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“Good resort! Slow service”

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Omni La Costa Resort & Spa
Ranked #12 of 36 Hotels in Carlsbad
Certificate of Excellence
Reviewed 1 March 2014

Stayed at the Omni La Costa over Valentines day with my husband and 19 yr old son in a villa suite. Our room was in the back of the property with a long walk to any service. We all didn't mine the walk and it was an easy to get anywhere as lone as you allowed enough time. We noted from the start of the weekend that the valet had a hard time keeping up with the volume so chose to self park during our stay, The valet is also not configured for ease of drop off and pick up with suit cases and golf clubs. When we had a valet we had great service as long as you are patient and not in a hurry. We enjoyed the option of an all adult pool and the view of the course is fantastic. The down side is the the service at the pool was very slow and was understaffed on such a busy weekend. Our room was comfortable and well appointed for the three of us. We did not eat on the property so I can not speak for the service in the restaurants. The overall experience was great with a few tweaks in service this resort would be great.

  • Stayed: February 2014, travelled with family
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Thank TEXANN00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,221 - 2,227 of 2,853 reviews

Reviewed 24 February 2014

While the LaCosta resort is lovely, it is expensive for the average conference attendee...and makes the visit less enjoyable when you consider the lack of value for the price. No coffee maker in the room forces you to buy expensive room service or trek outside to find the resorts' snack shop...not very consumer friendly. The elevators are few and far between, if you're carrying lots of materials for a conference it's challenging to navigate the stairs.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Kimberly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise C, Manager at Omni La Costa Resort & Spa, responded to this reviewResponded 25 February 2014

Dear Kimberly M: I'm glad that you were able to visit us for a business meeting and thank you for sharing your perspective here. We appreciate your time and remarks.

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Reviewed 24 February 2014

Beautiful resort, which is well maintained. Resort offers many options for those who are vegan or vegetarian. Resort grows many of its own herbs which it uses in meal preparation. Spa is very nice. Chopra Center is amazing. I recommend trying the Ayuverdic massage treatments with the Chopra Center.

  • Stayed: February 2014, travelled solo
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Review collected in partnership with Omni Hotels & Resorts
Thank Sarah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise C, Manager at Omni La Costa Resort & Spa, responded to this reviewResponded 25 February 2014

Dear Sarah R: We love growing fresh herbs in our gardens here and providing our Chefs with inspiration. Thanks for appreciating the herb gardens!

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Reviewed 24 February 2014

I stayed at this hotel for business. During the stay, I did not meet any good foods.
The hotel seems old and the rooms are old especially the building 800's and 900's.
However the staff at the lobby, bar, gym was great.

Room Tip: Try not to stay the building 800' and 900'.
  • Stayed: February 2014, travelled on business
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Thank Piccola G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise C, Manager at Omni La Costa Resort & Spa, responded to this reviewResponded 25 February 2014

Dear Piccola G: We weclome your feedback on the resort's cuisine and are sharing these comments with our culinary team. We also appreciate the cudos for the staff at the lobby bar and Athletic Club. Thank you

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Reviewed 22 February 2014

The hotel, staff, environment, weather, amenities, just everything you would want in a trip and from your accommodations is here. The staff was great, the room was clean and they made our experience special. Sure to be back.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank Whitney A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise C, Manager at Omni La Costa Resort & Spa, responded to this reviewResponded 25 February 2014

Dear Whitney A: Congratulations on your engagement! We are honored to be part of your special memories and hope to see you again soon.

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Reviewed 21 February 2014

I stayed at the Omni La Costa during classes at the Chopra Center (located on site) and it was a lovely merging of the two. Everything about my stay felt as if they anticipated my needs. Definately will return to both. The only problem I had during my stay was my room was next to a storage area for the cleaning staff and I had to leave my TV on at night to muffle the sound of the service door opening and closing during the night.

  • Stayed: February 2014, travelled solo
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Virginia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2014

This is by far the best value in the luxury spa category. The staff is great and you never want to leave the grounds. The food was wonderful and the servers paid attention to every detail. The overall upkeep of the entire hotel is top notch and the golf course is in great shape.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank Raymond M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise C, Manager at Omni La Costa Resort & Spa, responded to this reviewResponded 25 February 2014

Dear Raymond M: Thank you for the accolades, our staff is pleased to hear that you enjoyed your experience so much!

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Additional Information about Omni La Costa Resort & Spa

Address: 2100 Costa Del Mar Road, Carlsbad, CA 92009-6823
Phone Number:
Region: United States > California > Carlsbad
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Carlsbad
#4 Business Hotel in Carlsbad
#15 Romantic Hotel in Carlsbad
#21 Family Hotel in Carlsbad
Price Range: £170 - £515 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni La Costa Resort & Spa 4.5*
Number of rooms: 610
Official Description (provided by the hotel):
Omni La Costa Resort & Spa is an iconic San Diego area resort destination, set in the coastal foothills of Carlsbad Calfornia. Our picturesque 400-acre garden retreat is California's Original Destination for Mind, Body + Sport. Here, you'll find fresh and inspired cuisine, world-class San Diego area golf and spa, stunning pools and exhilarating waterslides. You'll enjoy an innovative activities program that offers more than 168 things to do each week. And throughout your stay, you'll feel energized and refreshed.After a recent $50 million resort-wide renovation, Omni La Costa is better than ever, with renovated guestrooms and suites and a fresh, contemporary style. Current accolades include the Conde Nast Traveler Reader's Choice Award, the #1 Wellness Spa in the Nation from Spa Magazine, and GOLF Magazine's Gold Medal Resort ranking. ... more   less 
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Also Known As:
La Costa Hotel Carlsbad
La Costa Resort And Spa
La Costa Carlsbad

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