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“Nice Place to Stay”

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Best Western Plus Beach View Lodge
Ranked #6 of 36 Hotels in Carlsbad
Certificate of Excellence
Reviewed 6 May 2014

We enjoyed the clean rooms, proximity to the beach, and friendly staff. The continental breakfast and dining area overlooking the beach are really nice. Pool area is small, but the beach makes up for it!

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Janet R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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497 - 503 of 731 reviews

Reviewed 6 May 2014

This is a really nice hotel We have stayed here many times. Clean,friendly, helpful staff. Right across the street from Carlsbad beach, the Harbor Fish Restaurant, (our favorite) within walking distance of downtown and many other restaurants. Quiet area for sleeping and just relaxing. All popular attractions are not to far by car.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Bard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2014

We just can't go wrong staying at Best Western. We've been to many. This one was in a perfect location, right on a beautiful beach. It was centrally located, easy travel to Old Towne San Diego, and it's attractions, the zoo, etc. We loved the gas stove. It really made the place cozy at night. We were happy to have a unit with a kitchen and finally cook for ourselves after many nights of travel and eating at restaurants. Clean. Pool was clean and nice. Great views. Beautiful sunset!

Room Tip: Oceanside was just beautiful!
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  • Stayed: May 2013, travelled as a couple
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Thank Jeanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014

I was hoping for a better view from our room's "Ocean View Balcony", but otherwise it was a nice hotel. Convenient to the beach. The breakfast area had a beautiful ocean view. Breakfast was fruit, cereal, & Jimmy Dean breakfast sandwiches. Our room was clean & comfortable. Parking spaces were stalls under the hotel rooms and very tight.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Best Western
2  Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2014

3 of us stayed over Easter weekend. The hotel is in a great location, steps to the beach and a beautiful view from the terrace. The rooms have recently been updated. The property is spotlessly clean and the staff friendly. The free breakfast is primarily cereal, pastries and pre-made sausage biscuits. My only minor complaint is the internet was slow.......slow...slow...
Definately would stay again.

Room Tip: Rooms on the south side have a bit of an ocean view.
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  • Stayed: April 2014, travelled with family
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Thank Maureen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2014

A very disappointing stay. From broken door security latches, to non-operating elevators, to non-working phones, to spiders crawling around on the room walls, to non-caring staff, it was a terrible stay. This is an older property that should no be considered a Best Western Plus and as a Diamond member of BW, I expected more but got less. I was even promised a call from the general manager after I complained but got none. It has a good location across from the beach but I would never stay at this property again nor can I recommend it.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Best Western
Thank Garrison98370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halei Y, General Manager at Best Western Plus Beach View Lodge, responded to this reviewResponded 16 April 2014

I am sincerely disappointed to hear about your negative experience at our property. We take pride in our status as a Best Western Plus and as a 2014 recipient of the Director’s Award for outstanding quality standards. This award recognizes Best Western hotels scoring in the top 20 percent of the more than 2,100 North American properties in both Cleanliness and Maintenance.

Please know that our staff took your feedback very seriously. Upon checkout, when you first shared your list of specific concerns with the Front Desk, we immediately dispatched our Director of Maintenance and Housekeeping Supervisor to your room for a thorough inspection. Unfortunately, we were unable to encounter the problems that you reported. The phone system successfully received and dialed calls, the security latch and deadbolt system on your door worked properly and no other operational concerns had been reported about our recently inspected elevator. In fact, we just invested $1 million dollars to completely renovate our guest rooms and update the elevator.

That being said, it is clear that our staff failed to “Wow” you with our customer service. I wish that we had been given the opportunity to respond to your specific concerns as soon as they were encountered because I believe that you would have been impressed with our response and professionalism. We work very hard to maintain strict service standards and will certainly utilize your feedback to reinforce constant improvement in the overall service and guest experience that we offer. Again, I am sorry that you had a negative experience at our property but would love the opportunity to make it up to you. If you are ever in the Carlsbad area again, please consider giving us the opportunity to offer you the same incredible experience that the vast majority of our guests rave about. If we may be of any assistance, please give us a call at 760-729-1151.

Sincerely,
Halei

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2014

What a beautiful location! My kids and myself enjoyed the easy access to the beautiful beach! The fish restaurant across the street is so delish! Enjoyed the Flower Fields, two nights of the nearby Farmers Market! Also the complementary breakfast in the wonderful upstairs full view room! The kids enjoyed the heated pool and hot tub were an added bonus!

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Best Western
Thank 616christyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Beach View Lodge

Address: 3180 Carlsbad Blvd, Carlsbad, CA 92008-2908
Phone Number:
Region: United States > California > Carlsbad
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Carlsbad
#9 Romantic Hotel in Carlsbad
#10 Family Hotel in Carlsbad
#15 Business Hotel in Carlsbad
Price Range: £103 - £243 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Beach View Lodge 2.5*
Number of rooms: 41
Official Description (provided by the hotel):
Renovated in 2014, The BEST WESTERN PLUS Beach View Lodge is conveniently located at Carlsbad State Beach in the quaint seaside village of Carlsbad, only 5 minutes from Legoland, world class shopping at The Carlsbad Premium Outlets, and steps from miles of sandy beaches. A family owned and operated inn, Best Western Plus Beach View Lodge guests receive superior service, an exceptional location and unbeatable amenities for a friendly price. The guest experience is all-inclusive, with room rates that also offer complimentary breakfast, WiFi, newspapers, in-room coffee, safes, pillow top mattresses with high thread count bedding, complimentary local calls and free parking available on a first-come, fist-served basis. Many rooms offer fireplaces or kitchenettes. Suites are available with separate living rooms and kitchens. ... more   less 
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Also Known As:
Best Western Plus Beach View Hotel Carlsbad
Best Western Carlsbad
Carlsbad Best Western

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