After earning the voucher for a free night stay at ANY BW, my wife and I were looking forward to booking our free night's stay at this hotel. We called the 800 number to make a reservation and we were told that an "ocean balcony with king size bed" was available for our desired date.
Upon informing the reservation agent that we were using our voucher, we were then told that "oops, you can only receive a room with two double beds, with no guarantee of desired room location". Nowhere in the Terms and Conditions regarding the voucher did it state that BW could impose any restrictions on the type of room/bed/etc.; we would have to settle for anything they might have available and they feel they want to give us.
Be aware of Best Western's promotions!!!
- Official Description (provided by the hotel):
- Renovated in 2014, The BEST WESTERN PLUS Beach View Lodge is conveniently located at Carlsbad State Beach in the quaint seaside village of Carlsbad, only 5 minutes from Legoland, world class shopping at The Carlsbad Premium Outlets, and steps from miles of sandy beaches. A family owned and operated inn, Best Western Plus Beach View Lodge guests receive superior service, an exceptional location and unbeatable amenities for a friendly price. The guest experience is all-inclusive, with room rates that also offer complimentary breakfast, WiFi, newspapers, in-room coffee, safes, pillow top mattresses with high thread count bedding, complimentary local calls and free parking available on a first-come, fist-served basis. Many rooms offer fireplaces or kitchenettes. Suites are available with separate living rooms and kitchens. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Beach View Hotel Carlsbad
- Best Western Carlsbad
- Carlsbad Best Western