We started out with one night in Carmel, and kept adding a day, for a total of five nights in this very special inn. The staff is outstanding, Randy at the front desk is exceptional, as well as Crystal at the bar. We loved the location, the courtyard, beautiful lounge, and just people watching here. It draws a diverse crowd of all ages. Though we aren't "dog" people, the pets that were there didn't bother us at all, they were actually kind of fun. This place has a lot of character & charm, but the well-trained & very attentive staff makes it shine! We will definitely be returning.