. I told the clerk when I checked out that this room was not ready for a guest. I explained the conditions to this gentleman on the 9th - explaining the issues. There was no hair dryer in the bathroom. The elevator is very dirty, shakes, and makes noise at the 3rd floor as if it were going to drop. I used the stairs after that. The place needs lots of cleaning and care. I shall not return.
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Odigeo, Hotels.com and TravelUp so you can book your Ramada Carlsbad reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ramada Carlsbad By The Sea Hotel Carlsbad
- Carlsbad Ramada